Delivery Analyst jobs

About the Opportunity

Trillys Systems is assembling experienced professionals for a multi‑year Government of Canada initiative focused on IT project delivery, change management, business analysis, technical writing, and IT security risk management.

This multi‑stream engagement is critical to enabling a scalable, secure, and business‑aligned technology environment. If you have experience supporting enterprise IT programs, leading organizational change, documenting complex systems, or managing IM/IT projects, this opportunity is an excellent fit.

• Location: Ottawa, ON (On‑site)
• Contract Duration: Multi‑year (up to 5 years)
• Clearance: Eligibility to obtain Canadian Security Clearance
• Experience Level: Senior or Intermediate

Available Streams

Stream 1 — Technical Writer

What You’ll Do

• Develop, write, edit, and manage documentation (policies, SOPs, manuals, job aids, training materials)
• Produce documentation using Microsoft Office (Word, Excel, Visio, PowerPoint) and corporate wiki tools (SharePoint, Confluence)
• Review and improve documentation formats and layouts
• Validate documentation for clarity, brevity, and relevance
• Collaborate with SMEs to gather and verify requirements
• Conduct client meetings to collect information
• Manage document lifecycle and version control

You’re a Fit If You Have

Senior Level

• Degree/diploma or 10+ years progressive IT experience
• 10+ years understanding IT infrastructure terminology (LAN/WAN, servers, telephony)
• 10+ years producing Word, Excel, and Visio Pro documents
• 10+ years producing and reviewing technical documents
• 10+ years creating online help systems or training packages
• 10+ years understanding software development practices and lifecycle
• 10+ years knowledge of ITSG‑33 or equivalent standards

Intermediate Level

• Degree/diploma or 5+ years progressive IT experience
• 5+ years understanding IT infrastructure terminology
• 5+ years producing Word, Excel, and Visio Pro documents
• 5+ years producing and reviewing technical documents
• 5+ years creating online help systems or training packages
• 5+ years understanding software development practices
• 5+ years knowledge of ITSG‑33 or equivalent standards

Stream 2 — Change Management Specialist

What You’ll Do

• Identify resistance to change and develop mitigation strategies
• Create change management plans for major initiatives
• Develop detailed work plans for change implementation
• Establish metrics for adoption, utilization, and proficiency
• Conduct change impact assessments
• Identify deviations from change standards and recommend corrective actions
• Collaborate with HR, training, and communications teams
• Develop change management and communications strategies
• Deliver training, demonstrations, and knowledge transfer
• Maintain project artifacts per departmental and TB policy

You’re a Fit If You Have

Senior Level

• Degree/diploma or 10+ years progressive IT experience
• Internationally recognized change management accreditation
• 10+ years developing transition plans
• 10+ years identifying resistance to change
• 10+ years developing counter‑resistance strategies
• 10+ years conducting change impact assessments
• 10+ years creating change management plans
• 10+ years developing change management and communications strategies
• 10+ years documenting processes and roles
• 10+ years establishing stakeholder and communications plans
• 10+ years developing change management tools and delivering training

Stream 3 — Project Managers

Roles Available

• Project Executive (Senior ×2)
• Project Manager (Senior ×6)
• Project Scheduler Specialist (Senior ×1)
• PM Release Management Specialist (Senior ×1)
• Agile Coach / Scrum Master (Senior ×1)
• Human‑Centred Design Specialist (Senior ×1)

What You’ll Do

• Develop PMO charter, support structures, and implementation plan
• Define and document project management artifacts (charters, plans, stakeholder plans)
• Implement and monitor PMO operations
• Coach and mentor PMO staff in PMI processes and departmental methodologies
• Develop results‑based management frameworks and KPIs
• Support strategic and business planning
• Develop control, reporting, and change control processes
• Develop risk and issue management processes
• Establish quality control processes
• Monitor project performance
• Provide knowledge transfer and training
• Maintain project artifacts per TB and departmental policy

You’re a Fit If You Have

Senior Level

• Degree/diploma in PM, Commerce, CS, Engineering, IM/IT, MBA, or 10+ years progressive IT experience
• PMP certification
• 10+ years as Senior PM or Project Executive
• 10+ years developing project artifacts (charters, plans, schedules, dashboards)
• 10+ years advising senior management
• 10+ years leading risk management for IM/IT projects
• 10+ years establishing stakeholder and communications plans
• 10+ years developing change management tools and training

Stream 4 — Business Analyst

What You’ll Do

• Assess current business processes and performance
• Review and update documentation (roadmaps, business plans, process maps, presentations)
• Identify opportunities for improvement and streamlining
• Conduct surveys and analyze results
• Capture tactical and strategic business goals
• Conduct interviews, workshops, and design thinking sessions
• Draft KPIs
• Provide analysis, recommendations, and presentations
• Improve strategic, core, and support processes

You’re a Fit If You Have

Senior Level

• Degree/diploma or 10+ years progressive IT experience
• 10+ years as Senior Business Analyst/Consultant
• 10+ years leading organizational reviews and redesigns
• 10+ years developing strategic plans and roadmaps
• 10+ years developing innovative solutions and best practices
• 10+ years preparing executive‑level presentations

Stream 5 — Business Process Re‑Engineering Analyst

What You’ll Do

• Review existing business processes and identify streamlining opportunities
• Recommend future‑state processes
• Work with project, business, and IT leads
• Provide expert advice on requirements, data flows, and process design
• Deliver training and knowledge transfer
• Maintain project artifacts per departmental and TB policy
• Develop process improvement metrics

You’re a Fit If You Have

Senior Level

• Degree/diploma or 10+ years progressive IT experience
• BPM, CBAP, PMI‑PBA, or CCBA certification
• 10+ years providing BPR advice to senior management
• Experience using iGrafx, Visio, or equivalent tools

Stream 6 — IT Security Risk Management

Roles Available

• IT Security Risk Assessment Specialist
• Senior Security Advisor

What You’ll Do

• Perform IT security risk analysis and assessments using ITSG policies
• Provide IT security guidance, governance, and risk management support

You’re a Fit If You Have

Senior Level

• Degree/diploma or 10+ years progressive IT security/cybersecurity experience
• One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
• 5+ years applying ITSG policies in GoC
• 5+ years providing IT security risk management advice (cloud and on‑prem)

Intermediate Level

• Degree/diploma or 7+ years progressive IT security/cybersecurity experience
• One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
• 3+ years applying ITSG policies in GoC
• 3+ years providing IT security risk management advice (cloud and on‑prem)

Why Join This Engagement

• Work on high‑impact modernization and transformation initiatives
• Opportunities across multiple IT project delivery specializations
• Long‑term stability
• Collaborative, multidisciplinary teams
• Ability to influence enterprise‑wide processes, governance, and delivery frameworks

WEB: https://trillys.com/home/category/careers/

Job Types: Full-time, Fixed term contract

Pay: $600.00-$1,200.00 per day

Education:

• DCS / DEC (preferred)

Experience:

• Microsoft Office: 5 years (preferred)
• IT project management: 5 years (preferred)
• Cybersecurity: 5 years (preferred)

Licence/Certification:

• CISSP-ISSAP (preferred)
• CISM (preferred)
• CRISC (preferred)
• CCSP (preferred)
• CEH (preferred)

Location:

• Ottawa, ON K1G 4G5 (required)

Work Location: In person