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    • Some general IT staff support may be required.
    • While the role includes an element of user support, the emphasis is on *system administration, security controls,…
    • 2+ years of work experience in an IT environment with proven experience in application and production support, ideally at a financial institution.
    • Own Windows image development, security hardening, testing, and release strategy execution.
    • Retirement support, including company match and a defined…
    • Answer client queries and provide basic direction and training on common issues.
    • Previous technical support experience or customer service experience.
    • Performance monitoring and basic administration of servers.
    • Collaborative team player who also thrives working independently during off-hours shifts.
    • This role is ideal for someone who understands managed services, enjoys working with business leaders, and can help clients make better technology decisions.
    • Perform intermediate troubleshooting and root cause analysis for recurring issues affecting endpoints, Microsoft 365, printers, peripherals, network…
    • Experience with the setup and maintenance of network PCs, laptops and printers.
    • Ability to fully troubleshoot and support Microsoft Windows and Mac users.
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    • Perform on-site and remote onboarding for new clients, validating access, baseline configuration, networking readiness, security posture, and documentation…
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    • Perform on-site and remote onboarding for new clients, validating access, baseline configuration, networking readiness, security posture, and documentation…
    • Assisting on, or leading project work such as investigation, analysis, design, development, migration, implementation, operation and management of information…
    • Baccalauréat ou diplôme d’études postsecondaires en réseautique informatique ou dans un domaine connexe.
    • Certification A + , Network + , CCENT ou MCP, un atout.
    • Fournir un support de niveau escalade au service d’assistance et aux autres départements.
    • Minimum 5 ans d’expérience dans le support d’environnements…
    • Experience with writing SQL queries from scratch, APIs, and support ticketing systems.
    • Manage support tickets using ServiceNow or JIRA.
    • The Swiss Army Knife: You’re comfortable jumping between phone systems, handling basic PowerShell scripts, or assisting team members with routine software…
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Job Post Details

IT Systems Administrator - job post

Parama Credit Union
Etobicoke, ON M8X 1C1•Hybrid work
$55,000–$105,000 a year - Full-time

Job details

Pay

  • $55,000–$105,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Day shift

Location

Etobicoke, ON M8X 1C1•Hybrid work

Full job description

Role Summary:

Reporting to the IT Director, this role manages and secures endpoints and our core IT environment with a strong focus on Microsoft technologies. While the role includes an element of user support, the emphasis is on system administration, security controls, patching, deployment, and compliance.

Work Arrangement & Hours:

On‑site presence is expected (Etobicoke, ON), prospects for hybrid arrangements may be arranged post‑hire. Core work occurs during daytime hours. Planned maintenance windows are scheduled in evenings and weekends and will be balanced with daytime scheduling. Must have flexibility to work evenings instead of days from time to time!

Key Responsibilities:

  • Administer and reinforce Windows endpoints and related services.
  • Manage patching, deployment, policies, baselines, and other standards enforcement.
  • Perform health checks; monitor alerts; remediate vulnerabilities and incidents.
  • Support access management and enforce security practices in line with policy.
  • Improve and document operational procedures and device baselines.
  • Provide periodic reports to the IT Director.
  • Liaise with Third Parties related to Infrastructure and Security Support.
  • Assist colleagues in the effective and secure use of technology.

Requirements:

  • 8-10 years’ experience in endpoint/server management and security across all Microsoft platforms (O365, Intune, Defender, Entra, Azure, GPO, Server)
  • Some general IT staff support may be required.
  • We are a small IT shop and each wear several hats to get the job done. Be a team player!

Pay: $55,000.00-$105,000.00 per year

Ability to commute/relocate:

  • Etobicoke, ON M8X 1C1: reliably commute or plan to relocate before starting work (required)

Experience:

  • System administration: 8 years (preferred)

Language:

  • English (required)

Work Location: Hybrid remote in Etobicoke, ON M8X 1C1

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