Delivery Will Call Coordinator jobs in Richmond, BC
Customer Service Representative
Easily applyNewNorthwestern Systems CorpDelta, BC V4G 1N3- $50,000–$55,000 a year
- Full-time
- Coordinate service calls and preventive maintenance calls with field technicians.
- Track production progress of manufactured parts and maintain regular updates…
- BGISVancouver, BC
- $54,185–$67,732 a year
- Full-time
- Knowledge of project delivery and tendering processes.
- Proficiency with CAD will be considered an asset.
- This position is also responsible for coordinating the…
- View all BGIS jobs - Vancouver jobs - Tenant Coordinator jobs in Vancouver, BC
- Salary Search: Tenant Services Coordinator salaries in Vancouver, BC
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- BGISSurrey, BC
- $54,185–$67,732 a year
- Full-time
- Knowledge of project delivery and tendering processes.
- Proficiency with CAD will be considered an asset.
- This position is also responsible for coordinating the…
- View all BGIS jobs - Surrey jobs - Tenant Coordinator jobs in Surrey, BC
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- The Salvation ArmyNorth Vancouver, BC
- $18.50–$27.76 an hour
- Full-time
- Day shift +2
- Workflow coordinator for Christmas Kettle Workers.
- The Salvation Army will provide reasonable accommodation upon request.
- Reports directly to senior leadership.
- Encore GlobalVancouver, BC
- $21–$26 an hour
- Full-time
- Weekends as needed +3
- Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
- This position reports into Operations Manager.
Aboriginal Patients Lodge (APL) Manager
Easily applyUrgently hiringLu'ma Native Housing SocietyVancouver, BC V5T 1V2- $71,720.37 a year
- Full-time +1
- Monday to Friday +2
- Paid time off
- Dental care
- Life insurance
- Employee assistance program
- RRSP match
- Extended health care
1 hire made in past 30 days- Support family-centered care and responsive service delivery.
- Oversee daily Lodge operations to ensure efficient, safe, and high-quality service delivery.
Dental Administrative Assistant / Junior Lab Technician
Easily applyNewImplant Genius Enterprises Inc.Burnaby, BC V5C 6P3- $22–$28 an hour
- Full-time +1
- On-site parking
- Coordinate courier pickups and outgoing deliveries.
- Maintain accurate shipping and delivery records.
- Follow up on delayed, missing, or unsuccessful deliveries.
View similar jobs with this employerBGISVancouver, BC- $54,185–$67,732 a year
- Full-time
- Knowledge of project delivery and tendering processes.
- Proficiency with CAD will be considered an asset.
- This position is also responsible for coordinating the…
- View all BGIS jobs - Vancouver jobs - Locator jobs in Vancouver, BC
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View similar jobs with this employerBGISVancouver, BC- $54,185–$67,732 a year
- Full-time
- Knowledge of project delivery and tendering processes.
- Proficiency with CAD will be considered an asset.
- This position is also responsible for coordinating the…
- View all BGIS jobs - Vancouver jobs - Locator jobs in Vancouver, BC
- Salary Search: Coordonnateur des services aux locataires salaries in Vancouver, BC
- See popular questions & answers about BGIS
- Kwantlen Polytechnic UniversityRichmond, BC
- $33.88–$37.81 an hour
- Part-time
- On call
- Priority will be given to candidates with experience in the specialty area of rigging.
- The class and lab assignments and learning objectives will be provided by…
View similar jobs with this employerRosewood Hotel GroupVancouver, BC- $60,000–$70,000 a year
- Full-time +1
- During employment, the position will have access to confidential information concerning the company, guests, clients and associates.
- MCW Group of CompaniesVancouver, BC V6E 4S4
- $60,000–$75,000 a year
- Full-time
- The opportunity to work on significant, innovative, and sustainable projects.
- Career development opportunities, including mentorship and training.
Sales Coordinator
Easily applyFood Process SolutionsRichmond, BC- $50,000–$60,000 a year
- Proactively make outbound calls to follow up on quotations and identify new sales opportunities.
- Track and follow up on order status and delivery schedules to…
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- Henry Schein Canada, Inc.Delta, BC V3M 6S7
- $45,000–$54,000 a year
- Full-time
- Interface with vendors for parts pricing and delivery.
