Decision Support Specialist jobs in Ontario

Reporting to the Manager, Operations Decision Support, the incumbent will contribute to the team through thoughtful analysis and reporting experience to ensure the success of departmental projects, goals and objectives. This analyst will support Chartwell’s operational business decision making team by providing accurate and timely reporting and analysis support related to Chartwell’s Canadian retirement communities. In addition, this role will assist in the development and subsequent monitoring of operational performance metrics.

• Key member of Strategic Planning & Decision Support team contributing to the overall support of our Asset Management, Operations, Finance, Marketing and Sales as it relates to our capital investment.
• Support the overall business plan of the Strategic Planning & Decision Support team by understanding and being able to execute on the deliverables of other Analyst roles.
• Collaborate and communicate effectively with all areas and levels within the organization to ensure data is gathered efficiently and effectively.
• Weekly, monthly, quarterly internal operational financial reporting using various tools (Excel, Word, Power B.I., OneStream, Quick view, Smartview).
• Working with Business partners and the Strategic Planning & Decision Support team in the preparation of the NOI and Capital investment budget, forecast and spend.
• Working with the Strategic Planning & Decision Support team, contribute to the development and improvement and/or automation of:
  • monthly and/or quarterly forecast process and the annual budget process
  • capital investment reporting
  • consolidated internal financial reporting
  • key performance indicator reporting
• Support, analyze and monitor monthly property NOI and capital investment results
• Participate in, and support the annual operational property NOI & Capital budget process.
• Organize & attend meetings related to our NOI and capital investment budget process, prepare relevant materials in advance.
• Compose memos and other communications related to NOI and capital investment processes.
• Assist budget working group activities to develop agreed upon timelines and ensure milestones are achieved.
• Review and analyze budgets for completeness and reasonability, explaining material variances, and
• Preparation of review material presented to senior management and / or owners.
• Prepare and analyze NOI and capital investment projections and monthly reporting.
• Assist with the preparation of NOI and capital investment reporting for joint venture partners.
• Capital investment data consolidation and validation.
• Tracking of process improvements, and documentation of processes.
• Collaborate with external partners to assist with data collection and reporting when necessary.
• Provide support to the Information Services team for PowerBI, OneStream, Hyperion applications and projects, as required.
• Prepare financial and business related analyses and research as assigned.
• Adhere to corporate reporting policies, guidelines and timetables.
• Prepare ad hoc and what-if analysis as required and other duties and analysis as required.

Experience & Education :

• Post-secondary education with preference to CFA, CMA, CGA, CA designations.
• 5+ years of experience in financial reporting, financial planning, budgeting, forecasting or analysis capacity, including financial analysis modeling experience.
• Bilingual (French/English) applicants required.
• Experience in seniors housing, healthcare or hospitality sector preferred.
• Experience with OneStream Consolidations, Planning and Quickview are preferred
• Experience with Oracle Hyperion\Planning and Smartview are preferred.
• Knowledge of operational and/or financial accounting an asset
• Strong proficiency in excel is required.

Skills & Abilities:

• Contributes to building a positive team dynamic, and to support efforts to succeed.
• Ability to manage and validate large amounts of data, and translate this data into relevant business information.
• Proven analytical skills with a natural interest toward analytical activities and investigation.
• Aptitude toward systems and process improvements and re-engineering.
• Process improvement and/or automation experience in the planning and analysis area is an asset.
• Excellent interpersonal communications and the ability to present ideas in a user friendly format.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks; seeks help when needed.
• Ability to effectively transfer knowledge.
• Ability to effectively prioritize and execute tasks; seeks help when needed
• Ability to absorb and retain information quickly and to multi-task in a dynamic and fast-paced environment.
• Easily adapts to changes, delays, or unexpected events in the work environment.
• Ability to balance team and individual responsibilities.
• Demonstrates Chartwell’s values of RESPECT.
• Flexibility in work hours will be required during peak periods, which may be somewhat unpredictable due to the nature of the team’s role

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.