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Customer Service jobs in Citadel, AB

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    • Setting up breakfast and preparing the first batches of food before the breakfast attendant arrives.
    • Provide information about hotel amenities, services, and…
    • Maintain a clean, tidy, and organized retail space and coffee bar area, adhering to food safety guidelines.
    • Ability to stand for extended periods and lift up to…
    • Competitive energy and a drive to learn.
    • 1-2 years experience in retail, hospitality or customer service is an asset (but not required!).
    • A valid Class 5 driver's license with reliable and dedicated transportation.
    • Develop an understanding of customer needs by using customer relationship…
    • Handle incoming calls and inquiries, providing accurate information regarding services and appointments.
    • The ideal candidate will be responsible for managing…
    • As an Entry-Level Sales Representative, you will manage new and existing customer accounts, provide exceptional customer service in person, and drive sales…
    • Base starting wage at $25.00/hr plus additional depending on commercial driving experience, class license, and previous Long Distance moving experience.
    • We are open to making this a permanent position for the right candidate.
    • Opportunity to make a meaningful impact on the patient experience.
    • Valid driver's licence and reliable vehicle.
    • Analyze customer needs and recommend product solutions that drive mutual success.
    • Valid driver’s license and own vehicle.
    • Are physically able to stand for long periods of time, bend and lift up to 60 lbs.
  • View similar jobs with this employer
    • Responsible for keeping the sales floor and back stock area clean from cardboard and debris, as well as disposal of garbage.
    • Personal vehicle (an asset, but not required).
    • Previous customer service, sales, or marketing experience.
    • Connect with a high volume of prospective customers…
  • View similar jobs with this employer
    • Educate customers on TELUS products and services.
    • Connect with customers through direct residential and community-based outreach.
    • Must be willing to obtain an LLQP license (with fully paid training and support).
    • Handle a high volume of warm leads through inbound and outbound calls, turning…
    • Ensure support and customer care teams deliver timely, high-quality service.
    • Champion a customer-first mindset across all teams.
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Job Post Details

Front Desk Agent/Night Auditor (Overnight shift) - job post

Fairfield Inn & Suites Airdrie
911 Highland Park Blvd NE
$16–$17 an hour - Permanent, Full-time

Job details

Pay

  • $16–$17 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Night shift

Location

911 Highland Park Blvd NE

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Store discount
  • Extended health care
  • On-site parking

Full job description

Job Description: Front Desk Agent/Night Auditor (Overnight shifts 11pm-7am)

Job Title

Night Auditor

Reports To

General Manager

At TNB Hotels, we believe in providing exceptional opportunities for our team members, and equipping them with the necessary tools to exceed guest expectations. We strive to foster a caring, inclusive, respectful, and fun workplace culture. While also upholding our commitment to excellence, and our dedication to providing the highest quality of service to guests. We hope to see you apart of the TNB team in the near future!

Job Purpose

The purpose of the Night Auditor is to audit and balance guest reservations before closing the business day, but checking that all postings and charges are entered correctly. Once the business day has been closed, the night auditor files and submits the daily reports to the management team.

Job Duties and Responsibilities

The job duties and responsibilities of this role include, but are not limited to:

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information about hotel amenities, services, and local attractions to guests.
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Handle wake-up calls
  • Manage cash, debit, and credit transactions accurately and securely.
  • Respond to guest inquiries, requests, and complaints in a professional and courteous manner.
  • Resolve any issues that arise during the guest's stay, including but not limited to billing disputes, room changes, and maintenance requests.
  • Testing pool and hot tub water parameters to ensure that everything is balanced prior to opening
  • Assist the housekeeping department with laundry and cleaning public areas as needed
  • Setting up breakfast and preparing the first batches of food before the breakfast attendant arrives

Qualifications

  • Education: High school education or equivalent experience.
  • Experience: Prior Night Audit experience is desirable

Skills and Abilities

  • Excellent verbal communication skills.
  • Great attention to detail.
  • General knowledge of a hotel and its operations.
  • Ability to compile data and figures.

Available Benefits

  • Medical
  • Vision
  • Dental
  • Hotel Discounts

Job Types: Full-time, Permanent

Pay: $16.00-$17.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Flexible language requirement:

  • French not required

Experience:

  • Hotel Front Desk: 1 year (preferred)

Work Location: In person

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