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    • Funded training and development program.
    • Collaborate with IT support teams to ensure proper installation, configuration, and functionality of assets.
    • Provide technical support by phone, email, and ticketing system to contractors, system integrators, building owners, and end users.
    • Provide maintenance, support and troubleshooting for email/O365, servers/Azure/Cloud, VMWare, routers, computers, mobile devices, CCTV cameras and peripherals…
    • Answer client queries and provide basic direction and training on common issues.
    • Previous technical support experience or customer service experience.
    • Experience operating HP, Epson, Mimaki, Roland wide format printers, laminators, mounting tables, and cutting equipment like Colex, Summa, Kongsberg, Zund,…
    • Provide technical support through in-store visits, email, video calls, and phone calls.
    • Customer support: 1 year (preferred).
    • Assist with new customer onboarding, including account setup, user access, unit profile creation, and basic portal configuration.
    • Previous experience in an IT helpdesk or desktop support role.
    • Respond to IT service requests and incidents via phone, email, and ticketing system.
    • This role is ideal for someone who enjoys troubleshooting technical issues, working independently, and delivering excellent support in a fast-paced retail…
    • Demonstrated commitment to professional development.
    • The Manager, End User Support Services will manage day to day operations of the Service Desk and the…
    • Support MFA and identity verification processes, and assist with basic security incident response for phishing reports and compromised accounts.
    • Multi-platform (Microsoft Windows, Apple macOS) support for desktop/laptop and mobile devices (Apple iOS and Android) hardware/software, operating systems,…
    • Demonstrated experience with providing support for a digital system or website.
    • Ideal Candidate Rate: CAD 35-40/Hr (Depending on the experience).
  • View similar jobs with this employer
    • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.).
    • Identify and repair hardware issues in a POS environment; Replace…
  • View similar jobs with this employer
    • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.).
    • Identify and repair hardware issues in a POS environment; Replace…
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Job Post Details

Flynn Group of Companies logo

IT Asset Management Coordinator - job post

Flynn Group of Companies
3.3 out of 5 stars
Mississauga, ON
$65,000–$80,000 a year - Full-time

Job details

Pay

  • $65,000–$80,000 a year

Job type

  • Full-time

Location

Mississauga, ON

Benefits

Pulled from the full job description

  • Dental care
  • Employee assistance program
  • RRSP Contribution

Full job description

At Flynn, it's not just a job, it's a career

IT Asset Management is responsible for the management of technology assets, which includes optimizing the value and cost of technology assets while mitigating the risks these assets present to the organization throughout their life. This is done by establishing an effective technology life cycle that spans from technology asset selection, operation, refresh, migration, optimization, all the way through the retirement and disposal of the asset.
The IT Asset Management Coordinator role will aid the IT Asset Management team in ensuring that critical IT asset details are accurately discovered and populated in the Configuration Management Database CMDB and are secure and risk free per security policies, maintaining peak operations and support while in service.
What we offer:
  • Funded training and development program
  • Subsidized in-house cafeteria and gym
  • Dental and supplemental medical plan
  • RRSP contributions
  • Employee and Family Assistance Program
  • Free parking and EV Charging facility
  • Family Events and Flynn Fest
  • Sports Sponsorship Program
  • Rogers Preferred Program
  • Perkopolis Retailer Discounts
Responsibilities:
Asset Procurement:
  • Collaborate with procurement and vendors to acquire IT assets according to organizational needs.
  • Ensure that all purchased assets meet quality standards and adhere to budgetary constraints.
  • Maintain accurate records of procurement transactions.
Asset Deployment:
  • Collaborate with IT support teams to ensure proper installation, configuration, and functionality of assets.
Asset Tracking and Inventory Management:
  • Maintain an efficient IT asset tracking system.
  • Conduct regular audits to verify the accuracy of asset records.
  • Monitor and report on asset utilization, availability, and performance.
Software License Management:
  • Manage software licenses, ensuring compliance with licensing agreements.
  • Conduct regular license audits to ensure adherence to software usage policies.
  • Collaborate with legal and procurement teams to resolve licensing issues.
Asset Maintenance and Upgrades:
  • Schedule and coordinate maintenance activities to ensure optimal performance and longevity of IT assets.
  • Plan and execute asset upgrades in collaboration with relevant teams.
  • Monitor technological advancements to recommend hardware and software upgrades.
Documentation and Reporting:
  • Maintain comprehensive documentation of IT assets, including specifications, configurations, and maintenance history.
  • Generate regular reports on IT asset status, utilization, and performance.
  • Provide insights and recommendations for optimizing asset management processes.
What We Are Seeking:

  • Bachelor's degree in information technology, Business Administration, or a related field (or equivalent work experience).

  • 2+ years of experience in IT asset management, IT support, or related roles.

  • Strong understanding of hardware and software lifecycle management.

  • Familiarity with relevant regulations and licensing agreements.

  • Excellent organizational and communication skills.

  • Proficiency Microsoft Excel

  • Analytical and problem-solving skills.

  • Attention to detail and accuracy.

  • Strong Time management skills.

#LI-AD1

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.
This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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