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Emergency Medical Dispatcher jobs in British Columbia

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    • In high-pressure situations, the Campus Dispatcher must remain calm, composed, and focused while dispatching campus security, medical, or emergency teams to…
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    • Provide operational coverage as a dispatcher on Saturdays or when required.
    • Familiarity with dispatch systems and/or medical program oversight preferred.
    • Act as base radio operator during emergency responses.
    • Comfortable managing emergency communication and multitasking under pressure.
    • Previous experience in dispatch, security, customer service, administration, or emergency communications is considered an asset but is not required.
    • Participate in patient triage and medical retrieval services.
    • Deliver professional, customer-focused care during emergency situations.
    • Prepare and assist with medical training for the emergency response team to strengthen team capability.
    • Participate in emergency response training, fire and…
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    • Capable of responding methodically to emergencies; fire, medical, security related.
    • Successful applicants will mainly be responsible for site dispatch job…
    • May be eligible to contribute to MPP.
    • The Patient Care Coordinator (PCC) practices in accordance with the standards of professional practice and code of ethics…
    • The Dispatcher is responsible for coordinating frontline operations by managing calls, scheduling personnel, and supporting afterhours activities.
    • The Dispatcher is responsible for coordinating frontline operations by managing calls, scheduling personnel, and supporting afterhours activities.
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Job Post Details

Campus Dispatcher (SFU Burnaby) - job post

GardaWorld
2.8 out of 5 stars
Burnaby, BC
$28–$32 an hour - Casual

Job details

Pay

  • $28–$32 an hour

Job type

  • Casual

Shift and schedule

  • Weekends as needed
  • Evening shift
  • Holidays

Location

Burnaby, BC

Full job description

Ready to suit up as a Campus Dispatcher?

If you're looking for a role with significant responsibility, where you can tackle challenges and be the first point of contact for campus safety and security, this is the job for you!


The Campus Dispatcher will play a critical role in ensuring the safety and security of the SFU Burnaby campus. This individual is responsible for receiving and responding to emergency and non-emergency calls, providing timely and accurate information to ensure a quick and efficient response. In high-pressure situations, the Campus Dispatcher must remain calm, composed, and focused while dispatching campus security, medical, or emergency teams to incidents, ranging from medical emergencies to safety concerns.

What's in it for you?

  • We offer competitive wages starting at $28.00-$32.00/hr
  • This is a Casual position with the opportunity of turning into a full time role
  • Uniform provided free of charge
  • Opportunities to grow alongside GardaWorld
  • Continuing education through GardaWorld Campus , like Use of Force training

Responsibilities for Campus Dispatcher

  • Respond to incoming telephone calls, including emergencies involving medical, fire, police, and other urgent matters.

  • Operate computer systems and equipment efficiently to complete tasks quickly and accurately under pressure.

  • Obtain and document critical caller details (e.g., location, nature of emergency, relevant information) to dispatch appropriate responders such as campus security, police, medical, or fire.

  • Maintain composure in high-pressure situations, providing clear and concise communication to both callers and responders.

  • Manage non-emergency calls, offering information or directing callers to the proper resources.

  • Follow established protocols, policies, and legal/safety regulations when handling emergency calls.

  • Prepare detailed reports on calls and incidents, recording key actions and outcomes.

  • Support students, faculty, staff, and visitors by providing directions, answering questions, and offering general assistance.

Qualifications for Campus Dispatcher

  • Strong verbal, written, and interpersonal communication skills with the ability to remain calm under pressure.

  • Sound judgment and critical thinking to prioritize emergencies and dispatch resources effectively.

  • Accurate data entry with a typing speed of 45–50 wpm (mandatory typing test).

  • Knowledge of emergency protocols, including providing caller guidance (e.g., first aid, CPR) until responders arrive.

  • Ability to manage emotionally charged calls with empathy and reassurance.

  • Skilled at handling multiple phone lines, dispatch systems, and tasks simultaneously.

  • Team-oriented, working closely with dispatchers, emergency responders, and law enforcement.

  • Familiarity with the SFU Burnaby Campus and the local area for accurate location details.

  • Valid Occupational First Aid and BC Security License.

  • Flexible to work shifts, including evenings, weekends, and holidays.

  • Eligible to work in Canada.


This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

SSVAN

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