Who We Are:
Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions to its customers across Canada.
Position Overview:
The Warehouse & Administrative Associate supports customers by processing requests, answering questions, and responding to concerns.
Responsibilities:
- Process freight requests for assigned customers
- Answer incoming calls for the terminal/region
- Coordinate with operational team to meet customer requirements
- Ensure accurate order rating and timely delivery
- Make proactive sales calls to assigned accounts
- Track and update order information
- Perform inventory transactions and inventory management
- Liaise with warehouse staff
- Handle customs documents for immediate processing
- Report customer complaints and pursue new account opportunities
- Provide holiday coverage for other staff
- Be courteous, knowledgeable, and responsive towards the customers
- Ensure all drivers have appropriate PPE before loading or unloading
- Move product manually if required, no lifting over 50 pounds.
- Other duties as required
Requirements:
- 1 to 2 years of warehousing and administrative experience in Trucking would be an asset
- Experience in handling and processing inventory
- Proficiency in Microsoft Office programs, Truckmate transportation software, knowledge of Oracle would be an asset
- Understanding of transportation safety standards and regulations
- Professional Email and Phone Etiquette
- Ability to make independent decisions and solve problems
- Comfortable working in an open team environment
- General knowledge of safety standards and load securement for the transportation industry
- Knowledge of axel weight restrictions for loading would be an asset
- Proficient in both verbal and written English, demonstrating exceptional communication skills to effectively engage with stakeholders and external teams.
A position has become available for a Warehouse & Administrative Associate based in Abbotsford, British Columbia, Canada. ***Only candidates residing in British Columbia will be considered for the position***
Tenold Transportation is an equal opportunity employer; we welcome applications from people with disabilities, and we can provide accommodations during the recruitment process. We value the diversity of the people we hire and serve.
Hours: Monday - Friday, 8:00am - 4:30pm
Job Types: Full-time, Permanent
Pay: $55,000.00-$57,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Abbotsford, BC V2T 6C7: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse: 2 years (required)
Licence/Certification:
- Forklift Licence (required)
Work Location: In person
