Education Assistant jobs in Victoria, BC

Job Title: Inclusion Support Worker

Position Type: Regular, Part-time

***This position is contingent on funding from VIHA under the Supportive Child Development.

Wage Rate: Grid 9 – $31.04/hour

This position is compensated in accordance with the Fernwood NH/BCGEU Collective Agreement wage grid. Wage rates are aligned with the CSS-GS JJEP. The probationary wage is 85% of the regular wage.

Hours & Schedule: 15 hours/week (only during the school operated days ) not during Spring, Summer, Winter, Pro D days or early dismissal days.

• Monday-Friday, After Care 2.30 to 5.30 pm **Schedule may be able to be adjusted for EAs already working at George Jay in collaboration with the School.

The schedule for this position is mutually determined with the supervisor and may include before and/or after school hours, school holidays, and other program hours as required.

Work Location(s): Fernwood Neighbourhood House, 1240 Gladstone Avenue, Victoria, BC

George Jay Elementary School Learning Studios – 1180 Queens Avenue

George Jay Elementary School Gym – 1118 Princess Avenue

Caledonia Space - 1211 Gladstone Avenue (future)

The position may also require work at any Fernwood Neighbourhood House program locations and/or in the community.

Closing Date: November 20, 2026 at 5pm PST

About Fernwood Neighbourhood House (FNH)

Fernwood Neighbourhood House (FNH) is a vibrant, multi-service organization working on the unceded ləkʷəŋən (Lekwungen) lands in Victoria, BC. We are dedicated to fostering an inclusive, resilient, and connected community by providing a wide range of programs and services for children, families, and community members.

Job Summary

The Inclusion Support Worker provides individualized and small-group inclusion support to children with diverse developmental, behavioural, social-emotional, and support needs. The position works collaboratively with the Early Years/Out of School Care Manager, program staff, families, and Supportive Child Development (SCD) professionals to promote children’s participation, safety, belonging, and success in the program. This includes but is not limited to the following: Support the development, implementation, review, and documentation of individualized care and inclusion plans in collaboration with the Manager/program lead, families, and relevant professionals, helping the children be included in day-to-day activities, and working with the children to develop strategies for expressing emotions and needs and to foster positive peer relationships and friendships. Share information, strategies, and recommendations with program staff to support consistent implementation of individualized support strategies, in consultation with the program lead and Manager. Develop and maintain positive, professional relationships with parents/guardians and provide routine communication regarding the child's participation, support strategies, and day-to-day experiences.

Refer significant concerns, complaints, requests for changes to support plans, or matters outside the scope of the position to the appropriate Manager or program lead, questions, and concerns.

***This position is contingent on funding from VIHA under the Supportive Child Development.

General Responsibility

Programming & Child Development

• Use positive behavioural guidance strategies to build trust-based relationships with children.
• Promote social-emotional wellbeing, including identifying and labelling emotions in self and others.
• Foster the development of social skills, emotional regulation, and positive peer interactions.
• Assist in designing supportive, emergent, and inclusive environments that encourage social interaction.
• Support individualized care and safety plans in consultation with program leads, families, and professionals.
• Provide instruction and guidance to other staff to ensure consistent implementation of behaviour strategies and child support.
• Follow recommendations and support strategies provided by Supportive Child Development (SCD) consultants and other authorized professionals, in consultation with the Manager/program lead.
• Collaborate with Supportive Child Development (SCD) consultants and other relevant professionals, as directed, to implement recommended inclusion strategies and support plans.
• Document observations and communicate relevant information to program leadership and SCD professionals in accordance with established procedures and privacy requirements.

Health, Safety & Environment

• Support a safe, healthy, and inclusive environment and follow applicable licensing, health and safety, and organizational requirements.
• Identify and report hazards, safety concerns, and licensing concerns to the appropriate program lead or Manager.
• Follow procedures for medication administration, health records, and incident reporting.
• Monitor for hazards and attend to children’s physical needs promptly.
• Follow organizational procedures and applicable requirements for responding to and reporting concerns related to suspected child abuse, neglect, or other child-safety concerns.
• Release children only to authorized individuals.
• Assist with daily cleaning and sanitizing.

