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Desktop Workstation jobs in Vancouver, BC

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    • The position is responsible for deploying, configuring, maintaining and troubleshooting managed desktop computers and software across multiple operating systems…
    • View all Simon Fraser University jobs - Burnaby jobs - Support Analyst jobs in Burnaby, BC
    • Salary Search: Desktop Support Analyst salaries in Burnaby, BC
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    • The requirements of this job are acquired through completion of a degree or diploma in Computer Science, Information Technology, Engineering, or a related…
    • In this role, you will support end-users and their technology tools, device management, user administration, cybersecurity activities, and it projects while…
    • We also offer a competitive compensation package as well as dental and medical benefits.
    • We're on the lookout for a versatile IT professional to fill a critical…
    • Responsible for supporting and improving business systems through configuration, integration, reporting, and user training.
    • Job Types: Full-time, Permanent.
    • As a Technical Support Specialist, you will be responsible for providing technical support to our employees, including troubleshooting and resolving hardware…
    • This role will bridge the gap between day-to-day user support and foundational infrastructure management.
    • The IT Support Specialist will handle everything from…
    • As a member of a Global Support Success team, the Product Support Specialist will be instrumental in replicating complex customer problems, diagnosing possible…
    • Experience with desktop imaging, deployment, and endpoint management tools.
    • Hands-on experience troubleshooting and repairing desktop and laptop hardware,…
    • Support workstation setups, office relocations, conference room equipment, and site-specific IT activities.
    • Troubleshoot hardware, software, operating system,…
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Job Post Details

Desktop Support Analyst
Simon Fraser University
·
4.3
8888 University Dr W, Burnaby, BC V5A 1S6
$69,102–$82,420 a year
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Job details

$69,102–$82,420 a year
8888 University Dr W, Burnaby, BC V5A 1S6

Full job description

Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range:
$69,102 to $82,420 annually
SFU Department Descr:
Computing Science
Position Grade:
7
# of openings:
1
Biweekly Hours:
72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The School of Computing Science, within the Faculty of Applied Sciences, is a research-intensive academic unit offering undergraduate and graduate education across multiple campuses. The School’s Technical Solutions team supports the computing systems, instructional and research laboratories, and specialized technology environments used by students, faculty, researchers, instructors and staff. Working collaboratively with colleagues across the School, Faculty and University, the team provides technical support, maintains reliable computing resources, and helps ensure technology effectively supports teaching, learning and research activities.

About the Role

The Desktop Support Analyst provides direct technical support to students, faculty, researchers and staff within the School of Computing Science. The School primarily uses Linux-based systems in its teaching and research laboratories, while also supporting Windows and Apple computers. The position is responsible for deploying, configuring, maintaining and troubleshooting managed desktop computers and software across multiple operating systems. Responsibilities include providing one-on-one technical assistance, developing and maintaining user-facing documentation, delivering training on departmental software, and supporting the effective operation of the School’s offices, teaching and research laboratories. The position works collaboratively with other technical teams to resolve issues and support teaching and research activities.

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