Dealermine Crm jobs

Are you an organizational superstar with a knack for customer service and a passion for all things automotive? Look no further, because Lakewood Chevrolet is on the hunt for an Front Desk Service BDC and Cashier to join our dynamic team!

About Us:

Lakewood Chevrolet is not just your average car dealership. We're a thriving hub of automotive excellence, where innovation meets exceptional customer service. With a wide range of vehicles, cutting-edge technology, and a team of dedicated professionals, we're committed to delivering an unparalleled experience to our valued customers.

Job Overview:

As our BDC and Front Desk Cashier, you'll be the driving force behind our customer's first impression of Lakewood Chevrolet. Your mission, should you choose to accept it, will be to schedule and coordinate appointments for our bustling service department. You'll work closely with our service advisors and technicians to ensure smooth and efficient operations, while providing outstanding service to our customers.

Responsibilities:

• Greet customers with a warm and friendly manner over the phone.
• Schedule appointments for vehicle repairs, maintenance, and other services using Dealermine CRM.
• Communicate with customers to confirm appointments, provide necessary information, and address any questions or concerns.
• Collaborate closely with our service advisors and technicians to ensure a seamless workflow.
• Maintain accurate and detailed records of appointments, customer information, and service history.
• Assist with general administrative tasks, including data entry and filing.
• Greet customers in person
• Take service customer payment in person and by phone.

Requirements:

• A customer-centric mindset with a genuine passion for delivering exceptional service.
• Exceptional interpersonal and communication skills to interact with customers and team members.
• Strong organizational abilities and attention to detail to manage multiple appointments effectively.
• Familiarity with automotive terminology and basic vehicle maintenance concepts is a plus.
• Proficiency in using computer software and scheduling systems.
• Prior experience in a customer service or administrative role is preferred but not required. We value enthusiasm and a willingness to learn!

At Lakewood Chevrolet, we believe in nurturing our employees' growth and happiness. As a valued member of our team, you can expect:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and vision coverage.
• Ongoing training and development opportunities to enhance your skills and knowledge.
• A fun and supportive work environment
• Employee discounts on vehicle purchases, services, and parts.

How to Apply:

Are you ready to rev up your career and join Lakewood Chevrolet? Send us your resume along with a brief cover letter telling us why you're the perfect fit for the role. Don't forget to include any interesting tidbits about your love for cars or customer service! We can't wait to hear from you!

Note: Only selected candidates will be contacted for an interview. All applications will be handled with strict confidentiality.

Lakewood Chevrolet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person