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Customer Service jobs in Citadel, AB

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    • Previous experience in sales, customer service, hospitality, or a related field is an asset, but not required.
    • Strong communication and interpersonal skills.
    • Previous experience in sales, customer service, or retail is considered an asset, but not required; candidates with a strong willingness to learn will be fully…
    • The Entry Level Sales Representative role is a full-time position assisting the sales and customer service team with business development initiatives by…
    • Provide friendly, professional service throughout the customer experience.
    • Basic computer skills; experience with Microsoft Office or CRM tools is an asset.
    • Your previous experience in sales or customer service role will help you provide a high level of customer service, pro-actively develop new business and build…
    • Valid Class 5 driver’s license, clean driver’s abstract and satisfactory criminal record check.
    • Ability to safely lift heavy products up to 55 lbs. on your own.
    • Resolve client questions and concerns related to benefits, claims, account set up and maintenance, online portal access, digital forms, self-service tools and…
    • Knowledge of the building materials industry and a passion for delivering excellent customer service.
    • We take pride in providing exceptional customer service…
    • A valid driver’s license and proof of a clean driving record required.
    • Ability to occasionally lift >50 lbs.
    • Ability to work on your own for extended periods of…
    • Mobility: A valid driver's license is mandatory, as the role often requires spending time "in the field" visiting client locations across Alberta plus have the…
    • Assist with customer data collection and maintaining accurate customer profiles.
    • Hands-on experience in sales, marketing, and customer service.
    • Generate inbound and outbound documents and coordinate with the applicable teams in processing customer order instructions.
    • AB Driver's Licence (preferred).
    • Applicants must have class 5 drivers license.
    • Responsibilities mostly center around customer service in the front end, cleaning and organizing as well as doing…
    • You should have a vehicle and class 5 license or equivalent.
    • Your experience in sales, project management, customer service, customer handling will be very…
    • Leverage and incorporate all marketing tools available for sales opportunities, including media, websites and print materials.
    • Job Types: Full-time, Permanent.
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Career Resources:

Telecom Account Representative
Confidential
Calgary, AB
$48,000–$52,000 a year
Permanent, Full-time
Apply now

Job details

$48,000–$52,000 a year
Company events, On-site parking
Permanent, Full-time
Calgary, AB

Full job description

We are seeking a full-time Telecom Account Representative to join our growing team. This role is ideal for someone who enjoys working directly with people in person, learning about communication services, and helping customers find solutions that fit their everyday needs.

As a Telecom Account Representative, you’ll work face-to-face with local customers to understand their connectivity needs, explain available service options, and guide them through the enrollment process. You’ll receive hands-on professional development to build your communication, customer service, and sales skills while contributing to a positive customer experience.

Responsibilities of the Telecom Account Representative

  • Meet with customers in person to understand their home connectivity needs and identify appropriate service options, assisting customers throughout their enrollment process.
  • Present internet, television, home phone, and related communication solutions clearly and professionally.
  • Explain plan features, pricing, and available options so customers can make informed decisions.
  • Assist customers with enrollment paperwork, account setup, and service activation.
  • Follow up with customers after enrollment to answer questions and ensure a positive experience.
  • Maintain accurate customer records and track enrollment activity.
  • Work alongside the sales and customer experience team to support daily goals and community outreach efforts.

Qualifications of the Telecom Account Representative

  • Previous experience in sales, customer service, hospitality, or a related field is an asset, but not required.
  • Strong communication and interpersonal skills.
  • Comfortable speaking with customers face-to-face.
  • Organized and detail-oriented when handling customer information.
  • Self-motivated, goal-oriented, and eager to learn.
  • Ability to work independently while contributing to a collaborative team environment.

Pay: $48,000.00-$52,000.00 per year

Benefits:

  • Company events
  • On-site parking

Work Location: In person

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