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    • Install and support new cloud solutions and applications, including Microsoft 365 and Azure, Exchange etc.
    • Provide networking support (TCP, DNS, simple subnets,…
    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Provide on-site IT support to clients, troubleshooting and resolving system issues.
    • Build and maintain strong client relationships by delivering exceptional on-…
    • Provide onsite and remote technical support to clients.
    • 3+ years of onsite support experience in a similar role.
    • Valid driver's licence and reliable vehicle.
    • The successful candidate will be configuring and troubleshooting hardware and software, monitoring system performance and implementing security protocols to…
    • The role will also include providing service and technical support to existing customers, including troubleshooting, system maintenance, programming adjustments…
    • We specialize in delivering reliable connectivity and security solutions across diverse industries, ensuring our clients stay connected and protected.
    • Maintain accurate documentation of client environments, configurations, and support activities.
    • Provide ongoing support of client Enterprise SCADA systems under…
    • Provide remote support and participate in the on-call schedules.
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    • Reporting to the Installation & Scheduling Manager, the Telecommunications Technician will be the face of MCSnet, performing customer equipment upgrades,…
    • Overtime and after-hours support may be required based on customer needs.
    • If you are a hands-on technician who enjoys solving technical challenges while…
    • Minimum 2-3 years of experience in IT support, help desk, or user support services.
    • Ability to document technical issues and maintain support logs.
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • Ce poste est offert à temps plein ou à temps partiel.
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans…
    • About the Role* Entry-level position supporting day-to-day data center operations.
    • Schedule: 24/7 environment (day, night, weekend shifts, and occasional on-…
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Career Resources:

IT System Administrator
Expert IT Solutions
·
3.2
Red Deer, AB
$68,000–$80,000 a year
Permanent, Full-time
Apply now

Job details

$68,000–$80,000 a year
Paid time off, Dental care, Life insurance, Employee assistance program, Disability insurance, Extended health care
Permanent, Full-time
Red Deer, AB

Full job description

Expert IT Solutions is seeking a full-time System Administrator in our Red Deer location.

Expert IT Solutions is part of the Phone Experts Group of companies. For over 30 years we have continued to grow, expanding our products and services while maintaing our reputaiton for honest dependability. Expert IT Solutions is built on a culture that values growth, integrity and kindness.

Responsibilities:

· Build and maintain both physical and virtual servers and ensure that they are configured optimally for Expert IT Solutions ‘partner’ networks and are accessible from local & remote sites

· Install and support new cloud solutions and applications, including Microsoft 365 and Azure, Exchange etc.

· Recommend and design cloud backup & disaster recovery solutions

· Provide high-level System Administration including installation and configuration coordination for custom-developed and commercial application software

· Test and configure, and co-ordinate network infrastructure upgrades and maintenance

· Analyze, diagnose, and resolve network problems, liaise with vendor providers as required

· Provide networking support (TCP, DNS, simple subnets, VLAN, VPN, firewalls, Wireless)

· Monitor and test network performance and provide network performance statistics and reports.

· Efficiently respond to client needs and troubleshoot or escalate issues as required

· Check server and network event logs and escalate issues as required

· Create and manage Active Directory environment

Requirements:

· Diploma or Degree in Computer Science or Information Technology

· 3-5+ years of experience supporting SMB networks, servers, and ancillary systems

· Excellent customer service skills

· Highly proficient at identifying user and system issues and resolving or escalating

· Proficient in configuring and deploying Microsoft Office Applications including Office 365

· Ability to effectively prioritize and manage multiple tasks

· Strong troubleshooting & Communication skills

· Fundamental knowledge or exposure to the following technologies:

  • Operating Systems: Windows 10, Windows Server 2012-current +R2, 2016, Linux, OSX, IOS, Android, VMWare & clustering, Hyper-V and clustering
  • Networking: Meraki, SonicWALL, Cisco, Juniper, Lenovo, HP, Wireless AP, Ubiquiti

· CompTIA A+, Network+ would be considered assets

· Valid driver’s license and vehicle

Job Types: Full-time, Permanent

Pay: $68,000.00-$80,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off

Ability to commute/relocate:

  • Red Deer, AB: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Experience:

  • system administration: 3 years (required)

Work Location: In person

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