Skip to main content
Post your resume and find your next job on Indeed!

Desktop Support jobs

Sort by: -
    • Respond to and manage support calls.
    • Troubleshoot software and identify root causes of software issues.
    • Address and find solutions for customer product issues.
    • Communicate with customers and dealers via phone, email, chat, and remote desktop tools to provide technical assistance.
    • Training on Tiers 1, 2 and 3 provided.
    • Experience with desktop support tasks such as peripheral device setup and user account management.
    • The role involves providing extensive remote and onsite IT…
    • The remaining 2 days a week will be in office dealing with customers including support through email, support tickets and phone calls.
    • Support network-connected printers, VoIP phones, and basic LAN connectivity.
    • Understanding of basic networking (IP addressing, switches, firewalls, Wi-Fi).
    • Lead desktop support analysts and create a consistent end-user support experience.
    • 5+ years of experience in end‑user or desktop support.
    • Technical support: 4 years (required).
    • Ability to deliver to the role independently always ensuring that you take the PC Corp approach.
    • Understanding of basic enterprise networking principles.
    • Functional English (basic verbal or written communication when needed).
    • Provide after-hours support as required by the supervisor.
    • Support in varied technologies: 2 years (required).
    • Create, update and maintain technology manuals.
    • Employee will be responsible for remote support of various customer sites and networks.
    • I understand that this is NOT a remote position and requires me to be…
    • Deliver remote and onsite technical support to small and medium-sized business clients.
    • Windows and Mac desktop/server environments.
  • View similar jobs with this employer
    • In this role, you will help residential and business customers troubleshoot common technical issues involving home smart devices, mobile devices, printers and…
    • This role is ideal for someone who enjoys troubleshooting technical issues, working independently, and delivering excellent support in a fast-paced retail…
    • Completion of a two-year related diploma from an accredited Computer Technologist diploma program (Network+ & Security+ would be preferred) or equivalent…
  • View similar jobs with this employer
    • This role is located in our Kenora, ON Wood Products Manufacturing Facility, and is responsible for deployment, maintenance, and technical support of desktops,…
Get e-mail updates for the latest Desktop Support jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

desktop support technician
it support
service desk
it support technician
help desk support
it analyst
tech support

Career Resources:

Job Post Details

Customer Support Specialist - job post

FDM4 International Inc
1297 Airport Rd, North Bay, ON
$40,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

1297 Airport Rd, North Bay, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Company pension
  • Extended health care
  • On-site parking

Full job description

Job description:

What will you do as a Customer Support Specialist?

  • Respond to and manage support calls
  • Troubleshoot software and identify root causes of software issues
  • Address and find solutions for customer product issues
  • Define and provide scope to custom software change requests on behalf of clients
  • Train customers on using FDM4 aligned to their unique needs

Qualifications

  • Customer Support experience (or other relevant experience)
  • Ability to communicate effectively (verbal, written, and listening)
  • Train and present concepts with confidence
  • Aptitude for problem solving
  • Proficiency in using (or the ability to quickly learn) software programs+

Why Work for FDM4?

  • Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career
  • Competitive salary
  • Health and benefits package
  • Supportive team atmosphere (we all succeed when you succeed!)
  • Access to the best tools and technology available
  • Increase your knowledge in the areas of Information Technology and Business

FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com

Pay: TBD

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • On-site parking

Work Location: In person

Let Employers Find YouUpload Your Resume