- You will enjoy a compensation package including salary, health benefit plans and pension.
- DIVERSEcity Community Resources SocietySurrey, BC V3W 2W3
- $23.73–$27.19 an hour
- Assist Early Childhood Educators in classroom activities, including the preparation of materials and program delivery.
- British Columbia Centre for ExcellenceVancouver, BC
- $34.11 an hour
- Full-time
- Assists with de-escalating situations and calls in outside resources as needed.
- The PSS will receive training (harm reduction, psychosocial, EMR, Aboriginal…
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Job Post Details
Customer Service Representative - job post
Job details
Pay
- $50,000–$55,000 a year
Job type
- Full-time
Location
Full job description
About Us
Northwestern Systems Corporation, BetterBuilt an Allentown Company is a recognized leader in the design, manufacture, and installation of high-quality products for Life Science environments - including Vivariums and Laboratory Research Facilities - as well as Healthcare applications in Sterile Processing and Surgical Departments. Based in Western Canada, our modern manufacturing facility supports distribution across North America, the UK, and Asia through a network of experienced sales professionals.
Position Overview
We are currently seeking a dedicated and detail-oriented Customer Service Representative (Parts, Service & Technical Support Coordinator) to join our Service & Support team. This pivotal role supports our customer experience by managing inbound inquiries, processing parts orders and warranty requests, generating quotes, coordinating service visits, performing a variety of administrative tasks and ensuring accurate and timely administrative follow-through.
The ideal candidate will bring a strong blend of customer service expertise, order coordination, technical understanding, and organizational efficiency. The ideal candidate is organized, proactive, and thrives in a fast-paced environment where professionalism and communication excellence are key. A proactive and professional approach when interacting with customers, vendors, and internal teams is essential to success in this role.
Key Responsibilities
- Deliver outstanding customer service through timely and professional communication.
- Respond to technical inquiries and support requests for parts promptly and accurately.
- Assist customers by providing product information, pricing, and order placement and accurate information regarding product availability
- Process parts orders and warranty claims in a timely manner.
- Log all customer inquiries on a daily basis
- Handle customer concerns, complaints, and Return Material Authorizations (RMAs)
- Coordinate service calls and preventive maintenance calls with field technicians. Dispatch field technicians to sites.
- Collaborate with the Procurement team to confirm part lead times and availability.
- Collaborate with Shipping to ensure accurate and prompt dispatch of orders.
- Track production progress of manufactured parts and maintain regular updates ensure timely delivery.
- Provide Quality Assurance inspection on manufactured parts orders.
- Support the Project Management & Service & Support team with various administrative functions.
Qualifications and Skills
- Minimum 2 years of experience in a customer service role, preferably in parts coordination and technical support.
- Experience in inventory coordination, order processing, or service dispatch is an asset.
- Excellent interpersonal, verbal, and written communication skills. Must be fluent in English.
- Experience in Technical Communication. Is able to communicate by email in a organized manner (i.e. bullet points). Is able to produce spreadsheets to capture and present information.
- Confident and professional when dealing with internal and external stakeholders.
- Handles criticism in the work environment
- Quick to learn, adapt and be flexible to new systems, tools, and processes.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ERP system experience is recommended
- Highly organized, with strong attention to detail and time management abilities.
- Able to multitask, prioritize, and work efficiently in a fast-paced environment.
- Demonstrates initiative, reliability, and a solution-oriented mindset.
- Resourceful, proactive, and committed to customer satisfaction.
- Ability to work both independently and collaboratively in a team setting.
- High School Diploma or equivalent required; post-secondary education or technical training is an advantage and recommended.
Why Join Us?
At Northwestern Systems Corporation, you’ll be part of a forward-thinking organization where innovation, quality, and customer service excellence drive everything we do. We foster a supportive team culture and offer opportunities for professional development in a growing company.
Apply Today
If you’re a motivated professional with a passion for customer service and coordination, we’d love to hear from you. Submit your application and take the next step in your career with Northwestern Systems Corporation.
Pay: $50,000.00-$55,000.00 per year
Experience:
- outstanding customer service : 2 years (required)
- parts orders and warranty claims : 2 years (required)
- customer concerns, : 2 years (required)
- Project Management & Service & Support team: 2 years (required)
Work Location: In person