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Deskside Support jobs in Ontario

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    • Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is…
    • View all The Home Depot Canada jobs - Toronto jobs - Service Desk Associate jobs in Toronto, ON
    • Salary Search: Service Desk Associate Part Time - TORONTO LEASIDE salaries in Toronto, ON
    • See popular questions & answers about The Home Depot Canada
    • Respond to and prioritize requests for technical support or assistance.
    • Experience in a technical support role involving client technology is preferred.
    • Ability to confidently support senior leaders and executive stakeholders.
    • Willingness to participate in occasional after-hours support activities.
    • Prepare, monitor and adjust work schedules and evaluate data on user support services provided.
    • Desktop and System Support Technician, Junior.
    • Provide end-user support through multiple contact channels including phone, chat, email, and deskside.
    • Create knowledge base articles in support of both…
    • Deliver deskside and remote technical support for business users to ensure stable and reliable IT operations.
    • Experience providing 1st and 2nd line support for…
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Service Desk Associate Part Time - TORONTO LEASIDE
101 Wicksteed Avenue, Toronto, ON

Job details

Here’s how the job details align with your profile.

Pay

$20.35–$22.10 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Tuition reimbursement
Employee stock purchase plan
Dental care
Profit sharing

Full job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities
Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement

The pay range for this position is between $20.35 - $22.10


In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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