Document Specialist jobs

The Food Safety Documentation Specialist reports directly to the Plant Quality & Food Safety Manager and is responsible for supporting and maintaining the facility’s food safety and quality assurance programs. The role focuses on program management, HACCP verification activities, document control, record control accuracy, and the coordination of audit‑readiness efforts. This position plays a key role in ensuring continuous compliance with regulatory, customer, and internal standards by sustaining an “audit‑ready every day” culture and providing strong program‑level support across the site.

Essential Duties and Responsibilities

• Maintain and support onsite FSQA program and supporting documentation, ensuring they remain current, compliant, and effectively implemented across the facility.
• Conduct HACCP verification activities, including record review, prerequisite program verification, and support for validation and reassessment needs.
• Partnering with Quality and site leadership to coordinate audit‑readiness efforts by organizing documentation, ensuring record accuracy, and maintaining program elements in a state of continuous compliance.
• Support the site’s CAPA documentation process, including issue intake, support for root‑cause investigations, corrective action tracking, and verification that actions are effectively implemented and sustained.
• Coordinate customer complaint activities, including data review, investigation support, documentation accuracy, and timely communication of findings to the QA Manager.
• Oversee document control for all FSQA‑related materials, ensuring documents and records are properly maintained, updated, and aligned with regulatory, customer, and company requirements.
• Support Quality leadership and the site with internal and external audits by preparing required materials, participating in audit activities, and ensuring timely and accurate follow‑up on findings.
• Perform routine program verification checks to confirm compliance and promptly escalate gaps, risks, or emerging issues to the Plant Quality & Food Safety Manager
• Collaborate with cross‑functional partners—including Production, Sanitation, and Maintenance—to reinforce food safety expectations and support effective program execution.
• Contribute to a culture of continuous audit readiness by identifying emerging risks, supporting corrective actions, and promoting consistent adherence to FSQA standards and behaviors.

Qualifications

• Post secondary education: Associates degree, Bachelor’s degree in Food Science, Microbiology, Biology, or a related field; equivalent experience in food manufacturing may be considered.
• 2-4 years of experience in food safety, quality assurance, regulatory compliance, or related roles within a food manufacturing environment.
• Working knowledge of HACCP, GMPs, and food safety regulatory requirements (FDA/USDA, FSMA, customer standards).
• Experience with audit preparation, documentation management, or CAPA processes is strongly preferred.
• Strong organization, documentation and record‑keeping skills with high attention to detail and accuracy.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and comfort working in digital document control systems.
• Exceptional communication skills combined with strong interpersonal skills
• Team-focused, works collaboratively to ensure directives are achieved together
• Demonstrates a passion for putting the customer first, in every decision

Plant Environment:
The plant work environment will expose the employee to loud noise, food grade dust & odors, moving & vibrating machinery, heavy equipment, powered industrial trucks, heights, traffic, anhydrous ammonia, oil, electricity. The employee may be exposed to adverse weather conditions including extreme cold (-5 degrees F), heat (80 degrees F), rain, snow, dust, smoke and odors.
Allergens found inside the plant include fish, shellfish, nuts, eggs, wheat, soy, milk and coconut.

Current employees please note: this position is referral bonus eligible! See our policy for more details.

What's in it for you?

Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.

• Competitive Salary
• Heath, dental & vision coverage
• Pay for performance incentives
• Employee & Family assistance programs
• Wellness Programs
• Retirement Planning
• Supplemental Parental Leaves
• Disability Support
• Family friendly Flex policies & Summer hours
• Volunteer hours
• Learning and mentorship opportunities
• Safety focused work environment

About High Liner Foods

Founded in 1899 in Lunenburg, Nova Scotia, High Liner Foods has grown from a small salt fish company into a leading North American processor and marketer of value-added frozen seafood. Our trusted brands — including High Liner, Fisher Boy, Mirabel, Sea Cuisine, C.Wirthy & Co, Mrs. Paul’s, Van de Kamp’s, and Icelandic Seafood — are enjoyed by families, restaurants, and institutions across Canada and the United States.

Guided by our purpose of Reimagining Seafood to Nourish Life, we combine over a century of expertise with innovation, consumer insight, and responsible practices to deliver high-quality seafood people can trust.

At High Liner Foods, we are a people-first organization. We invest in our employees through development opportunities, collaborative teamwork, and a culture where safety, well-being, and growth are priorities. Whether in our offices, plants, or distribution teams, our people work together to deliver excellence and drive the future of seafood.

Our Values

Serve with Purpose – We put our customers and consumers at the heart of everything we do, creating quality products that help to nourish lives and foster connections that go beyond the plate.

Do the Right Thing – We lead with integrity, act responsibly, and make choices that support our people, our partners, and our planet. .

Innovate & Reimagine – We challenge the norm, embrace fresh ideas, and turn innovation into impact.

All Hands on Deck – Powered by people and driven by purpose, we lead with courage, hold one another accountable, and celebrate as a team

Ready to make waves with us? Join High Liner Foods and help shape the future of seafood.

To learn more please visit our Career (https://www.highlinerfoods.com/careers)/LinkedIn (https://www.linkedin.com/company/high-liner-foods/life/1912d874-96c4-46ea-9926-6b046d103a17/?viewAsMember=true)/Indeed (https://ca.indeed.com/cmp/High-Liner-Foods/about) page

#HLSJ