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    • Maintain accurate records through data entry, ensuring all service transactions are accurately documented in our systems.
    • This position will be fully in-office.
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    • Career Growth: Opportunities for professional development, career advancement, and training within aviation operations.
    • Previous data entry, administrative, or office experience preferred.
    • Enter and update data accurately into company systems.
    • Data entry: 1 year (preferred).
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    • High levels of accuracy with regards to typing, data entry and transfer, and order entry.
    • Schedule: *8:00 AM – 4:30 PM, Monday through Friday.
    • Research daily bid opportunities from assigned websites, autodownload and hard copy sources and post it accurately and timely on the Biddingo.com system.
    • They are competent in answering phones, greeting customers, ordering supplies, data entry, maintaining vendor accounts and files, PO matching, payment…
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    • The candidate will need to be excellent with data entry skills and knowledgeable with the custom border process.
    • Large volume of accurate Data entry required.
    • Assist with administrative tasks including filing, data entry, and correspondence.
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    • Perform data entry and maintain accurate filing systems.
    • Ability to perform data entry accurately and maintain meticulous filing systems.
    • Daily duties and responsibilities will include greeting and checking in patients upon arrival, downloading and inputting data, cleaning equipment and inventory…
    • 2 years or more of data entry/office admin experience.
    • Detail oriented and works with a high degree of accuracy.
    • Communicating with vendors on daily basis.
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Job Post Details

Customer Service Representative/Dispatcher - job post

Wagg's Petroleum Equipment Ltd.
North Bay, ON
$23–$26 an hour - Permanent, Full-time

Job details

Pay

  • $23–$26 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

North Bay, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • RRSP match
  • Extended health care
  • On-site parking

Full job description

Wagg’s Petroleum Equipment Ltd. is Northern Ontario’s largest petroleum equipment provider and has been in business for over 60 years. It is also a full-service provider from concept to construction to maintenance of retail and industrial fuel facilities. Wagg’s team is highly specialized and knowledgeable in petroleum parts and equipment and particularly in operating in the unique environment of Northern Ontario.

We have an opportunity for a Customer Service Representative/Dispatcher who will report to the Service Manager, and work closely with our Service Team. We are looking for someone who has experience in a similar role, who has strong organizational and problem-solving skills with a keen eye for detail that can prioritize their own workload while keeping the bigger picture in mind. This position will be fully in-office.

Responsibilities & Accountabilities:

  • Interact with customers via various communication methods
  • Maintain accurate records through data entry, ensuring all service transactions are accurately documented in our systems
  • Receive, prioritize and coordinate service in accordance with established standards
  • Dispatch service technicians and track service calls to completion
  • Resolve service issues if related to dispatch and respond immediately to resolve technician or customer concerns
  • Ensure that various administration duties within the department such as filing and data entry are completed timely and accurately
  • Liaise with the departmental teams and office groups as necessary
  • Process invoices and submit invoices on customers website/portal

Qualifications

  • Superior communications skills, both written and oral
  • Attention to detail
  • Proficient in Microsoft Office
  • Experience with a work order / ERP system would be an asset
  • Excellent interpersonal skills to collaborate with colleagues and build positive relationships with cross-functional areas
  • Highly organized with a high level of accuracy, thoroughness and attention to detail
  • Ability to take initiative and a proactive approach to take tasks to completion
  • Highly motivated & energetic with a positive attitude
  • Proven ability to prioritize, multi-task and think ahead
  • Ability to handle shifting priorities in an extremely busy environment

Job Types: Full-time, Permanent

Pay: $23.00-$26.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Location:

  • North Bay, ON (required)

Work Location: In person

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