Customer Service jobs in Remote
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- SourceKnowledgeRemote
- Previous customer service experience and strong customer service skills.
- Manage inbound communications (email, live chat, and phone) from advertisers and…
- View all SourceKnowledge jobs - Remote jobs - Customer Service Representative jobs in Remote
- Salary Search: Customer Support Agent salaries in Remote
- TranscomRemote
- From $19.50 an hour
- Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness.
- GordianRemote
- $51,300–$85,700 a year
- Requires good interpersonal and customer service skills.
- The target is the direct link between Gordian and its existing and potential customers; therefore, it…
- View all Gordian jobs - Remote jobs - Customer Specialist jobs in Remote
- Salary Search: Customer Support Specialist (Canada) salaries in Remote
- See popular questions & answers about Gordian
Call Centre Agent
Easily applyKumon North America, Inc.Remote- Part-time
- Manage other forms of inquiries by enrolled and non-enrolled families regarding other Kumon initiatives.
- The Agent bridges the gap between the customer and the…
- ForeplayRemote
- Comfortable using AI tools to improve productivity while maintaining a human, personalized customer experience.
- View all Foreplay jobs - Remote jobs
- Salary Search: Customer Support Representative salaries in Remote
Customer Happiness Ambassador
Easily applyCozeyRemote- $50,000 a year
- Previous customer service experience in a contact centre is beneficial but not required.
- Individuals comfortable with innovative technologies, including AI…
- View all Cozey jobs - Remote jobs - Customer Care Specialist jobs in Remote
- Salary Search: Customer Happiness Ambassador salaries in Remote
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- CartersMississauga, ON L5N 2W3
- $17.95 an hour
- 6+ months of customer service experience.
- Demonstrate strong customer service and sales skills to optimize the experience for each customer contact.
- AnswerNetWinnipeg, MB R3H 0R9
- $17 an hour
- Answer inbound customer calls in a professional and courteous manner.
- Whether we are raising funds for a child’s operation, supporting abandoned animals, making…
Administrative Assistant
Easily applyHarbourfront Wealth ManagementRemote- $22–$24 an hour
- Has knowledge of how to use various AI tools such as Zocks, Microsoft Copilot and Chat GPT.
- Preparing monthly/quarterly/annual reports, client correspondence…
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View similar jobs with this employerEastlinkBay Roberts, NL- $18.56 an hour
- Full-time
- Weekends as needed +1
- As a Customer Service Specialist, you'll support customers through inbound calls while balancing exceptional service with sales opportunities.
Customer Support Specialist, Toronto
Easily applyModashToronto, ON- $65,000–$75,000 a year
- You’ll join a tight-knit Support team that takes full ownership of every issue and makes sure every customer feels heard, supported, and genuinely cared for.
- LyftToronto, ON
- $21.92–$27.40 an hour
- Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary.
View similar jobs with this employerTP CanadaEdmonton, AB T5J 0R2- $15.75–$18.25 an hour
- Answer inbound/outbound customer queries.
- Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a…
- Fidelity InvestmentsToronto, ON
- $26.40–$33.80 an hour
- Provide exceptional customer service experience to investment advisors, their support teams and investors in our inbound contact centre.
- Fidelity InvestmentsToronto, ON
- $26.40–$33.80 an hour
- Provide exceptional customer service experience to investment advisors, their support teams and investors in our inbound contact centre.
View similar jobs with this employerNTT LtdCalgary, AB- $19.11–$21.17 an hour
- Identify the customer’s needs through customer contact.
- Validating customer information, and requests.
- Maintaining timely problem resolution and high levels of…
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Customer Support Agent
Job details
Pay information not provided
Full-time
Remote
Full job description
The role of the Customer Support Agent is to provide customer-focused support. The role is at the junior level and includes but is not limited to onboarding new accounts, providing support, managing relationships, and optimizing campaigns. The Customer Support Agent works closely with cross functional teams to ensure that client expectations are met and campaigns are hitting performance targets.
Candidate should be located in Canada.
Remote, Canada
Full-Time
Operations
Responsibilities
1. Manage inbound communications (email, live chat, and phone) from advertisers and publishers related to onboarding, as well as relationship and campaign management
2. Onboard and set up new accounts
3. Monitor, and optimize ad campaigns to ensure performance targets are being met
4. Understand advertiser and publisher needs and provide timely support to inquiries according to SLAs
5. Generate reports for clients when needed
6. Communicate with cross-functional teams to relay pertinent information
Qualifications
Bachelor’s Degree in any discipline
Strong verbal/written communication skills
Microsoft Office and Google Suite experience
Previous customer service experience and strong customer service skills
Strong analytical skills
Previous experience working for online advertising company a plus
Proactive, productive, and entrepreneurial attitude
Previous experience working with ad platforms (including Google Adwords or Analytics , Yahoo and The Trade Desk) a plus
Previous experience working with software systems a plus (including CRM tools such as Salesforce, Outreach, and Zendesk) a plus
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