Skip to main content
Post your resume and find your next job on Indeed!

Digital Media Coordinator jobs

Sort by: -
  • View similar jobs with this employer
    • Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image…
  • View similar jobs with this employer
    • Comfort with social media platforms and basic content/design tools (e.g., Canva, Adobe Express, Later/Buffer, or similar).
  • View similar jobs with this employer
    • Comfort with social media platforms and basic content/design tools (e.g., Canva, Adobe Express, Later/Buffer, or similar).
    • Support Dream 100 outbound with digital assets and follow-up sequences.
    • 3+ years hands-on paid media, with at least 18 months owning Meta ad accounts at $10,000…
    • Experience with social media platforms and digital marketing tools.
    • Coordinate the execution of marketing campaigns across digital, print, email, social media,…
  • View similar jobs with this employer
    • Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image…
    • Familiarity with Facebook Advertising campaigns and digital marketing strategies.
    • Analyze digital marketing performance to track KPIs, generate reports, and…
    • Comfortable speaking with patients by phone, email, in person, and through approved digital channels.
    • Monitor social media comments, direct messages, reviews,…
    • Stay current with social media trends, digital marketing tools and content strategies.
    • Create content suitable for websites, social media, advertising and other…
    • Product & Inventory Handling - Pull and return inventory for photoshoots following company policy, ensuring seamless product flow for media assets.
    • 0–2 years of experience in a marketing, communications, or coordinator role (internships included).
    • Assist in planning and executing marketing campaigns across…
    • Plan, run, and improve paid advertising campaigns on platforms like Google, Facebook, and display networks.
    • Use automation tools to send the right messages to…
    • Create and adapt graphic assets for social media, email, in-store signage, digital displays, and other marketing materials.
    • 3+ years of hands-on experience managing and optimizing paid digital media campaigns for eCommerce or performance-driven businesses.
    • Social media co-op opportunities.
    • The Social Media and Engagement Specialist will develop a social media strategy annually to outline goals and deliverables for…
Get e-mail updates for the latest Digital Media Coordinator jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

non profit
operations
program coordinator
project coordinator
public relations
radio
television
video
videographer
web

Career Resources:

Job Post Details

JAM Industries Ltd logo

Digital Experience - E-Commerce Support Coordinator - job post

JAM Industries Ltd
2.8 out of 5 stars
Montréal, QC•Hybrid work
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Flextime

Location

Montréal, QC•Hybrid work

Benefits

Pulled from the full job description

  • Flextime
  • Paid time off
  • Vision care
  • Dental care
  • Employee assistance program
  • Disability insurance
  • Paid vacation

Full job description

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Role Summary
We are seeking a detail-oriented, collaborative eCommerce Support Coordinator to join our team. In this role, your primary focus will be owning the product onboarding process for our B2B dealer portal; curating raw data, crafting compelling product copy, and managing media assets.

Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The ideal candidate has 1–3 years of eCommerce experience, strong organizational skills, and the language proficiency required to ensure our French product content is polished and professional.

Job Functions
Primary Responsibilities: B2B Product Catalog & Content Management
  • Product Onboarding & Data Curation: Gather, organize, and synthesize raw product information and specifications from various internal and external sources.
  • Content Creation: Draft compelling, accurate, and SEO-friendly product titles, descriptions, and bullet points tailored for the B2B dealer portal.
  • Media Management: Source, review, and upload high-quality product images and assets ensuring they meet portal standards.
  • Catalog Architecture: Assign appropriate categories, tags, and attributes to new products to ensure seamless site navigation and searchability for dealers.
Secondary Responsibilities: Direct-to-Consumer (D2C) Support
  • Omnichannel Customer Service: Assist with day-to-day customer support inquiries across various direct-to-consumer platforms (e.g., email, chat, or marketplace messages).
  • Issue Resolution: Help customers with order tracking, product inquiries, returns, and basic troubleshooting to maintain high satisfaction rates.
  • Cross-Functional Collaboration: Feedback common customer pain points or catalog errors to the broader team to help improve the overall user experience.
Job Prerequisites & Qualifications
Required Qualifications
  • eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
  • Data & Content Management: Proven experience gathering raw product data from multiple sources and transforming it into clean, accurate, and customer-ready web content (titles, bullet points, and descriptions).
  • Customer Support Skills: Experience interacting with customers and handling inquiries or troubleshooting issues on D2C platforms via email, chat, or support ticketing systems.
  • Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image handling.
  • Collaborative Energy: A positive, high-energy team player who brings an enthusiastic attitude to daily tasks and thrives in a supportive, cross-functional environment.
Preferred (Nice-to-Have) Qualifications
  • B2B Portal Familiarity: Prior experience specifically managing dealer portals or wholesale eCommerce channels.
  • Basic Image Editing: Familiarity with basic photo cropping, resizing, or formatting to ensure product imagery fits site specifications.
  • Detail-Oriented Mindset: Strong organizational skills with a knack for spotting data inconsistencies or translation awkwardness before content goes live
#LI-Hybrid #NexoraNA

Why Join Us

Ready to join our team? Here’s why …

  • Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
  • Wellness Incentive Program and Employee Assistance Program
  • RRSP / 401(k) matching program
  • Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
  • A casual, fun, and collaborative work environment
  • Lively social calendar—there’s always something for everyone
  • Generous employee discounts on our products
  • Ongoing learning and development opportunities
  • The chance to work alongside a highly talented, high-performing team
Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Let Employers Find YouUpload Your Resume