Desktop Support jobs

The College of Physicians and Surgeons of Newfoundland and Labrador (CPSNL) is a Medical Regulatory Authority that serves and protects the public by regulating the practice of medicine and physician assisting in the public interest in this province. Our vision is to ensure quality healthcare in Newfoundland and Labrador through the regulation of the medical profession and physician assisting in the public interest.

We are dedicated to maintaining excellence in physician and physician assistant licensing, professional conduct oversight, and quality assurance. Governed by a diverse council, CPSNL establishes ethical and professional standards while addressing public concerns about medical practice. By maintaining a transparent and accountable regulatory framework, CPSNL promotes safe, competent, and ethical healthcare for the people of Newfoundland and Labrador.

Overview of the Role

Reporting to the Associate Registrar, Chief Operating and Privacy Officer, the IT Support Coordinator is the organization’s primary point of contact for day-to-day technology support and the central liaison between staff, Council members and external service providers. You will ensure that employees and Council members have reliable, secure, and well-maintained technology so they can focus on their work with minimal disruption.

In this entry level role, you will be the first point of contact for all technology issues, triaging and resolving hardware, software, and connectivity problems while managing user accounts and access. You will oversee the full lifecycle of IT equipment and software, from onboarding new employees and maintaining asset inventories to coordinating repairs, warranty work, and software license renewals You will support meeting room technology and audiovisual equipment, including on‑the‑spot troubleshooting for key events such as Council meetings. You will work in coordination with the Corporate Services team to recommend and oversee the use, security and evolution of Artificial Intelligence tools.

The IT Support Coordinator uses strong communication and customer‑service skills to explain technical concepts to non‑technical audiences and build trusted relationships with external providers. Organized and detail‑oriented, you will document support services, ensure asset records and software licenses are accurate and up to date. Proactive and reliable, you will continuously look for ways to reduce inefficiencies and technology‑related risk while taking ownership of issues from first contact through resolution.

Key Responsibilities

Ideal Candidate

Requirements

What We Offer

The individual best suited for this role would be interested in an entry level position that allows you to grow, and expand your skill set with this close knit team

This College of Physicians and Surgeons of Newfoundland and Labrador is committed to building and maintaining a diverse workforce and an inclusive work environment. We are a proud equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic that makes us unique.

If you require reasonable accommodation to take part in the employment process, please send an email to recruitment@ethree.ca and let us know the nature of your request.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Position: Full-time, permanent

Location: St. John’s, NL

Application Close Date: October 13th, 2026