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    • Ensure all orders and trip events are recorded in the TMW and system is update in an accurate and timely fashion.
    • Monday to Friday, 7:30 am to 16;00.
    • Calgary, AB T2C 2J6: reliably commute or plan to relocate before starting work (required).
    • After hours support and periodical weekend support might be required.
    • Monitor overtime on a pay-period basis and report findings to senior management.
    • Successful candidates must be able to adapt quickly to changing operational…
    • Communicate effectively with drivers, carriers, warehouse staff, and clients via multi-line phone systems and professional phone etiquette.
    • Need to add accessorial charge revenue , monthly operations report.
    • Build a strategic operations plan with prioritized projects/initiatives, budgets, timelines,…
    • Familiarity with local roads, highways, and service areas.
    • Coordinate accident recoveries, roadside assistance, impounds, and scheduled tows.
    • Communicate with customers by phone and email to schedule service appointments and return visits.
    • We are looking for an organized, customer-focused Customer…
    • Dhanoa Enterprises Inc.* is hiring an experienced Cross Border Dispatcher for our trucking operations based in Calgary.
    • Minimum 2 years dispatch experience.
    • Utilize phone systems to communicate with drivers, customers, and other stakeholders.
    • Proficiency in using phone systems for communication purposes.
    • Need full time dispatcher for logistics company.
    • Booking Loads, Border crossing, Planning , LoadLink andDAT *experience Needed.
    • Bring your expertise, your curiosity, and your drive.
    • Communicate effectively with maintenance personnel and ensure accurate documentation.
    • You have a passion for providing world-class service to customers, colleagues and communities.
    • Our company was built upon a solid foundation of 10 Values and…
    • Proactively plan technician routes to minimize drive time and maximize productive time on customer sites.
    • The primary focus of this role is ensuring technicians…
    • Monitoring driver availability, HOS and trip progress.
    • Assign responsibilities and ensure dispatchers are effectively managing their trucks and drivers.
    • Review Service Calls from previous day / evening for completion or outstanding work.
    • This is an exciting opportunity to join the new chapter of Sprouse Fire &…
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Dispatcher/Planner -LCV
Rig Logistics Inc.
·
2.6
Calgary, AB
From $60,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $60,000 a year

Job type

Permanent
Full-time

Shift and schedule

Weekends as needed
Monday to Friday

Benefits

Pulled from the full job description
Vision care
Dental care
Life insurance
Casual dress
Extended health care
On-site parking

Full job description

Full job description:

RIG Logistics is a professional dedicated rapidly growing transportation storage and distribution company dedicated to delivering high-quality products and services service for our valued customers. With a commitment to innovation, efficiency, and customer satisfaction backed by our 6 terminals across Canada, US and Mexico.

We are recruiting a experienced professional Linehaul & LCV Planners to join our Calgary team, you'll play a pivotal role in driving our operational efficiency and provide quality professional transportation service for our valued customers.

Hours of Work:

Monday to Friday, 7:30 am to 16;00. Weekly hours may vary depending on operational/business needs. Occasional weekend availability.

Job Responsibilities:

  • Collaborate with the logistics team to ensure safe and efficient daily operations.
  • Compile route assignments and dispatch drivers effectively.
  • Track, trace, and provide timely updates on shipment statuses.
  • Proactively address day-to-day issues and contribute to continuous improvement initiatives as a high-performing team player.
  • Ensure all orders and trip events are recorded in the TMW and system is update in an accurate and timely fashion.
  • Ensure the Company meets all customers requirements, and any changes are communicated immediately.
  • Follow up with drivers who are late with their loads and resolve any issues they may encounter.
  • Analyze and optimize logistical procedures for enhanced efficiency.
  • Professionally communicate with customers, addressing queries via phone, email, or fax.
  • Prepare accurate reports for upper management.
  • Provide backup support to team members outside regular hours, as needed.
  • Foster positive working relationships with coworkers, drivers, management, and customers.
  • Establish and maintain a reliable carrier base for new and existing accounts.
  • Conduct price negotiations for 3PL services and coordinate movements with carriers.
  • Collaborate closely with internal team members to ensure client satisfaction.
  • Respond to customer and drivers communication via Satellite, email, phone, and messaging to resolve issues in an expedited manner.

Requirements and Skills:

  • 2+ years of experience in the trucking industry or dispatch role.
  • Reefers experience preferred.
  • Bachelor’s degree in Logistics and Transportation preferred.
  • Experience with transportation and logistics software: Load Link, DAT Board, Fleet Manager, and Border Connect.
  • Candidates with TMW experience will be given preference.
  • Excellent communication, organizational, and time management skills.
  • Ability to handle high-stress situations with composure.
  • Proficiency in Department of Transportation (DOT) rules and regulations.
  • Strong command of MS Office suite with a quick learning ability for new platforms/systems.
  • Understanding of transportation laws and regulations in Canada and the USA.

Hours of Work:

· Proven ability to deal productively and professionally with internal and external customers.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • dispatching: 2 years (required)

Work Location: In person

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