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Customer Success jobs in Vancouver, BC

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    • Previous SDR/BDR or customer-facing experience.
    • Understand prospects' pain points, qualify against our ICP, and set up Account Executives for success.
    • Encourage client loyalty through consistent communication and excellent customer service.
    • Excellent communication and interpersonal skills with a customer-…
    • Previous exposure to high-value or complex sales cycles where relationship building and persistence are critical to success.
    • Proof of previous sales success.
    • Understand client needs and requirements to assure complete customer satisfaction through all stages of the sales process.
    • Document and maintain core customer success processes and Standard Operating Procedures (SOPs).
    • Experience maintaining customer records and documentation…
    • Total Wellness: Comprehensive health, dental, and vision plans, plus paid sick days and vacation time to recharge and reset.
    • They work closely with a wide range of broker partners to get a holistic picture of each risk and make underwriting decisions that make sense for all parties.
    • Strive for unparalleled customer service.
    • Maintain a lasting return customer relationship.
    • 2 or more years as a customer service associate with sales targets.
    • Retail furniture or high-velocity apparel experience is heavily preferred, with documented success navigating specialized category dynamics, materials economics…
    • Plus, we offer performance bonuses and full benefits (health, dental, life insurance) to reward your success.
    • Leads are distributed fairly and *management truly…
    • Consistently maintain a high level of professionalism and customer service.
    • Strong customer-oriented approach with outstanding communication and interpersonal…
    • We are currently seeking a Territory Manager to support our existing clients, open new accounts and help our retail customers achieve outstanding growth and…
    • Define and maintain long term project metrics (e.g. customer service levels, quality, efficiency, etc.) to measure design success.
    • Our client operates within the insurance and financial services industry, delivering specialized solutions to an international customer base.
    • Visit industrial and commercial sites to understand customer needs and identify opportunities.
    • Helps turn customer problems and concepts into opportunities that…
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Sales Development Representative
Vancouver, BC V5Y 1K6
•
Hybrid work
$55,000–$100,000 a year
Full-time

Job details

$55,000–$100,000 a year
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Casual dress, Company events
Full-time
Hybrid work in 128 West 6th Avenue, Vancouver, BC V5Y 1K6

Full job description

About TelemetryOS

TelemetryOS is the next-generation low-code platform transforming digital screens into intelligent application platforms. Unlike traditional digital signage that just plays slideshows, TelemetryOS enables businesses to build and deploy interactive applications, real-time dashboards, and integrated experiences—all with Git-to-Screen deployment and zero-ops hosting. Built on TelemetryTV's proven infrastructure powering 10s of thousands of screens.

The Role

We're looking for a hungry, curious SDR who treats sales like a game they intend to win. This isn't a "dial 100 numbers and hope for the best" role. You'll use AI tools to research accounts, personalize outreach, and book meetings—but the tools are just tools. What matters is how you think: like a systems builder, a puzzle solver, someone who sees a workflow and immediately thinks "how can I make this 10x better?"You don't need to know every tool on day one. You need to learn fast, ship fast, and iterate. Show us you can get outcomes, and we'll give you more responsibility. That's the deal.

Key Responsibilities

  • Build and optimize your outbound engine: Design AI-powered workflows that automate account research, personalize outreach, and generate pipeline. Treat your sales process like a system you're constantly improving.
  • Execute multi-channel outreach: Email, LinkedIn, phone—whatever works. Use AI to personalize at scale, but bring the human judgment that makes messages land.
  • Qualify and book meetings: Have real conversations. Understand prospects' pain points, qualify against our ICP, and set up Account Executives for success.
  • Experiment relentlessly: Test new approaches, measure what works, kill what doesn't. You're not following a playbook—you're writing one.
  • Hit your numbers: Consistently meet or exceed monthly targets. You like scoreboards. You like winning.

Who You Are

Mindset Over Resume

  • Relentlessly curious - You ask "why does this work?" and "what if we tried this?" You go down rabbit holes and come back with insights.
  • Fast learner - You pick up new tools and workflows in days, not months. Someone shows you Clay or LinkedIn Sales Navigator once, and you're building workflows by end of week.
  • Systems thinker - You see patterns. You don't just do tasks—you build systems that do tasks for you. You automate the boring stuff so you can focus on the interesting stuff.
  • Puzzle solver - You like figuring things out. When something doesn't work, you debug it. When you hit a wall, you find a way around.
  • Competitive - You check the leaderboard. You want to be at the top. Losing bothers you—not in a toxic way, but in a "I'm going to figure out what they're doing better" way.
  • Hungry - You want more responsibility, more ownership, more impact. You're not here to coast. You're here to prove yourself and grow fast.

The Deal

Prove you can ship and get outcomes, and we'll give you more:

  • More complex accounts
  • More strategic projects
  • Path to Account Executive
  • Input on how we build our sales org

We promote from within. This is a launchpad, not a dead end.

Required Qualifications

  • Comfortable using AI tools (ChatGPT, Claude, or similar) for research and writing
  • Strong written and verbal communication—you can write messages that get responses and have conversations that build trust
  • Organized enough to manage a pipeline without things falling through cracks
  • Resilient—you handle rejection and keep going
  • Coachable—you actively seek feedback and apply it
  • Legally authorized to work in Canada

If you've got the mindset and the drive, we'll teach you the rest.

Preferred Qualifications

Nice to have, not need to have:

  • Experience with sales/prospecting tools (Clay, Apollo, LinkedIn Sales Navigator, Outreach, Instantly, etc.)
  • Previous SDR/BDR or customer-facing experience
  • Experience building automations or workflows (any tool)
  • Background in B2B SaaS, technology, or digital signage industries

Tools You'll Learn

We'll train you on our full AI-powered sales stack:

  • Data & enrichment: Clay, Apollo, LinkedIn Sales Navigator
  • Outreach: Instantly, LinkedIn, email
  • AI assistants: Claude Code, ChatGPT
  • CRM: Attio

The specific tools matter less than your ability to learn them quickly and use them creatively.

What We Offer

  • Compensation: $55,000 - $60,000 CAD base + uncapped commission (OTE $70,000 - $100,000)
  • Career path: Clear promotion to Account Executive within 12-24 months based on performance
  • Hybrid work: 3 days/week in Vancouver office
  • Benefits: Health and dental coverage
  • Tools: Full licenses to modern sales stack—we invest in what makes you effective
  • Ownership: Real responsibility from day one, more as you prove yourself
  • Culture: Small team, low ego, high standards

Pay: $55,000.00-$100,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Work Location: Hybrid remote in Vancouver, BC V5Y 1K6

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