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Desktop Support jobs in Ottawa, ON

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    • One to five years of experience in software development, systems or application support, automation, device management, or connected device systems.
    • Provide ongoing training and support to staff members.
    • Track and resolve support tickets via our helpdesk system.
    • Assign licenses and guide users on setup.
    • Compugen est le plus grand allié technologique privé au Canada.
    • Nous sommes non seulement dédiés à nos objectifs d’entreprise, mais aussi à vos objectifs…
    • Installer et configurer les équipements informatiques;
    • Assurer la maintenance des postes de travail;
    • Posséder deux (2) ans d’expérience comme technicien…
    • View all TEHORA jobs - Ottawa jobs - Spécialiste en Soutien Technique (H/F) jobs in Ottawa, ON
    • Salary Search: Technicien en soutien aux utilisateurs intermédiaire salaries in Ottawa, ON
    • Diagnostiquer et résoudre les incidents techniques.
    • Assister les utilisateurs dans l’utilisation des outils.
    • DEC ou formation en informatique ou équivalent.
    • Act as a customer advocate by gathering feedback and communicating insights to medical device manufacturers, marketing, and product development teams to support…
    • Avoir une expérience dans l’installation et le support des postes de travail, ordinateurs portables, tablettes et imprimantes;
    • Participer au support technique des utilisateurs;
    • Installer et configurer les équipements informatiques;
    • Diagnostiquer et résoudre les problèmes techniques;
    • Assurer le soutien technique de niveau avancé auprès des utilisateurs;
    • Diagnostiquer et résoudre les incidents techniques complexes;
    • TEHORA est présentement à la recherche d’un(e) analyste en soutien aux utilisateurs senior ayant une solide expérience en support technique et assistance aux…
    • Assurer le suivi des tickets et des demandes de support.
    • DEC ou baccalauréat en informatique, réseaux ou domaine connexe (ou expérience équivalente) ;
    • Installer et configurer les infrastructures;
    • Posséder un diplôme universitaire de 1er cycle (BAC) en informatique ou en administration option système…
    • Posséder un diplôme universitaire de 1er cycle (BAC) en informatique ou en administration option système d’information organisationnelle, ou encore dans une…
    • Assurer le support technique aux utilisateurs;
    • Diagnostiquer les incidents logiciels et matériels;
    • Posséder un diplôme universitaire de 1er cycle (BAC) en…
    • Participer à l’administration des systèmes.
    • 5 à 10 ans d’expérience en TI.
    • Horaires flexibles (selon le type de contrat de travail).
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Information Systems Specialist
EQUAL AIR
Nepean, ON K2G 0G4
•
Hybrid work
$50 an hour
Full-time
Apply now

Job details

$50 an hour
Full-time
Hybrid work in Nepean, ON K2G 0G4

Full job description

Overview

We are seeking a dynamic and highly skilled Information Systems Specialist to join our innovative technology team. In this role, you will be at the forefront of managing, optimizing, and securing our diverse IT infrastructure. Your expertise will drive the seamless operation of our systems, ensuring high availability, security, and performance across cloud platforms, virtualization environments, and enterprise databases. This is an exciting opportunity for a motivated professional eager to make a significant impact by leveraging cutting-edge technologies and best practices in information systems management.

Duties

- Manage website, network and database.

- Ensure secure and reliable connectivity.

- Perform system upgrades and patches.

- Manage databases and ensure data integrity.

- Perform backups and recovery processes.

- Maintain documentation of systems and procedures

- Recommend new technologies or upgrades.

- Implement security measures to protect systems and data.

- Create marketing plans and campaigns.

- Manage SEO/SEM, social media, and online campaigns.

- Monitor campaign performance (clicks, conversions, ROI).

- Use tools like analytics dashboards to measure success.

- Adjust strategies based on data insights.

- Track website traffic and engagement.

- Manage email marketing and CRM Systems.

- Maintain consistent brand voice and identity.

- Build brand awareness and reputation.

- Close sales.

- Build and maintain strong client relationships.

- Follow up with leads and existing customers.

- Handle customer questions, concerns, and objections.

Qualifications

- A post-secondary diploma or degree in Computer Science, Information Technology, Software Development, Engineering Technology, or a related discipline, or comparable hands-on experience.

- One to five years of experience in software development, systems or application support, automation, device management, or connected device systems.

- Experience supporting, troubleshooting, or enhancing applications built by others is an asset.

- Strong analytical and problem-solving skills, with the ability to diagnose technical issues. - - Excellent organization and time-management skills, including the ability to coordinate deployments, provide operational support, prepare hardware, and manage several projects at once.

Join us as an Information Systems Specialist to help shape the future of our technology landscape! Bring your passion for innovation and your technical expertise to deliver reliable systems that empower our organization’s success every day!

Pay: $50.00 per hour

Expected hours: 40.0 per week

Work Location: Hybrid remote in Nepean, ON K2G 0G4

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