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    • Install and maintain basic software such as Windows 10, Office 365, Solidworks, AutoCAD and others.
    • IT support: 1 year (required).
    • You will act as a technical support resource on our Help Desk, providing expert guidance, mentoring, and resolution support when advanced skills are required.
    • Your role will be critical in delivering exceptional customer support and maintaining high service standards.
    • High school diploma or equivalent.
    • Highly self-motivated and proactive, with excellent time management skills and commitment to personal development.
    • CompTIA A+ Microsoft certifications an asset.
    • Direct unresolved issues to the next level of support personnel.
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    • Install, configure, upgrade, and maintain desktops, laptops, printers, smartphones and peripherals.
    • Proficiency with remote support tools.
    • Build and implementation of Windows, MAC, Mobile Endpoint hardware and perform software installation, configuration and maintenance of Tangerine Desktops,…
    • Now we are looking for a family member who will grow with the business.
    • Position: Computer Technician - Repair services & Sales.
    • Understanding of basic enterprise networking principles.
    • Functional English (basic verbal or written communication when needed).
    • Providing technical support to end users, including setup, installation, troubleshooting and supporting workstations, printers, mobile devices and applications.
    • Assist with basic infrastructure troubleshooting (DHCP, DNS, VLANs).
    • Act as the first line of defense by identifying, isolating, and reporting potential malware…
    • Perform in-person, on-site repairs of PC desktop hardware, printers, and other peripherals.
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    • Serve as the first point of contact for clients via phone, email, or ticketing system, ensuring all requests are logged accurately.
    • Expérience dans le support aux utilisateurs VIP.
    • Le technician sur site est responsable de fournir un support technique directement chez le client.
    • Providing in person and over the phone support to on site and remote employees.
    • Supporting computer hardware, laptop, mobile devices, telephone, printers,…
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Job Post Details

IT Technician - IN OFFICE POSITION - job post

Optimil Machinery Inc.
3.6 out of 5 stars
Delta, BC V4G 1B5
From $65,000 a year - Full-time

Job details

Pay

  • From $65,000 a year

Job type

  • Full-time

Location

Delta, BC V4G 1B5

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • RRSP match
  • Extended health care

Full job description

Optimil Machinery is a name recognized around the world as a leader in primary and secondary log processing machinery, as well as providing log and board optimization systems for the progressive sawmill. Since its founding in 1984, Optimil's objective has been to help progressive sawmillers produce more lumber from their existing wood resource.

We are looking for creative, dynamic, passionate, hard-working, goal-oriented, engaged talent to join our team at our plant in Delta (Tilbury) and help us execute big ideas.

Job Duties:

- configure, troubleshoot and keep up to date Windows Servers

- install and maintain basic software such as Windows 10, Office 365, Solidworks, AutoCAD and others

- troubleshoot, assist and fix issues with office equipment and IP phones

- maintain and test the server backup system

- maintain and manage the IP phone system

- maintain the company webpage and keep it at the top of relevant industry-related searches

- maintain and manage internal signage systems

- maintain website service with web hosting

- identify parts and software to purchase for office computers

Qualifications:

- Certification in relevant IT discipline and/or a diploma in a relevant field preferred

- minimum 1-3 years experience in similar position required

- knowledge of virtualization an asset

- knowledge of Linux, Windows and IOS

- excellent command of the English language, oral and written

- ability to work independently, as well as part of a team.

This is an in person position; no remote work available. Salary will depend on level of experience.

You must have reliable transportation, as transit to this area is limited.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Flexible language requirement:

  • French not required

Experience:

  • IT support: 1 year (required)

Licence/Certification:

  • Certification/diploma (required)

Work Location: In person

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