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Desktop Support Engineer jobs in Toronto, ON

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    • Some general IT staff support may be required.
    • While the role includes an element of user support, the emphasis is on *system administration, security controls,…
    • Retirement support, including company match and a defined contribution pension plan.
    • Provide third‑level escalation support for complex end‑user and device…
    • Provide hands-on technical support for Enterprise Applications, ensuring timely resolution of incidents and service requests.
    • College Diploma in related field or 3+ years desktop/laptop support experience.
    • Providing in person and over the phone support to on site and remote employees.
    • Troubleshoot and support Citrix and VMware Horizon virtual desktop environments.
    • Strong customer facing technical support experience.
    • 4+ years of experience in application support, integration support, or quality assurance roles within a software or SaaS environment.
    • Additionally, you should have a strong understanding of ITIL practices, application support experience with Windows and/or Linux based systems, knowledge of…
    • Previous technical support experience or customer service experience.
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    • Receive and physically deploy new server hardware in support of infrastructure buildouts and refresh cycles.
    • Competent in scripting and troubleshooting (Bash,…
    • Deliver hardware and peripheral support (laptops/desktops, docks, monitors, printers), including basic diagnostics and coordination of OEM repairs.
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Job Post Details

IT Systems Administrator - job post

Parama Credit Union
Etobicoke, ON M8X 1C1•Hybrid work
$55,000–$105,000 a year - Full-time

Job details

Pay

  • $55,000–$105,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Day shift

Location

Etobicoke, ON M8X 1C1•Hybrid work

Full job description

Role Summary:

Reporting to the IT Director, this role manages and secures endpoints and our core IT environment with a strong focus on Microsoft technologies. While the role includes an element of user support, the emphasis is on system administration, security controls, patching, deployment, and compliance.

Work Arrangement & Hours:

On‑site presence is expected (Etobicoke, ON), prospects for hybrid arrangements may be arranged post‑hire. Core work occurs during daytime hours. Planned maintenance windows are scheduled in evenings and weekends and will be balanced with daytime scheduling. Must have flexibility to work evenings instead of days from time to time!

Key Responsibilities:

  • Administer and reinforce Windows endpoints and related services.
  • Manage patching, deployment, policies, baselines, and other standards enforcement.
  • Perform health checks; monitor alerts; remediate vulnerabilities and incidents.
  • Support access management and enforce security practices in line with policy.
  • Improve and document operational procedures and device baselines.
  • Provide periodic reports to the IT Director.
  • Liaise with Third Parties related to Infrastructure and Security Support.
  • Assist colleagues in the effective and secure use of technology.

Requirements:

  • 8-10 years’ experience in endpoint/server management and security across all Microsoft platforms (O365, Intune, Defender, Entra, Azure, GPO, Server)
  • Some general IT staff support may be required.
  • We are a small IT shop and each wear several hats to get the job done. Be a team player!

Pay: $55,000.00-$105,000.00 per year

Ability to commute/relocate:

  • Etobicoke, ON M8X 1C1: reliably commute or plan to relocate before starting work (required)

Experience:

  • System administration: 8 years (preferred)

Language:

  • English (required)

Work Location: Hybrid remote in Etobicoke, ON M8X 1C1

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