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Customer Service jobs in New Hamburg, ON

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    • Demonstrated analysis skills to assess customer needs and recommend solutions effectively.
    • Knowledge of phone etiquette and professional conduct during customer…
    • Interested in developing their customer service and sales skills.
    • Valuable experience in customer service, communication, sales, and leadership.
    • Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information…
    • Minimum two (2) years’ experience in sales and customer service;
    • Receiving and processing customer telephone, fax, and email orders in a professional and…
    • Support the opening and ongoing maintenance of RRSPs, RRIFs, TFSAs, RESPs, non-registered accounts, and other investment accounts.
    • A & S license is preferred.
    • 2-4 years customer service experience, with exposure to call center environment an asset.
    • Work capacity according to variable hours.
    • Valid driver’s license and clean driving record.
    • Outstanding communication and customer service skills.
    • ✅ Comprehensive benefits package – Health, dental, RRSP…
    • An All-lines Adjuster’s license in Ontario and Alberta (Level 2 minimum).
    • This recruitment process uses artificial intelligence tools to assist with screening…
    • "Assistify Acquisitions" is a customer acquisition company focused on business-to-business sales and client relationship development.
    • Valid driver's licence and reliable access to a vehicle.
    • Comfortable identifying performance gaps, asking questions and challenging assumptions to understand…
    • Our facility offers clean, secure, climate-controlled storage with convenient features including heated drive-in loading bays, freight elevators, extended…
    • The role will also be responsible for maintaining promotional inventory and supporting the creation and maintenance of technical handouts, feed manuals and…
    • Must have a reliable vehicle.
    • You’ll be responsible for managing existing accounts, identifying new business opportunities, and driving revenue growth through…
    • Post-secondary education in accounting and/or business is required (college diploma/certificate, bachelor’s degree).
    • Strong understanding of internal controls.
    • Minimum de deux (2) années d’expérience en vente et en service à la clientèle ;
    • Saisir les commandes des clients dans le système afin d’assurer l’impression des…
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Job Post Details

Customer Service Representative - job post

Jerry Francis Insurance Agency Ltd
Stratford, ON N5A 3H4
From $20 an hour - Full-time

Job details

Pay

  • From $20 an hour

Job type

  • Full-time

Location

Stratford, ON N5A 3H4

Full job description

Job Overview

We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this role, you will be the frontline ambassador for our company, providing exceptional support to customers through various communication channels. Your enthusiasm and problem-solving skills will help create positive experiences, foster customer loyalty, and drive our success forward. This paid position offers a fantastic opportunity to develop your communication expertise while making a meaningful impact every day.

Responsibilities

  • Engage with customers via phone, email, and live chat to address inquiries, resolve issues, and provide product or service information
  • Utilize strong communication skills to deliver clear, friendly, and professional assistance in both English and Spanish
  • Conduct data entry accurately to record customer interactions, transactions, and feedback in our systems
  • Identify opportunities for upselling additional products or services that meet customer needs while enhancing their experience
  • Demonstrate excellent phone etiquette and active listening to ensure customer satisfaction
  • Analyze customer concerns to identify patterns or areas for process improvement
  • Collaborate with team members and other departments to ensure seamless service delivery and issue resolution

Qualifications

  • Proven experience in customer service or related roles, with a passion for helping others
  • Bilingual proficiency in English and Spanish is highly preferred
  • Strong data entry skills with attention to detail and accuracy
  • Excellent communication skills, both verbal and written, with the ability to adapt messaging for diverse audiences
  • Demonstrated analysis skills to assess customer needs and recommend solutions effectively
  • Experience in sales or upselling techniques is a plus
  • Knowledge of phone etiquette and professional conduct during customer interactions
  • Join us in delivering outstanding service that makes a difference! We value energetic individuals who thrive on building positive relationships and are eager to grow their skills in a supportive environment. This paid role is perfect for those looking to develop their career in customer support while contributing to a vibrant team dedicated to excellence.

Pay: From $20.00 per hour

Work Location: In person

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