We're looking for a Multi-Lines Claims Adjuster to join our team in Moncton, New Brunswick. In this role, you'll help policyholders navigate property and casualty claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service.
This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites.
Responsabilities:
- Investigate, evaluate, and adjust multi-line insurance claims in accordance with policy coverage, industry standards, and company guidelines.
- Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
- Select, engage, and provide direction to independent experts, contractors, and other service providers as required.
- Maintain accurate claim files, documentation, and expense records in a timely manner.
- Collaborate with management to build and maintain strong client relationships through responsive and professional service.
- Develop and maintain effective working relationships with key stakeholders across the insurance industry, including brokers, risk managers, legal counsel, regulators, and external partners
Qualifications:
- Minimum of 1 to 5 years functional and technical experience in an insurance environment
- Independent adjusting license or working towards CIP designation
- Knowledge and experience in property and casualty claims is preferred
- Bilingual proficiency in French and English is an asset.
- Experience in road adjusting including the investigation and detailed reporting of claims
- Post Secondary education in an insurance related field considered an asset
- Working knowledge of Xactimate and Xactanalysis an asset
- Excellent verbal and written communication skills
- Ability to manage multiple priorities
- Ability to work independently
- Must be a team player with outstanding customer service skills
- Willingness to work in a dynamic environment with opportunity for career growth
Pay: $71,000.00-$109,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- VRSP
- Work from home
Application question(s):
- Do you have your CIP Designation?
- Do you have a valid Provincial Adjusting License?
Work Location: Hybrid remote in Moncton, NB E1E 4E1