Family & Community Engagement

• Develop and maintain respectful, professional relationships with parents/guardians.
• Provide routine communication regarding the child's participation, day-to-day experiences, and implementation of established support strategies.
• Receive and document relevant information shared by families regarding the child's needs, routines, strengths, and strategies.
• Maintain confidentiality and professional boundaries when communicating with families.
• Refer significant concerns, complaints, or requests outside the scope of the position to the Manager/program lead.

Operational Responsibilities

• Attend staff meetings and participate in performance review processes.
• Maintain regular attendance and punctuality; communicate absences promptly.
• Work collaboratively with colleagues in shared spaces.
• Carry out other duties as assigned.
• Maintain confidentiality and protect personal information relating to children, families, staff, and support plans in accordance with organizational policies and applicable privacy requirements.
• Maintain accurate and timely documentation related to children's participation, support strategies, observations, incidents, and communication, as required.
• Participate in staff meetings, training, professional development, and case/program planning meetings as required.
• Maintain required certifications, training, and documentation relevant to the position.
• Communicate staffing, safety, program, or inclusion concerns to the appropriate Manager/program lead in a timely manner.

Qualifications

• Grade 12 or equivalent, and One (1) year Education Assistant and Community Support Worker certificate or equivalent combination of post-secondary courses in child/adolescent development, or behaviour management including non-violent crisis intervention techniques.
• Six (6) months or more of recent related experience working with children aged 5–11, including children with autism, ADHD, and other conditions of risk., or an equivalent combination of education, training, and experience.
• First Aid certification required.

Experience

• Use approved de-escalation and safety strategies within the scope of training and organizational procedures.
• Seek assistance from program leadership when a child's needs or behaviour exceed the employee's training, role, or established support plan.
• Familiarity with Community Care and Assisted Living Act Child Care Licensing Regulations.
• Ability to communicate clearly, build trust, and work collaboratively.
• Professional, responsive, with a positive work attitude.
• Commitment to justice, equity, diversity, decolonization, and inclusion.
• Understanding of and commitment to client confidentiality.
• Ability to observe, document, and communicate relevant information accurately.
• Ability to implement individualized support strategies consistently.
• Ability to recognize when a child's needs require additional support or escalation.
• Ability to maintain professional boundaries and confidentiality.
• Strong interpersonal and communication skills.
• Ability to work collaboratively with educators, Team Leads, Managers, families, and external professionals.
• Ability to remain calm, patient, and responsive during challenging or escalating situations.

Working Conditions

• Physically able to lift objects up to 50 lbs and perform tasks requiring standing, crouching, bending, and occasional running.
• Shared and busy work environment, potentially loud; work with individuals or families in crisis requiring adherence to safety protocols.
• Willingness to support children in both indoor and outdoor program environments, including participation in outdoor activities when weather and program conditions permit.
• Ability to adapt supervision and inclusion strategies to different environments, including playgrounds, outdoor spaces, field trips, and community settings.

Benefits

• 5 weeks (25 days) of paid vacation annually.
• 18 paid sick leave days per year.
• Parental and maternity leave top-up.
• 3 paid days of significance per year.
• Eligibility for participation in the Municipal Pension Plan.

All benefits are subject to funding and the terms of the Collective Agreement.

Unionized Position

Fernwood Neighbourhood House is a unionized workplace, and this position is part of the BC General Employees' Union (BCGEU) bargaining unit.

This position is open to all applicants. This position requires union membership and is covered by the BCGEU Collective Agreement. The successful applicant will become a member of the BCGEU and union dues will be deducted in accordance with the Collective Agreement.

Fernwood Neighbourhood House is committed to equitable hiring practices and values diversity. We strongly encourage applications from individuals with lived experiences of structural inequity, including Black, Indigenous, People of Colour, LGBTQ2IA+ individuals, and those living with disabilities.

Please submit your resume and cover letter using our portal on Rise.

Pay: Up to $31.04 per hour

Work Location: In person