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Director, Consumer Insights
Often replies in 1 dayKraft Heinz CompanyToronto, ON- $212,900–$266,100 a year
- Paid time off
- Vision care
- Designated paid holidays
- Deep expertise across qualitative and quantitative research methods and tools spanning advertising/communication testing, innovation, brand building, and…
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Operations Coordinator - Canadian Market
Easily applyAlanToronto, ON- Full-time
- Commuter benefits
- You are a keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Not for a six‑month appointment.
- JobberToronto, ON
- $71,400–$96,600 a year
- Stock options
- RRSP match
- Extended health care
- This role requires someone who is comfortable taking on administrative tasks, market research, and creative ideation or collaboration.
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- OpenTableToronto, ON
- $35–$45 an hour
- Contract
- If you are a self-motivated expert who loves driving measurable business growth but is equally excited to dig into crawl reports, write technical dev tickets,…
- MongoDBToronto, ON
- $129,000–$178,000 a year
- Resolve technical issues through diligent research, reproduction, and troubleshooting, log and server analysis using industry standard as well as bespoke in…
Senior Art Director
Easily applyWe Are SocialToronto, ON- $85,000–$100,000 a year
- Flexible schedule
- That means faster time to market, less bureaucracy to navigate, and no end to the creative magic-making for our clients.
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Senior Art Director
Easily applyWe Are SocialToronto, ON- $85,000–$100,000 a year
- Flexible schedule
- That means faster time to market, less bureaucracy to navigate, and no end to the creative magic-making for our clients.
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- ZayZoonToronto, ON
- $132,000–$160,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more.
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Product Designer
Easily applyDecoda HealthToronto, ON- $140,000–$180,000 a year
- Enough experience that your intuition can solve many usability problems without relying solely on data, metrics, or research.
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- TELUSToronto, ON M5J 2V5
- $57,000–$105,000 a year
- Full-time
- Company pension
- Experience with competitive intelligence tools, market research platforms, or business intelligence software.
- Strong organizational skills and ability to manage…
- Royal Bank of CanadaToronto, ON M9W 0A4
- $65,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Disability insurance
- Ability to dig deep into complex situations and distill them into simple, actionable requirements and clear explanations for diverse audiences.
- TD BankToronto, ON
- $69,700–$98,400 a year
- Full-time
- Paid time off
- You'll fit in well if you like to own your space and execute with speed and precision, relishing all challenges as opportunities to dig in, collaborate and take…
- View all TD Bank jobs - Toronto jobs - Marketing Specialist jobs in Toronto, ON
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Job Post Details
Director, Consumer Insights - job post
3.43.4 out of 5 stars
Toronto, ON
$212,900–$266,100 a year
You must create an Indeed account before continuing to the company website to apply
Job details
Pay
- $212,900–$266,100 a year
Location
Toronto, ON
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Designated paid holidays
Full job description
Job Description
Director, Consumer Insights at a glance...
Location: Toronto, ON (Hybrid - 3 days/week)
The Director of Consumer Insights will lead the function for the Canada market and will partner with the Business Unit President and Marketing leadership to enable consumer-first thinking to inform strategy, with a consumer-informed forward-thinking approach. This role is a key member of the North America Consumer Insights leadership team.
The Director of Consumer Insights will set the Consumer Insights agenda and identify future growth opportunities / white space for the BU. The role is also accountable for driving the Enterprise-Wide transformation agenda for insights within the BU while championing the consumer and keeping the most meaningful business actions at the forefront across the relevant platforms, categories and brands. This influential role is responsible for identifying, developing and integrating consumer insights throughout these businesses to drive a growth mindset and agility while driving a consumer-obsessed culture. The Director of Consumer Insights will have leadership responsibilities – and will need to adapt and flex to needs on both leadership, management and day-to-day coaching – infusing the right behaviours throughout their insights team (e.g. prioritize, drive future mentality and synthesize / distill information into actionable insights, etc) – crafting a culture and focus of organic brand growth & innovation. This position will have input into the transformation agenda roadmap to include areas in foresight, prediction, agility, capabilities agenda, digital revolution, social listening, partner consortium, and more.
What's on the menu?
- Own the Consumer Insights agenda as a strategic growth function , setting direction on where to play and how to win—using consumer understanding to unlock profitable, sustainable growth.
- Serve as a senior strategic leader and thought partner to BU Marketing and cross-functional leaders, shaping business and brand strategy through rigorous insights and clear point of view.
- Drive end-to-end insight-to-action leadership , translating complex learning into decisive “so-what” implications, recommendations, and prioritized actions that accelerate growth.
- Define and lead the integrated learning strategy across key marketing levers (e.g., communication testing, product/claim testing, packaging testing) for both existing and new products.
- Identify growth opportunities and consumer tensions across the platform—pinpointing where to improve long-term brand equity, relevance, and conversion.
- Lead innovation “dig sites” and pipeline development , partnering with Marketing and R&D to identify, develop, and size a multi-year pipeline of new products and concepts.
- Shape the 3-year Growth Strategy and ensure pull-through into annual brand plans, including strategy, creative development, optimization, and go-to-market decision-making.
- Influence at all levels of the organization (up, across, and down), aligning stakeholders around a common growth narrative and enabling faster, better decisions.
- Create clarity in ambiguity by prioritizing multiple workstreams, setting a plan of action for the team, and driving strong project leadership and results.
- Elevate enterprise capabilities by developing standard methodologies, tools, and ways of working as part of a Consumer Insights Centre of Excellence / transformation agenda.
- Communicate with impact through storytelling , delivering distilled, empathetic insights that build understanding and catalyze action across the organization.
- Lead and develop a high-performing team (3 direct reports) through coaching, mentorship, and talent development—building a strong bench of strategic insight leaders.
Recipe for Success - apply now if this sounds like you!
- Proven track record in leading strategic consumer & category insights/research to drive business and brand growth in the CPG industry
- Strong people leader with experience coaching, developing, and inspiring high-performing teams; demonstrated leadership credibility in setting vision and driving direction
- Manufacturer/client-side experience supporting a portfolio of products/brands (highly preferred)
- Deep expertise across qualitative and quantitative research methods and tools spanning advertising/communication testing, innovation, brand building, and syndicated services
- Demonstrated ability to distill insights into clear “so-what” implications and mobilize stakeholders—bringing the consumer to the forefront to drive measurable business impact
- Strong track record operating effectively in ambiguity and leading through change management / transformation efforts
- Hands-on experience with POS data (Nielsen/IRI), panel data, and social listening (required)
- Advanced capability with analytical tools and translating data into actionable growth recommendations (required)
- High emotional intelligence (EQ) with the ability to build trusted, effective cross-functional relationships and influence at multiple levels Exceptional storytelling and communication skills—creative, influential, and executive-ready—with excellent organization and presentation abilities (written and verbal) and proficiency across the Microsoft Office Suite
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$212,900.00 - $266,100.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks
Location(s)
Toronto - Queen's Quay - Headquarters
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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