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    • FleetOptics is seeking an Independent Contractor to provide dispatch coordination services in support of our last-mile delivery operations.
    • Trouble shoots systems issues, which affect timely delivery and/or receiving of product.
    • Manage cleaning and maintenance services (lighting & washrooms) for the…
    • We offer flexible part time schedules that fit your needs.
    • Use your safety and security orientation to ensure a safe environment for yourself, clients and…
    • Work with vendors to attain, On Time delivery dates, and adjust vendor processes to meet the needs of your customers.
    • Continued upgrade of product knowledge.
    • Proven experience in delivery, or a similar role (furniture delivery experience is a plus).
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    • Exceptional communication and customer service skills.
    • Order desk and customer service experience; experience in HVAC would be an asset.
    • Oversee loading and unloading of goods from various types of delivery vehicles.
    • Collaborate with warehouse colleagues to ensure service levels of the broader…
    • Provide visibility of demand and supply risks, recommending mitigation plans to maintain service levels and operational efficiency.
    • Will ensure that service delivery jobs are properly documented for customer service and invoicing purposes.
    • Competent with utilizing mobile apps for documenting…
    • Provide professional and courteous service when interacting with clients during deliveries.
    • Previous experience in delivery driving and/or warehouse work…
    • Work collaboratively with our service and sales teams.
    • Communicate clearly with customers and provide excellent service.
    • Valid driver’s license (required).
    • $10,000 Sign-On Bonus for Qualified Drillers.
    • Earn from $40/hr, with higher earning potential based on your experience, plus meter bonus incentives.*.
    • Exceptional sales and customer service skills.
    • Assist with pickup or delivery of equipment as required.
    • Attend industry trade shows, conferences, and events to…
    • Collaborate with the service and parts teams to ensure timely and efficient service delivery.
    • Maintain detailed service records and communicate clearly with…
    • Provide a high level of customer service.
    • Providing proof of delivery photos to the shipping coordinator.
    • Helping in preplan loading of truck to allow efficient…
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Independent Contractor – AM/PM Operations Lead (Dispatch Services)
FleetOptics Inc
·
3.0
Calgary, AB
$28.85–$31.25 an hour
Contract
Apply now

Job details

$28.85–$31.25 an hour
Contract
Weekends as needed
Calgary, AB

Full job description

Independent Contractor – AM/PM Operations Lead (Dispatch Services)

Overview

FleetOptics is seeking an Independent Contractor to provide dispatch coordination services in support of our last-mile delivery operations. This role serves as the primary operational contact for a group of independent Delivery Vendors, helping coordinate daily dispatch activities and support on-time service delivery.

Scope of Services

The contractor will provide services including:

  • Coordinate daily dispatch activities for independent Delivery Vendors.
  • Support Delivery Vendors by resolving operational issues and maintaining service levels.
  • Promote safe operating practices and adherence to operational procedures.
  • AM Dispatch: Verify driver credentials, assign and monitor routes, and coordinate rescue plans.
  • PM Dispatch: Create Vendor routes, monitor quality metrics, and support route efficiencies.
  • Coordinate route adjustments based on operational requirements.
  • Prepare operational reports as required.
  • Assist with pickups, delivery escalations, parcel investigations, and quality-related activities.

Desired Experience & Qualifications

  • Minimum two (2) years of experience in dispatch, transportation, logistics, or operations.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office, particularly Excel.
  • Ability to quickly learn proprietary software.
  • Experience with route planning and scheduling is an asset.
  • Ability to make effective decisions in a fast-paced environment.

Availability

Services may be required during AM or PM operations, including weekdays and weekends, based on operational requirements.

Pay: $28.85-$31.25 per hour

Work Location: In person

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