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Customer Service jobs in Citadel, AB

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    • The ideal candidate is someone who takes pride in accuracy, communicates effectively, and enjoys keeping processes running smoothly while supporting multiple…
    • Provide friendly, professional service throughout the customer experience.
    • Basic computer skills; experience with Microsoft Office or CRM tools is an asset.
    • Generate inbound and outbound documents and coordinate with the applicable teams in processing customer order instructions.
    • AB Driver's Licence (preferred).
    • Maintain inviting presentation of sales areas—clean, organized, and well-stocked with marketing materials.
    • Customer service, retail or sales: 1 year (preferred)…
    • Strong conflict-resolution and customer-service skills.
    • You have experience in a similar retail, administrative, or customer service role.
    • Maintain customer rate schedules, quote history and customer pricing information.
    • Calculate rates using CWT, pallet rates, weight breaks, minimums, zones, fuel…
    • As part of our Administration team, you will provide 5-Star service to families while ensuring accuracy, confidentiality, and compliance with provincial…
    • Excellent communication, interpersonal, and customer service skills.
    • Demonstrate strong knowledge of lens designs, coatings, frame materials, and optical…
    • Valid driver’s license with a clean driving record.
    • Experience delivering live product demonstrations or presentations at trade shows, retail events or customer…
    • Clean driver's abstract and AB driver's license.
    • Assist customers in appropriate vehicle selection.
    • Strong people skills and a commitment to customer service is…
    • Pitch in on store tasks and support customer training as needed.
    • Required: Customer service skills and a welcoming, helpful approach.
    • Maintain accurate customer documentation and follow company policies.
    • Deliver an outstanding customer experience and build long-term relationships.
    • Sourcing materials for customers when currently not in stock.
    • Developing and maintaining positive customer relationships.
    • Entering orders into the system.
    • Demonstrated technical sales experience or familiarity with merchandising tools can be advantageous.
    • Previous experience in retail sales, food service, or…
    • Superior customer service skills & etiquette;
    • Preparation of documents - estoppels, information statements, notices, bylaw infractions, sanction letters,…
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Job Post Details

Sales Administrator
Confidential
1120 17 Av SW, Calgary, AB T2T 0B4
Full-time
Apply now

Job details

Pay information not provided
Full-time
1120 17 Av SW, Calgary, AB T2T 0B4

Full job description

Company: Confidential - Residential Home Builder

Location: Calgary, Alberta

About the Opportunity

We are recruiting a Sales Administrator on behalf of an established residential home builder in Calgary.


This role is an excellent opportunity for a highly organized, detail-oriented professional who enjoys working in a collaborative, fast-paced environment. Working closely with the Sales and Conveyancing teams, you will play an important role in supporting the homebuying journey, from the initial sale through to possession and closing.


The ideal candidate is someone who takes pride in accuracy, communicates effectively, and enjoys keeping processes running smoothly while supporting multiple teams and priorities.

Key Responsibilities

  • Review and process purchase agreements, amendments, pricing documents, and other sales-related paperwork to ensure accuracy and completeness.
  • Maintain accurate purchaser records, contract information, and transaction documentation throughout the sales and closing process.
  • Coordinate closing and possession activities, working with purchasers, lawyers, lenders, and internal teams to ensure deadlines and documentation requirements are met.
  • Support financial administration, including purchaser deposits, property tax adjustments, realtor commissions, and GST rebate documentation.
  • Maintain lot inventory records, track sales activity, and assist with new community launches and lot releases.
  • Prepare and maintain sales, inventory, and closing reports to support accurate information sharing and decision-making.
  • Respond to inquiries from purchasers, realtors, legal representatives, and internal stakeholders, ensuring timely follow-up and communication.
  • Collaborate with Sales, Construction, Finance, and other departments to resolve discrepancies, address outstanding requirements, and support a positive customer experience.
  • Identify opportunities to improve administrative processes, documentation, and overall workflow efficiency.

What We're Looking For

  • Previous experience in an administrative or sales support role, ideally within residential home building, real estate, conveyancing, or a related industry.
  • Strong organizational skills with the ability to manage competing priorities and meet deadlines.
  • