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Delivery Specialist jobs

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    • IDS | Beyond Technology* — London, Ontario (N0L 1R0).
    • Full-time | Monday–Friday, 9:00 AM – 5:00 PM .
    • Device Deployment & Lifecycle:* Image, configure, and…
  • View similar jobs with this employer
    • Understands the basics of load securement, working around equipment, and the roll of the delivery specialist in the delivery process.
    • Coordinate and complete vehicle deliveries using a high-quality, detail-oriented approach.
    • The Product Delivery Specialist plays an important role in creating…
  • View similar jobs with this employer
    • Undergoing required training for the delivery and maintenance of oxygen equipment.
    • Set up of equipment for new oxygen clients and delivery to existing clients.
    • This position plays a key role in ensuring the successful delivery of order management and fulfillment capabilities that align with client expectations and…
  • View similar jobs with this employer
    • Understands the basics of load securement, working around equipment, and the roll of the delivery specialist in the delivery process.
    • Provide exceptional customer service during deliveries and at every customer interaction.
    • Accurately complete delivery documentation, shipping records, and…
    • Operate delivery vehicles safely and efficiently.
    • Follow optimized delivery schedules and routes punctually.
    • Ensure accurate, damage-free delivery into customer…
    • Follow delivery from point of sale all the way through delivery.
    • Organize delivery files for commissioning.
    • Ensure the used or new vehicle is ready for delivery…
    • Job Type: Full-time, Permanent.
    • Job Requirement(s): Bilingual; Travel across Canada and USA approx.
    • Internal Job Title: DTO Bilingual Trainer – Sales.
    • In this role, you will be the main point of contact for our vehicle deliveries, ensuring smooth communication and quality service.
    • Ensures that success criteria for self, staff and programs are set, reviewed, and surpassed regularly to provide excellent service delivery.
    • Assisting customers through the full vehicle purchase and delivery process.
    • This role is designed for individuals who are confident in both vehicle acquisition…
    • Unload requested products at delivery site.
    • Prior to beginning each day’s route, ensure that truck/vehicle is properly loaded with all products required to…
    • Coordinate vehicle deliveries and ensure a seamless handover experience.
    • Schedule: This is a full-time, permanent role of 40 hours per week.
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Job Post Details

IT Support Specialist – Deployment & Helpdesk (Level 2) - job post

Integrated Digital Solutions
647 Wilton Grove Road, London, ON N6N 1N7
$50,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

647 Wilton Grove Road, London, ON N6N 1N7

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress

Full job description

IT Support Specialist – Deployment & Helpdesk (Level 2)

IDS | Beyond Technology — London, Ontario (N0L 1R0)

Full-time | Monday–Friday, 9:00 AM – 5:00 PM

Salary: $50,000.00 –$60,000.00 per year

Looking for a career, not just a ticket queue?

IDS | Beyond Technology is a small, tight-knit Managed Service Provider (MSP) delivering IT solutions, security, telecom, and digital content to clients across the region. We're hiring an IT Support Specialist to own device deployment and lifecycle work — imaging, prep, and onboarding/offboarding — alongside Level 2 helpdesk support, with real input into how we run things, not just execution.

What You'll Do

  • Device Deployment & Lifecycle: Image, configure, and prep computers for new deployments; handle end-to-end user onboarding and offboarding (accounts, hardware, access, and data handoff).
  • Level 2 Helpdesk Support: Resolve escalated tickets from Level 1 for desktops, printers, and peripherals across Windows 7/10/11, on-site, remote, and by phone.
  • Security Tooling: Apply and monitor RMM and EDR/AV agents as part of standard deployment and support workflows, and support patch management across client environments.
  • Microsoft 365 & Accounts: Manage user accounts and licensing through the Microsoft 365 Admin Console as part of onboarding/offboarding.
  • Client Communication: Explain technical steps and timelines clearly to non-technical clients during deployments and support calls.
  • Documentation: Keep deployment checklists, onboarding/offboarding records, and knowledge base articles up to date.

Bonus exposure: Windows Server, networking (routers/switches/firewalls), VoIP/PBX systems, security camera/NVR systems, and macOS environments.

What You Bring

  • 2+ years in an IT support/service role, with hands-on troubleshooting of Windows 7/10/11 and Microsoft 365 Admin Console
  • Experience working at a Managed Service Provider (MSP), with an understanding of ticket-based, multi-client support environments
  • Experience with device imaging/deployment and user onboarding or offboarding processes
  • Exposure to EDR/AV and RMM tools (deploying/monitoring, not necessarily architecting)
  • Strong written and verbal communication; comfortable explaining technical issues to non-technical people
  • Valid driver's license and reliable vehicle for client site visits
  • Comfortable lifting IT equipment and using ladders during installs (if needed)

Nice to have: Windows Server/Exchange administration, Fortinet firewall config, VMware/Hyper-V, prior MSP experience, Security+/Network+/Microsoft/Fortinet certifications.

Why IDS | Beyond Technology

  • Mileage reimbursement
  • Extended health, dental, and vision care
  • Life and disability insurance
  • Paid time off
  • On-site parking, casual dress
  • A small team where your work is visible and your voice matters

Ready to apply?

Send us your resume — we'd love to hear from candidates who bring even 70% of this list and genuinely enjoy the fast pace of working in a Managed Service Provider (MSP) environment.

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • London, ON N6N 1N7: reliably commute or plan to relocate before starting work (required)

Experience:

  • WORKING FOR A MANAGED SERVICE PROVIDER: 1 year (required)
  • IT support: 2 years (required)
  • Computer hardware: 1 year (required)
  • Computer repair: 1 year (required)

Language:

  • English (required)

Location:

  • London, ON N6N 1N7 (required)

Willingness to travel:

  • 50% (required)

Work Location: In person

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