Emergency Dispatcher jobs in Vancouver, BC

About Hodder Tugboat

Hodder Tugboat (currently Evernorth Marine Group) is a modern, customer-focused marine transportation company with over 120 years of experience serving the British Columbia coast. Combining a proud heritage with a forward-looking approach, we are committed to safe, reliable, and efficient operations. Our experienced management team, skilled crews, and strong operational culture enable us to deliver exceptional service while maintaining the highest standards of safety, professionalism, and environmental stewardship.

Built on long-standing relationships and a reputation for reliability, Hodder Tugboat continues to grow by investing in our people, embracing continuous improvement, and putting our customers and crews at the center of everything we do.

Please see announcement about the acquisition here: https://hoddertug.com/evernorth-marne-group/

Position Summary

• Become proficient in the Company's dispatch, scheduling, and operational management systems.
• Coordinate the daily dispatch and scheduling of coastal and river tug and barge operations to ensure the safe, efficient, and timely delivery of customer services.
• Coordinate vessel crews in accordance with applicable Collective Agreements, regulatory requirements, crew qualifications, availability, and operational priorities.
• Coordinate vessel assignments, barge logistics, cargo movements, customer schedules, and fleet utilization to maximize operational efficiency.
• Maintain effective communication with vessel Masters, crews, customers, terminals, contractors, and other stakeholders regarding schedules, operational updates, ETAs, and service requirements.
• Monitor vessel movements and operational progress, adjusting schedules and resources as required to meet customer and operational needs.
• Maintain accurate dispatch records, work orders, voyage information, crew schedules, timesheets, and other operational documentation.
• Coordinate with the maintenance department regarding vessel availability, planned maintenance, repairs, and return-to-service schedules to minimize operational disruptions.
• Ensure dispatch activities comply with Company policies, applicable regulations, customer requirements, and the Company's Safety Management System (SMS).
• Promptly communicate operational issues, safety concerns, incidents, and customer matters to appropriate management and support continuous improvement initiatives.
• Support after-hours dispatch and emergency operational requirements, as required.
• When qualified and required, safely operate Company water taxis to support operational activities.
• Develop a working knowledge of the Company's marine transportation operations, including tug, barge, and log towing operations.
• Perform other duties as reasonably assigned.

Must be able to speak clear English with good comprehension.

2 plus years of experience will be preferred.

Interested candidates should attach a copy of their Resume and Cover Letter to the Indeed application, including up to date contact information and dates of availability. Only those selected for an interview will be contacted.

Employment Equity

At Evernorth Marine Group (Hodder Tugboat), we believe diversity, equity, and inclusion are essential to our success. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected characteristic.

Pay: $85,000.00-$95,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• RRSP match
• Tuition reimbursement

Work Location: In person