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    • Relevant Experience: Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred.
    • What You Bring to UniFirst.
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    • Previous sales experience with a consumer-packaged goods or retail organization preferred.
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    • Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as…
    • 5+ years previous sales experience preferred.
    • Additionally, there are sales goals, contests and top performer incentives.
    • High School diploma or equivalent.
    • 1-2 Years Sales or direct Kitchen & Bath sales.
    • Adheres to the FLOFORM In Home Process for sales as per training.
    • Ability to solve problems as they arise.
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    • Using sales tools provided to identify opportunities & gaps and determine action plan to drive sales, improve distribution, recognize underperforming categories…
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    • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
    • €¢ Time Management, Route Efficiency & Safety Awareness:…
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    • Achieving foodservice sales volume, revenue, and profitability goals for the assigned territory by providing superior customer service.
    • The outside sales position is responsible for growing sales by taking hot leads and scheduling onsite consultations to book local, long distance and…
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    • Collaborate with the sales team to achieve individual and team sales targets.
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    • Relevant Experience: Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred.
    • What You Bring to UniFirst.
    • Experience in sales (door-to-door, retail, or field sales an asset).
    • Meet and exceed monthly sales goals.
    • Provide excellent customer service through the sales…
    • Using sales tools provided to identify opportunities & gaps and determine action plan to drive sales, improve distribution, recognize underperforming categories…
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Career Resources:

Route Service Supervisor - UniFirst Canada
Toronto, ON M8Z 4E5
Full-time

Job details

Pay information not provided
Tuition reimbursement, Paid time off, Life insurance, Profit sharing, RRSP match
Full-time
No weekends, Day shift
Toronto, ON M8Z 4E5

Full job description

Description:

At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations. This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization.

What Your Role Entails:

• Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
• Respond to customer service requests in a timely and professional manner
• Negotiate customer contract renewals
• Build and maintain strong relationships with customers and team members
• Collaborate closely with leadership and management to deliver best-in-class customer service and product programs
• Support the training and development of a team of Route Service Representatives


Qualifications:

What You Bring to UniFirst

  • Driver’s License & Safe Driving Record: Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
  • Educational Requirements: High school diploma or CAEC is required.
  • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
  • Results-Driven Leadership Mindset: A hands-on, relationship-focused supervisor who isn’t afraid to roll up their sleeves to support the team and, most importantly, the customer.
  • Team Development & Coaching: Enjoys working closely with a team of Route Service Representatives, providing guidance, support, and mentorship as they grow in their roles.
  • Relevant Experience: Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred.
  • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
  • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

  • Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
  • Training & Development: Formal training through our SCP program to set you up for success.
  • Career Development: Continuous training and growth opportunities
  • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
  • Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends
  • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Join UniFirst for a Rewarding Career

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!

About UniFirst

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.

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