Decision Support jobs in Calgary, AB

Community Outreach Worker

Collaborative Outreach Preventing Exploitation Program (COPE)

Full Time – Permanent

McMan Calgary

Internal/External

Meaningful work. Lasting impact.

At McMan Calgary & Area, connection is at the centre of everything we do. Each year, we support more than 5,000 children, youth, adults and families facing complex challenges, including mental health concerns, addiction, homelessness, poverty and disability. We believe every person has deep and lasting worth, and we see people for who they are, not for what they're facing.

Our work supports people to rebuild and strengthen connections to self, peers, family, community, culture and the land. Belonging, identity and wellbeing grow through relationships because people need people. Professional support is there for a season or a reason, not a lifetime. We create the conditions; people build the lives they want for themselves.

The Role

If you are passionate about supporting youth and strengthening families, we'd like to talk to you about an exciting opportunity to join our COPE team. In the role of Community Outreach Worker, you will engage directly with youth who are impacted by involved in sexual exploitation, focusing on prevention, education, and case management support for youth and their families. Working alongside partnering agencies, you will contribute to a collaborative, client-centered that strengthens safety, connection, and wellbeing.

Key Responsibilities

• Facilitating Inter-Agency Collaboration: Delivering individualized case management based on the unique needs and goals of each youth alongside partner agencies.
• Coordinating Safety & Crisis Planning: Facilitating safety planning meetings and developing proactive prevention plans for youth and their families.
• Providing Outreach & Community Support: Delivering direct support to a diverse group of youth and connecting them to relevant services, community resources, and cultural supports.
• Supporting Cultural & Natural Connections: Supporting youth in building and maintaining safe, meaningful connections to culture, community, Elders, and natural supports.
• Developing Education & Awareness Sessions: Identifying, creating, and facilitating education and awareness sessions on sexual exploitation prevention for youth and community partners.
• Maintaining Reporting & Documentation: Keeping accurate, up-to-date reporting, assessments, and file documentation in accordance with program standards.
• Upholding Core Values & Service Standards: Ensuring all daily work, decisions, and interactions reflect McMan’s five core values—Commitment, Trust, Empathy, Respect, and Genuineness—and align with our service delivery framework.

Ideal Candidate

• Diploma or Degree in Human Services or related discipline
• Knowledge and experience working with high-risk youth populations, preferably in the areas of sexual exploitation and human trafficking
• Experience working alongside youth and families facing complex challenges
• Demonstrated ability to work within social service systems and navigate community resources
• Working knowledge of the Child, Youth and Family Enhancement Act and Protection of Sexually Exploited Children Act (PSECA)
• Experience facilitating group education and community awareness sessions
• Ability to work a flexible schedule including some evenings, occasional weekends, and on-call rotations

Role Requirements (required prior to start)

• Police Information Check including Vulnerable Sector Check (dated within 6 months)
• Child Intervention Record Check (dated within 6 months)
• Standard First Aid Certification (dated within 3 years)
• ASIST Applied Suicide Intervention Skills Training certification
• Valid Driver’s license and $2M in third party liability insurance coverage
• Driver’s Abstract (dated within 6 months)

Employee Benefits and Workplace Culture

McMan provides a robust blend of employee benefits, personal days, learning & development, and the opportunity to contribute to the community at large. Full- and part-time staff, will have access to a benefit plan that includes Income Protection, Health, Dental, Paramedical Services with above industry access to counselling benefits, Vision, Prescription Drug Coverage, an Employee & Family Assistance Program, and a Wellness Spending Account. A 100% employer contribution pension plan is also provided after 6 months of employment for permanent staff. With paid vacation, a flexible schedule, and personal days, the organization encourages and supports work life balance.

Equity, Diversity & Reconciliation

At McMan, connection is at the heart of everything we do. We are committed to equity, diversity, and inclusion because we know that diverse perspectives enrich our work and deepen our connection to the communities we serve. We welcome applications from people of all backgrounds and identities. As part of our active reconciliation journey, Indigenous protocols, Elder guidance, and cultural learning are central to our daily work. We honour Indigenous lived experience, community connection, and cultural knowledge as vital expertise, and we invite Indigenous applicants to share their journey with us in ways that feel meaningful to them.

Next Steps

The work we do matters. If our mission resonates with you and you’re looking to make a difference, send us a cover letter and resume telling us why McMan, and what you'd bring to the role. If you would like to share your experience in a way that differs from a traditional resume or cover letter, please reach out to people@mcmancalgary.ca.

Salary Range: $54,193.00 - $60,215.00 per year

Closing Date: October 9, 2026

Submit To: https://mcmancalgary.applytojobs.ca/collaborative outreach preventing exploitation program/51272

Thank you for your interest in McMan. We read every application, and we'll reach out directly to the people we invite to interview.

Note - the successful candidate will be required to provide satisfactory work references, current (dated within 6 months) Police/Vulnerable Sector background checks, Intervention Record Check (IRC) and CPR/First Aid (all must be completed prior to start date), valid Drivers' License, current Drivers' Abstract and proof of $2M third party liability insurance.

The collection, use, and retention of personal information will be in accordance with McMan privacy policies and practices. By submitting your resume and personal data to McMan and participating in a personal interview, you acknowledge and consent to collecting, using, and disclosing your personal information by McMan to determine your suitability for employment opportunities.