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Desktop Support Technician jobs in Calgary, AB

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    • Network support: 5 years (preferred).
    • A culture that supports performance, growth, and continuous learning.
    • We are currently engaging consultants on a contract…
    • As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets…
    • Experience with ConnectWise Manage/Automate and remote support tools.
    • This role includes an after-hours on-call support-shift rotation monthly which may include…
    • The team works collaboratively, and access to experienced peers and leadership support is readily available when needed.
    • What Will You Be Doing?*.
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
    • Reduction in basic support tickets following training sessions.
    • The Systems Administrator is primarily responsible for ongoing support and troubleshooting of…
    • Provide technical support for machines and Internet connection.
    • Identify, evaluate and select quality potential customers in collaboration with the line manager…
    • We also make sure that we are providing the same level of care and support to our internal teams.
    • We are in search of a candidate who will embrace our robust…
    • We service the electronic security and telecommunications industries, and are currently seeking a VoIP installation and service technician who can exhibit our…
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    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • Transfers knowledge and expertise to other technicians.
    • Provides technical support to end users and field labour when applicable.
    • CompTIA A+ (we'll support you in getting this if you don't have it).
    • 1:00pm – 3:30pm*: Afternoon ticket queue from the office — handle remote support,…
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    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • Provides technical support to end users when applicable.
    • Under general supervision, this position is responsible for providing customer and technical support…
    • 4+ years of experience in IT support, systems support, or IT operations.
    • Provide white-glove support to leadership and operational teams.
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Job Post Details

Network Support Analyst - job post

Ironclad TEK Inc.
Calgary, AB
$60–$75 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $60–$75 an hour

Job type

  • Full-time

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Network Consultant (Contract Opportunities)
Ironclad TEK Inc. – Calgary, AB (Onsite)

Ironclad TEK is seeking experienced Network Consultants who thrive in fast-paced, technically challenging environments and are passionate about delivering high-quality solutions for enterprise clients.

We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client support, project delivery, and pre/post-sales engagements, as well as internal initiatives. Engagements range from full-time (40 hours/week) assignments to more flexible, project-based roles depending on client and business needs.

As part of our Consulting Services team, you will play a key role in designing, validating, and implementing network solutions across a diverse range of technologies and vendors, including:

  • Extreme Networks (formerly Avaya/Nortel)
  • Cisco
  • Fortinet
  • Check Point
  • Aruba
  • Juniper
  • Palo Alto Networks
  • Radware
  • And others

Key Responsibilities

  • Architect and implement network solutions ranging from straightforward deployments to complex, multi-site environments
  • Engage directly with clients to manage project delivery, expectations, and technical outcomes
  • Support integration across infrastructure domains, including networking, security, wireless, servers, and storage
  • Contribute to pre-sales and solution validation activities as required

Qualifications

  • 5+ years of hands-on experience in network engineering or consulting roles
  • Proven experience working with enterprise networking technologies and multi-vendor environments
  • Strong client-facing skills, with the ability to manage implementations end-to-end
  • Background in consulting firms, value-added resellers (VARs), or large corporate IT environments is preferred
  • Familiarity with Managed Service Provider (MSP) or IT operations models is an asset

What We Offer

  • A highly collaborative, team-oriented environment focused on technical excellence
  • Exposure to diverse client environments and challenging projects
  • A culture that supports performance, growth, and continuous learning

Location Requirement: Local candidates only (Calgary-based)
Work Arrangement: Onsite (not remote)

Job Type: Full-time

Pay: $60.00-$75.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Flexible language requirement:

  • French not required

Experience:

  • Network support: 5 years (preferred)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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