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Customer Support jobs in Dundas, ON

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    • Excellent phone etiquette and customer service skills.
    • Provide excellent customer service to clients and visitors at all times.
    • Maintain accurate customer records in our CRM.
    • Comfortable speaking with customers over the phone and handling objections.
    • Meet and exceed monthly sales goals.
    • Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer’s unique needs, and identifying how…
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    • Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured…
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    • Respond to customer inquiries promptly and ensure customers receive timely updates when additional follow-up is required.
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    • Respond to customer inquiries promptly and ensure customers receive timely updates when additional follow-up is required.
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    • Respond to customer inquiries promptly and ensure customers receive timely updates when additional follow-up is required.
    • Collecting basic customer information for follow-up by our expert team.
    • Valuable experience in customer relations, communication, and teamwork.
    • Maintain and organize customer files.
    • Strong organizational and customer service skills.
    • Assist all customers (in person, over the phone, and via email),…
    • Research potential customers and identify key decision-makers.
    • Maintain accurate records of customer interactions and sales activities.
    • Full-Time | In-Person*.
    • The successful candidate will be responsible for providing exceptional service to customers visiting our busy New and Used Car Department.
    • Create personalized customer experiences by helping people find the right products for their needs.
    • Connect directly with customers by visiting homeowners in…
    • Previous experience in equipment rental, logistics, or customer service is preferred.
    • Work collaboratively with sales and service teams to meet customer needs…
    • Collaborating cross-functionally with Product, CX, and leadership to solve real customer problems.
    • You will collaborate closely with Product and key…
    • Complete all Call-backs as agreed to with customers.
    • Maintain notes of calls, activities and update our proprietary customer database.
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Job Post Details

Receptionist/Executive Assistant - job post

Claybar Contracting Inc.
424 MacNab St, Dundas, ON L9H 2L3
$25–$30 an hour - Permanent, Full-time

Job details

Pay

  • $25–$30 an hour

Job type

  • Permanent
  • Full-time

Location

424 MacNab St, Dundas, ON L9H 2L3

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Company pension
  • Casual dress
  • Extended health care

Full job description

CLAYBAR CONTRACTING INC. is a leading Construction and Contracting company in the petroleum and general contracting industry. We are looking for a qualified candidate to assist the daily activities of the office team and working along with the executive management of the company.

Job Overview

We are seeking a highly organized and professional Receptionist/Executive Assistant to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting executive functions. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with various office software. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.

Duties

  • Greet visitors and manage front desk operations with professionalism and courtesy
  • Answer multi-line phone systems, screen calls, and direct inquiries appropriately
  • Schedule appointments and manage calendars using Microsoft Outlook Calendar and Microsoft Teams
  • Perform data entry, electronic filing, and maintain organized records for easy retrieval and review
  • Assist with bookkeeping tasks utilizing Jonas Premier and Office experience
  • Prepare correspondence, proofread documents, and ensure accuracy in all communications
  • Manage incoming and outgoing mail, including digital signatures
  • Support administrative tasks such as typing reports, organizing files, and maintaining office/kitchen/lavatory supplies
  • Provide excellent customer service to clients and visitors at all times
  • Coordinate meetings and assist with event planning as needed

Qualifications

  • Proven clerical or administrative experience in an office setting
  • Strong organizational skills with the ability to manage multiple tasks efficiently
  • Excellent phone etiquette and customer service skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) especially Microsoft Teams.
  • Experience with Jonas Premier and basic bookkeeping is a plus
  • Ability to handle data entry accurately with high attention to detail
  • Familiarity with multi-line phone systems and office equipment
  • Capable of proofreading documents for clarity and correctness
  • Strong typing skills for efficient document preparation
  • Office experience that demonstrates reliability and professionalism
  • Ability to work independently while supporting team objectives

Pay: $25.00-$30.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

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