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    • Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment…
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    • Minimum 3 years of enterprise deskside/end‑user support experience.
    • Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
  • View similar jobs with this employer
    • Minimum 3 years of enterprise deskside/end‑user support experience.
    • Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
  • View similar jobs with this employer
    • Minimum 3 years of enterprise deskside/end‑user support experience.
    • Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
  • View similar jobs with this employer
    • Minimum 3 years of enterprise deskside/end‑user support experience.
    • Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
    • Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment…
  • View similar jobs with this employer
    • 5+ years of end‑user/deskside support experience, including 2+ years in a senior, lead, or supervisory role.
    • Provide hands‑on Level 2 deskside support as needed…
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    • 5+ years of end‑user/deskside support experience, including 2+ years in a senior, lead, or supervisory role.
    • Provide hands‑on Level 2 deskside support as needed…
    • Connaissance pratique des notions de service desk, de soutien deskside et d’Active Directory.
    • Vous agissez comme le dernier niveau de support avant l'escalade…
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    • Provide deskside support to team members both locally and remotely across Canada.
    • Implement and maintain equipment standards, policies and support processes.
    • Provides end-user technical support and training.
    • Installs, configures, maintains, and supports all end user devices and software.
    • You will be challenged through the complexity of the environment, new technology implementation projects as well as your daily operational and project tasks.
    • Minimum 3 years previous deskside support, virtual support and/or help desk experience a requirement.
    • Troubleshoot and resolve Level 1/2/3 support issues from…
    • Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
    • Gowling WLG is recruiting for this role to support…
    • Models the behavior required to comply with and support these standards and practices.
    • 5+ years of IT support experience, including experience supporting a…
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Job Post Details

IT Help Desk Support - French Bilingual - job post

Computer Upgrading Specialists
Edmonton, AB•Hybrid work
$21–$24 an hour - Full-time

Job details

Pay

  • $21–$24 an hour

Job type

  • Full-time

Shift and schedule

  • Morning shift
  • Night shift
  • Day shift

Location

Edmonton, AB•Hybrid work

Full job description

Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies.

Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions without clients over the past 30 years.

Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment projects in the province of Alberta.

Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.

Qualifications:

-Graduates of Post-secondary IT programs from SAIT, NAIT or similar, including fast-track programs involving computer system technology, networking, technical service and deskside support

- Certifications are definite assets: A+, Networking, Windows 7, Windows 10, Office 365, Active Directory, etc.

- Excellent English communication skills and experience working on a team or project

- Excellent French Bilingual written and verbal communication skills and able to speak French fluently in a professional environment

- Multiple shifts available, including night shift, daytime, early morning

- Service Desk experience supporting end users

- Strong work ethic

- 2+ years industry experience is considered an asset

REMOTE POSITION

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Work Location: Hybrid remote in Edmonton, AB

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