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    • Lead daily floor operations to ensure smooth, service-driven execution.
    • Complimentary staff meals provided on shift & dining discounts across all nine Alter Ego…
    • Analyze business performance, identify opportunities, and implement strategic action plans to achieve district goals.
    • Product and salon service discounts.
    • Manage travel efficiently to maximize time in restaurants while maintaining work-life balance.
    • Lead weekly manager meetings and monthly business reviews to…
    • Frequent travel to centres within your region is required.
    • Drive regional financial performance and ensure revenue, expense, and profitability targets are met.
    • Strong knowledge of restaurant operations, food safety, sanitation, workplace health and safety, and regulatory requirements.
    • This is a highly hands-on role.
    • 2-4 years of restaurant management experience.
    • Reporting to the District Manager, the Restaurant General Manager (RGM) is responsible for managing the daily…
    • 2–5 years of multi-unit or franchise operations experience in the QSR or fast-casual restaurant sector.
    • Act as the primary point of contact for franchisee…
    • Conducts training for security operations; recommending training opportunities and efficiencies.
    • Oversees security operations on a shift basis: may schedule…
    • We are interested in candidates with 1-3 years of previous restaurant management/supervisory experience in a comparable restaurant environment.
    • Experience in a multi-unit retail or restaurant environment preferred.
    • Proactively engage with Franchisees by being an excellent resource and providing coaching…
    • Manage the day-to-day operations of the restaurant with a hands-on approach.
    • This is a full-time position where compensation will be competitive with local…
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    • Prepare and provide restaurant Management and Team Members with performance reviews.
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Restaurant Operations Manager
La Palma
849 Dundas St W, Toronto, ON M5E 1C5
$60,000–$65,000 an hour
Full-time
Apply on company site

Job details

$60,000–$65,000 an hour
Tuition reimbursement, Commuter benefits
Full-time
849 Dundas St W, Toronto, ON M5E 1C5

Full job description

Located in the heart of Trinity Bellwoods, La Palma is a celebrated neighbourhood restaurant known for its Italian-inspired cuisine with California influences, our signature 100-layer lasagna, and a laid-back yet refined dining experience.


We’re looking for a driven, hospitality-minded Operations Manager to join the leadership team at La Palma.

WHAT YOU’LL DO

  • Lead daily floor operations to ensure smooth, service-driven execution
  • Coach, train, and support front-of-house staff with a collaborative, hands-on approach
  • Work closely with culinary and beverage teams to deliver memorable, high-quality experiences
  • Manage service standards, team scheduling, and onboarding for new hires
  • Support senior leadership with team development, reporting, and special initiatives

WHO YOU ARE

  • Warm, affable, and highly hospitable leadership style
  • Experience as a Floor Manager or similar role in an upscale or high-volume restaurant
  • Excellent communication skills and attention to detail
  • Calm, solutions-oriented mindset with a drive to lead by example

WHY WORK WITH US?

• Real career growth, with many of our leaders having been promoted from within

• Tuition reimbursement for hospitality-specific learning and development

• Schedules that aim to support a healthy work/life balance

• Comprehensive health benefits, including a Health Care Spending Account

• Complimentary staff meals provided on shift & dining discounts across all nine Alter Ego Group restaurants

• Partial Presto transit reimbursement from day one

• Competitive salary + gratuity share


Check us out:

La Palma | @lapalmato

849 Dundas St W

Toronto, ON | M6J 1V5


Apply now!


This posting is for an existing position vacancy.


Accessibility & Accommodation

La Palma is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know. We will work with you to meet your needs in a respectful and timely manner.

Pay: $60,000.00-$65,000.00 per hour

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