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Customer Service jobs in Dundas, ON

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    • Excellent communication and customer service skills.
    • Experience in a dental office is required, along with strong communication and multitasking skills.
  • View similar jobs with this employer
    • Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured…
    • OMVIC certification in addition to a valid driver’s license.
    • Handle internet, phone and live chat inquiries using a variety of tools such as social media,…
    • Maintain a clean, organized, and professional workspace.
    • Strong customer service and communication skills.
    • Create repair orders and communicate service options…
    • Proven experience delivering exceptional customer service.
    • Personal protective equipment required, including 6-inch CSA boots, eyewear, hard hat.
    • Company-sponsored conferences, networking events, and team-building experiences, including business conferences and an annual team trip abroad.
    • Can follow a system without inventing your own local rules.
    • We use AI-based tools to help screen, assess, and/or select applicants as part of our hiring process…
    • Valid Class G driver’s license and reliable transportation.
    • Excellent communication, problem-solving, and customer service skills.
    • You will be responsible for leading strategy discussions, identifying growth opportunities, coordinating execution with internal teams, maintaining strong…
    • Valid G-class driver’s license and clean driving record.
    • Must have OMVIC licence or willingness to obtain license prior to start date.
  • View similar jobs with this employer
    • Customer service: 1 year (required).
    • We offer competitive salary based on experience and skill set.*.
    • Hamilton, ON L9A 3P5: reliably commute or plan to relocate…
    • Support production through assembly, hand finishing, kitting, packaging, inspection, sorting, and other production-related tasks in a fast-paced manufacturing…
    • They are responsible for delivering an exceptional ownership experience by building lasting relationships with our guests, communicating clearly throughout the…
    • Clean background check — security license eligibility required (company covers all licensing costs).
    • Must be at least 18 years of age (provincial security…
    • This role requires flexibility to work between our Hamilton and Burlington locations.
    • Guide patients through testing and explain medical procedures clearly…
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Job Post Details

Fraccaro Dental Group logo

Dental Receptionist/Administrator - job post

Fraccaro Dental Group
3.9 out of 5 stars
Stoney Creek, ON
$25–$30 an hour - Permanent, Full-time

Job details

Pay

  • $25–$30 an hour

Job type

  • Permanent
  • Full-time

Location

Stoney Creek, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • On-site parking

Full job description

Overview

We are looking for a welcoming, organized, and motivated Dental Receptionist / Administrator to join our growing dental practice. This is an excellent opportunity for someone who enjoys creating positive patient experiences and thrives in a fast-paced, team-oriented environment.

The ideal candidate is professional, detail-oriented, and confident in managing schedules, patient communication, insurance coordination, and front desk operations. Experience in a dental office is required, along with strong communication and multitasking skills.

Responsibilities

  • Welcome patients and create a warm, professional first impression
  • Schedule and confirm appointments efficiently using dental software such as Abeldent
  • Answer phones, respond to patient inquiries, and manage daily communication
  • Process insurance claims, payments, and treatment estimates
  • Coordinate patient scheduling, recalls, and follow-up appointments
  • Support the daily flow of the practice through appointment coordination, patient communication, and digital chart management
  • Work collaboratively with the clinical team to ensure a seamless patient experience
  • Maintain an organized and professional front desk environment

Qualifications & Skills

  • Previous dental reception or dental administration experience required
  • Experience with Abeldent is considered an asset
  • Strong understanding of dental terminology and insurance processes
  • Excellent communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to multitask and work efficiently in a busy environment
  • Positive attitude and strong team-oriented mindset

What We Offer

  • Supportive and collaborative team environment
  • Modern, patient-focused dental practice
  • Opportunities for growth and professional development
  • Competitive compensation based on experience and qualifications
  • Comprehensive extended dental and health benefits package

If you are passionate about patient care and enjoy working in a positive, professional environment, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • Dental: 1 year (required)

Work Location: In person

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