Desktop Support jobs in Kanata, ON

Job Summary

Are you an IT professional who wants to make a real-world difference by helping to keep Canada safe? Are you someone who challenges the status quo and sees challenges as opportunities? At CSIS, our people are our strength. You can become part of a dynamic team of talented individuals working towards a common goal: leveraging technology to keep Canadians safe at home and abroad.

If you are an upcoming graduate, or if you have recently graduated, you are eligible to apply to many of our IT Analyst positions. Tell us what you are passionate about in IT and we will match you with the team that most closely aligns with your skills and interests. Some of the specialties available include:

Employees in this role have many career development and training opportunities. Be part of a work culture that values diversity, team spirit, growth, and collaboration.

Education

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in:

• computer science;
• information technology;
• Software engineering;
• network security;
• cyber security;
• data analysis, business analytics, data science
• another specialty relevant to the position to be staffed; or
• an acceptable combination of education, training, and experience.

The educational program needs to be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, we will work with you to obtain the required proof of Canadian equivalency through a recognized credential assessment service.

Note: Any higher level of education (i.e., Bachelor’s degree, Master’s degree, Doctorate) in a related field of study could be recognized as experience.

Experience

• Undergraduate degree and one (1) year of relevant experience; or,
• Technologist diploma or professional technologist equivalency designation and two (2) years of relevant experience

Competencies

• Adaptability
• Organizational skills
• Problem Solving
• Analytical Skills
• Communication

During your competency-based interview you will have the opportunity to demonstrate your skills in these areas.

Conditions of Employment

Some positions require flexible work hours that extend beyond core hours of work.

Some positions require hours of work that include working a rotational shift within a 24/7 work environment.

Official Language (OL) Proficiency

Various Language Requirements:

• Bilingual Imperative BBB/BBB
• English Essential

Second language evaluations will be offered to candidates. For more information on language requirements: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates.

Notes

This career opportunity will be used to staff current vacancies in the Ottawa location and anticipated vacancies in the Gatineau location.

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

If you need accommodations during the recruitment process, please mention it to the HR representative.

Clearly articulate in your cover letter your education, experience and language skills. Be sure to also clearly specify in both your resume and cover letter the specific location for which you are applying.

This position is eligible for the Technology Market Modifier, which is valued at 7% of the basic annual salary ($87,459 - $106,386).

Some relocation expenses may be reimbursed.

An exam may be administered as a screening tool in order to assess the candidates’ relevant technical knowledge.

Employment Equity Gaps have been identified among Indigenous Peoples, Persons with Disabilities, and Women for this position. You are invited to voluntary self-declare if you belong to any of these groups in your cover letter as Persons with Disabilities information will be used and Indigenous Peoples and Women information may be considered in the selection process

How To Apply

In your cover letter introduction, please clearly state your area(s) of interest, up to a maximum of three, in order of priority, from the list outlined in the job summary section. If you have a single area of interest, please indicate that as your top choice. If you have multiple areas of interest, please list them in order of preference, with your first choice being the one you are most interested in.

You are invited to visit Canada.ca for tips on how to submit a powerful application: www.canada.ca/en/security-intelligence-service/corporate/csis-jobs/how-to-submit-a-powerful-application.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.