Emergency Dispatcher jobs in Alberta

Backwoods Security Services is a leading supplier of security services in Western Canada. We have been able to attract best-in-class management, staff, and operators from across the industry, allowing us to successfully complete some of the largest midstream and utility projects in Alberta. Moreover, we have become the largest employer of Alexis band members, the largest independent source of income in the community.

Each day, our team strives to live our mission of driving economic opportunity by empowering Indigenous people and communities. The work we do at Backwoods is meaningful, as it helps build and grow the Alexis community. Experiencing the impact that our work has for building a sustainable future for Alexis is something we are passionate about.

Backwoods Security Services is 100% owned by the Alexis Nakota Sioux Nation and one of the largest Indigenous owned companies in Canada.

We are looking for a reliable Dispatcher to act as a communication point for all dispatch related calls and requests in our Access Solutions division. This role will entail receiving requests, transmitting messages and organizing trucking services. The ideal candidate must be an excellent communicator, able to multi-task as well as take appropriate action with little supervision. The goal in this position is to ensure all trucking services are coordinated accurately and in a timely manner.

Responsibilities

• Receive calls and emails to organize trucking services and dispatch related requests.
• Address problems and requests by transmitting information or providing resolutions.
• Receive and dispatch orders for trucking services and deliveries.
• Use of both a phone and computer to send trucks, vehicles or other field units to appropriate locations.
• Monitor the route and status of field units to coordinate their schedules.
• Provide all field units information about locations, traffic, obstacles and requirements; and
• Additional and alternative duties that may be changed from time-to-time by the Employer.

Qualifications

• 2-3 years proven experience as a dispatcher or relevant position
• Tech-savvy knowledge of relevant methods of transport
• Exceptional data entry skill and typing speed
• Proficient in English (oral and written); Active listener with excellent communication skills
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking skill set

How To Apply

Please submit your cover letter and resume directly to our website: backwoodsenergy.ca/careers

We thank all applicants for their interest in this position, however only selected candidates will be contacted for an interview.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.