Customer Support jobs

Harvey and Company is a successful multi-site dealership representing International Trucks, New Holland (St. John’s), XCMG, Kubota (Corner Brook), and HANGCHA. We have always recognized that people are our greatest asset and create the foundation for our ongoing success – Come and join our team of dedicated professionals!

We are looking for a Sales Professional to join our team in our new location in Gander. If your career goals include making a valuable contribution as a Sales Professional in an exciting and growing company and working with top professionals in the industry, then consider joining our team. We are seeking an enthusiastic, hard-working, customer-oriented individuals who can work in a team environment. The role is a vital member of the team and is responsible to purse and maintain a constant pipeline of existing and potential customers to ensure sales growth and profitability.

Responsibilities:

• Source prospective new customers from existing regions as well as maintain contact with existing customers.
• Passionate in achieving customer service excellence and customer satisfaction.
• Sells new vehicles to maintain expected gross margin.
• Examines and analyzes actions for improvement to best manage time effectively.
• Keeps abreast of changes and updates to the trucking industry - new products, features, accessories, and benefits to the customers.
• Works closely with the service department to acquaint customers with the service team.
• Informs management by completing reports, forwarding information on competitors.
• Accomplishes sales and organization mission by completing related results as needed.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Qualifications & Experience:

• Previous experience in Heavy Commercial Truck Sales, Heavy Equipment or Farm Equipment Sales is preferred.
• Knowledge of heavy-duty trucks/equipment.
• Mechanical understandings, or the willingness to learn.
• Basic computer skills and proficiency with MS Office Suite.
• Valid Class 5 Driver’s License.
• Ability to cold call, build relationships with customers, and provide exceptional service.
• Strong negotiation and listening skills.
• Commitment to ongoing sales training.
• Ability to work independently.
• Strong time management skills; sets and meets priorities and long-term goals.

Salary and Benefits:

Annual base salary coupled with commission-based compensation, where your performance equals rewards, based on a percentage of gross sales. Further compensation and benefits include extended health care and benefits package and an annual paid vacation.

What we offer:

There are additional benefits such as a welcoming and collaborative team atmosphere, management support and ongoing training, as well as opportunities for career development and advancement. Company vehicles and cell phones are also provided for work purposes.

Pay: $50,000.00-$100,000.00 per year

Benefits:

• Dental care
• Designated paid holidays
• Paid time off
• Vision care

Work Location: In person