Skip to main content
Post your resume and find your next job on Indeed!

Diagnostic Imaging Application Specialist jobs

Sort by: -
    • Excellent troubleshooting and diagnostic skills.
    • Proficient with support tools (PC Anywhere, Citrix), imaging tools and common software applications, (Office…
    • View all Staples jobs - Richmond Hill jobs - Technical Support Agent jobs in Richmond Hill, ON
    • Salary Search: Bilingual Technical Support Agent salaries in Richmond Hill, ON
    • See popular questions & answers about Staples
    • Support proof-of-concept builds, model evaluation, and integration of AI and LLM capabilities into internal workflows, advising the CTO team on practical…
  • View similar jobs with this employer
    • The Communications Business Partner, Diagnostic Imaging and Advanced Therapies is responsible for planning, developing, and implementing strategic…
    • We may pre-screen candidates for temporary employment opportunities that arise.
    • Involvement in pedagogical days organized by the College.
    • Developing new processes to enhance the efficiency of applications work and improve customer satisfaction.
    • Providing remote diagnostic support for technical,…
    • Proven experience working as a Medical Radiation Technologist or in a similar diagnostic imaging role.
    • Operate diagnostic imaging equipment such as X-ray,…
    • Understanding of clinical findings such as diagnostic imaging reports, and reports from other medical disciplines, in order to apply and correlate this…
    • Experience with diagnostic imaging indications, interpretation of reports, and evidence-based imaging utilization.
  • View similar jobs with this employer
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
    • Use advanced diagnostics and imaging to identify root causes and optimize treatment.
    • Coordinate timely referrals for seamless specialist access.
  • View similar jobs with this employer
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
  • View similar jobs with this employer
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
  • View similar jobs with this employer
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
  • View similar jobs with this employer
    • We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor…
Get e-mail updates for the latest Diagnostic Imaging Application Specialist jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Staples logo

Bilingual Technical Support Agent - job post

Staples
(part of Staples)
3.4 out of 5 stars
6 Staples Ave, Richmond Hill, ON
$44,600–$55,750 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $44,600–$55,750 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Day shift

Location

6 Staples Ave, Richmond Hill, ON

Benefits

Pulled from the full job description

  • Dental care
  • RRSP

Full job description

Some of what you will do:
The Support Specialist is responsible for managing the resolution of problems in a timely manner which includes recognizing the underlying problem, performing troubleshooting, resolving or escalating problem calls, and following up with users to confirm proper resolution.
Support Services Analyst must also monitor vendor performance and escalate high priority problems and issues to the Team Leader and Second Level Team.
Require experience and understanding of the I.S. environment including supporting end-users for PC or server applications and hardware. Be willing to work weekends, evenings, and day shifts.


Specifically, You Will:

  • Provide first level system support to all retail stores and home office users for Point-of-Sale systems, PC’s, AS400, telecommunication, Networks, RF scanners and other hardware.
  • Interact with Network Analysts, Application Specialists and Telecommunication Analysts to identify and resolve problems.
  • Contribute ideas and observations to the Team Leader to improve the efficiency of the Support team in achieving phone and SLA thresholds.
  • Accountable for troubleshooting and resolving client issues on both a proactive and reactive basis.

Some of what you need:

  • Excellent communication and customer service skills a must.
  • Excellent troubleshooting and diagnostic skills.
  • Working knowledge of PCs and Windows operating systems.
  • Working knowledge of Active Directory, and DOS command line functionality.
  • Solid understanding of IP architecture protocols (TCP/IP, DNS, WINS) and how they are applied to client/server applications.
  • Proficient with support tools (PC Anywhere, Citrix), imaging tools and common software applications, (Office 365, Adobe, SAV).
  • Experienced with remote access software (VPN, Microsoft Terminal Services).
  • Experience with ServiceNow Call Tracking database.
  • Takes initiative, seeking opportunities for change, growth and improvement.
  • Ability to adapt to rapid changes in procedures and processes in a dynamic environment.
  • Knowledge of AS400 technical support would be an asset.
  • Knowledge of Citrix Network Topology.
  • Ability to work with Excel is an asset.
  • Candidate must have valid driver’s license.
  • Bilingual (French) is required.

Physical demands/working conditions:

  • Office environment


Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more…


We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Let Employers Find YouUpload Your Resume