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Desktop Support Technician jobs in Alberta

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    • Network support: 5 years (preferred).
    • We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client…
    • As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets…
    • As part of our Cyber Security team, you’ll provide awesome first and second-line cyber support to our incredible customers;
    • Opportunities to grow and develop;
    • 2+ years of experience in desktop support, IT support, or print/hardware environments.
    • Provide technical support onsite to our clients at their location.
    • Provide technical support and customer assistance as required.
    • Terms of Employment:* Permanent employment, Full time.
    • Basic TCP/IP networking knowledge.
    • Reduce support response times and improve customer satisfaction.
    • Deliver fast, effective support to customers and dealers.
    • 2 to 5 years of experience in IT support or systems administration.
    • Provide technical support for hardware, software, and cloud services.
    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Structured paid training and support.
    • Assist users with service/support issues and provide technical sales support.
    • Responsible for repairing, installing, maintaining, troubleshooting, and upgrading…
    • Take ownership of HSE issues and demonstrate enthusiasm and support for the HSE Management System.
    • Provide technical support and guidance to TCT’s Test…
    • You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to…
    • As part of the Computer, Networks and Infrastructure (CNI) team, under the guidance and direction of the CNI Manager, the IT Security Specialist will be…
    • Experience with ConnectWise Manage/Automate and remote support tools.
    • This role includes an after-hours on-call support-shift rotation monthly which may include…
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
    • Use strong communication and interpersonal skills to provide excellent support to end-users and ensure customer satisfaction.
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Job Post Details

Network Support Analyst - job post

Ironclad TEK Inc.
Calgary, AB
$60–$75 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $60–$75 an hour

Job type

  • Full-time

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Network Consultant (Contract Opportunities)
Ironclad TEK Inc. – Calgary, AB (Onsite)

Ironclad TEK is seeking experienced Network Consultants who thrive in fast-paced, technically challenging environments and are passionate about delivering high-quality solutions for enterprise clients.

We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client support, project delivery, and pre/post-sales engagements, as well as internal initiatives. Engagements range from full-time (40 hours/week) assignments to more flexible, project-based roles depending on client and business needs.

As part of our Consulting Services team, you will play a key role in designing, validating, and implementing network solutions across a diverse range of technologies and vendors, including:

  • Extreme Networks (formerly Avaya/Nortel)
  • Cisco
  • Fortinet
  • Check Point
  • Aruba
  • Juniper
  • Palo Alto Networks
  • Radware
  • And others

Key Responsibilities

  • Architect and implement network solutions ranging from straightforward deployments to complex, multi-site environments
  • Engage directly with clients to manage project delivery, expectations, and technical outcomes
  • Support integration across infrastructure domains, including networking, security, wireless, servers, and storage
  • Contribute to pre-sales and solution validation activities as required

Qualifications

  • 5+ years of hands-on experience in network engineering or consulting roles
  • Proven experience working with enterprise networking technologies and multi-vendor environments
  • Strong client-facing skills, with the ability to manage implementations end-to-end
  • Background in consulting firms, value-added resellers (VARs), or large corporate IT environments is preferred
  • Familiarity with Managed Service Provider (MSP) or IT operations models is an asset

What We Offer

  • A highly collaborative, team-oriented environment focused on technical excellence
  • Exposure to diverse client environments and challenging projects
  • A culture that supports performance, growth, and continuous learning

Location Requirement: Local candidates only (Calgary-based)
Work Arrangement: Onsite (not remote)

Job Type: Full-time

Pay: $60.00-$75.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Flexible language requirement:

  • French not required

Experience:

  • Network support: 5 years (preferred)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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