Director of Operations Medical Device jobs

Job Summary

Four Counties Addiction Services Team (Fourcast) is a community-based addiction treatment and supportive housing service provider that strives to provide the highest quality of evidence-based addiction treatment, housing supports, and case management services. Fourcast offers services across multiple sites in Peterborough, Northumberland, Haliburton, and the City of Kawartha Lakes. Program staff may work in bed-based, office, or community settings as well as client residences, and are often co-located and integrated with other organizations to reduce barriers for those accessing services. More information about Fourcast can be found on our website, https://www.fourcast.ca/

About the Position...

The Director of Corporate Services is a critical member of the Senior Leadership Team, providing strategic oversight, operational direction, and leadership across the agency’s core corporate infrastructure. Managing an annual operating budget of $13 million, the Director ensures the agency’s financial health, compliance, human resources strategy, technology infrastructure, and quality improvement frameworks are aligned to support the delivery of high-quality, community-based addiction and mental health services.

Operating in a non-unionized environment, the ideal candidate is an agile, visionary leader who excels at building direct, collaborative relationships with staff. This role balances high-level strategic planning with hands-on management to optimize internal operations, cultivate a high-engagement culture, and minimize organizational risk in a dynamic, publicly funded healthcare environment.

Responsibilities

Strategic Financial Leadership & Oversight

• Provide strategic direction for all financial operations, including budgeting, forecasting, financial reporting, and cash flow management.
• Oversee the annual budgeting process for a $13M portfolio, ensuring alignment with Ontario Health, Ministry of Health Rent Supplement programs, and other contracted funding guidelines.
• Direct the preparation of financial statements, annual audits, and mandatory provincial reporting submissions (e.g., MIS standards, SRI, TPON, ARR).
• Evaluate internal financial controls, manage risk, and identify opportunities for operational efficiency and revenue diversification.

Property Management

• Ensure that there is a property management plan in place for all physical plants leased for regular maintenance and identification of problems
• Ensure that there is a security plan and monitoring mechanism to provide a safe work or living environments for all properties rented by the agency
• Ensure that necessary renovations and repair plans are developed with appropriate consultation and approvals
• Direct the operations of property maintenance and oversee any renovation and repair projects

HR Strategy, Culture & Direct Employee Relations

• Drive a progressive HR strategy that fosters an inclusive, safe, and high-performance culture rooted in equity and trauma-informed principles.
• Cultivate positive, direct employee relations by maintaining open lines of communication, proactive conflict resolution channels, and a fair, consistent workplace environment.
• Oversee recruitment, retention, performance management systems, and a competitive total reward/benefits strategy tailored for a non-unionized workforce.
• Ensure strict organizational compliance with the Ontario Employment Standards Act (ESA), Occupational Health and Safety Act (OHSA), Human Rights Code, and Pay Equity Act.
• Guide leadership development, succession planning, and organization-wide wellness initiatives to combat burnout in the community health sector.

Quality Assurance, Risk Management & Compliance

• Lead the agency’s quality improvement (QI) initiatives, data governance, and risk management frameworks.
• Oversee preparation and compliance for mandatory provincial health sector accreditation (Canadian Centre for Accreditation).
• Monitor organizational performance metrics and outcomes, ensuring data-driven decision-making supports client care and funder accountability.
• Manage legal compliance, corporate policies, and contract management for vendors, landlords, and service providers.

Information Technology & Digital Infrastructure

• Provide strategic leadership for the information technology infrastructure, ensuring systems are secure, scalable, and responsive to organizational needs.
• Oversee IT management vendors or internal staff to ensure robust cybersecurity, disaster recovery, and network health.
• Support the optimization and compliance of Electronic Medical Records (EMR) systems and client data management platforms in alignment with PHIPA guidelines.

Qualifications & Experience

• Education: Master's degree in health or business administration, Healthcare Administration, Public Administration, or related field.
• Experience: Minimum of 7–10 years of progressive management experience, with at least 5 years in a senior leadership role overseeing multi-functional corporate portfolios (Finance, HR, IT, Quality).
• Sector Knowledge: Experience working within the Ontario healthcare system, community health, or the non-profit sector. Direct knowledge of Ontario Health funding models and Ministry guidelines is a significant asset.
• Non-Union Expertise: Proven track record of managing employee relations, policy development, and compensation models in a non-unionized setting.
• Technical Skills: Strong proficiency with financial software, EMR platforms, HRIS systems, and Microsoft 365 ecosystems. Deep understanding of PHIPA and Ontario labor laws.
• Leadership Attributes: Exceptional emotional intelligence, relationship-building skills, and a demonstrated commitment to Fourcasts mission, vision, and values, diversity, equity, inclusion, and anti-racism.

If this position sounds like a role you’d be well-suited to, we encourage you to apply and let us know in your cover letter.

Please submit your application by noon on October 22nd, 2026

We are an equal opportunity employer and committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should any applicant require accommodation through the application, interview, or selection process, please contact our Human Resources team.

Pay: $103,486.00-$119,769.00 per year

Benefits:

• Dental care
• Paid time off
• RRSP match
• Vision care

Education:

• Master's Degree (preferred)

Experience:

• management: 7 years (required)

Licence/Certification:

• Drivers License (required)

Work Location: In person