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Service Technician for High end Production and Business Printers
Integrated Digital Solutions
London, ON
$50,000–$70,000 a year
Full-time
Apply now

Job details

$50,000–$70,000 a year
Vision care, Dental care, Life insurance, Disability insurance, Casual dress, Extended health care, On-site parking
Full-time
Overtime, Weekends as needed
London, ON

Full job description

Because of the increase in demand for our services, we are looking to grow our Print division with the addition of a full time technician in production printers for our print shop customers.

What We Offer:

  • Competitive Compensation - Based on Experience, Location, and Responsibilities.
  • Benefits Package (Medical, Vision, Dental, Life Insurance).
  • Provide the opportunity to grow and develop your career.
  • Offer an inclusive environment that encourages diverse perspective and ideas.
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization.

Our Team:

  • Our IDS print division offers a full range of Hardware and Software solutions. We currently carry the Konica Minolta, Canon and Epson full lines of Business office equipment including software.
  • We have amazing people who are the driving force, the inspiration and foundation of our company.
  • IDS also offers Managed IT Services/MSP, Mobile Solutions/IOT, Phone Systems, Remote Digital Signage, and Security.

We are looking for prospects who:

  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Have a high-level of ethics and commitment as well as being a self-starter.

If this sounds like you, then you may be a great fit for IDS (Integrated Digital Solutions) – Beyond Technology.

You will:

  • Work closely with seasoned technicians.
  • Participate in Online, Virtual, and In-Person training from Epson, Canon and Konica Minolta.
  • Set up and install new printers, copiers, scanners, and copier management software.
  • Trouble-shoot customer reported problems.
  • Provide demonstrations and customer training.
  • Manage inventory of parts, and materials in your stock.
  • Provide excellent customer support and service.
  • Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines

Requirements:

  • Have certification on Konica Minolta Production machines, ex. C3080, C12000, C6100, C4080, c7090.
  • A valid driver’s license in good standing.
  • High school diploma or GED.
  • Applicant must possess some knowledge of computers and electronics, computer/digital technology or related fields.
  • A+ and/or Network+ Certification an asset.
  • The ability to perform frequent lifting and/or moving items up to 50lbs.
  • Good written and verbal communication skills.
  • Flexibility to work overtime, weekends, and/or different shifts as needed.
  • Analytical thinking and problem-solving abilities.
  • Ability to work well under pressure.

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Application question(s):

  • Do you understand that if you do not have Production print Experince we will not interview you?

Education:

  • Secondary School (required)

Experience:

  • Production Printers: 2 years (required)
  • Konica Minolta: 1 year (preferred)

Work Location: In person

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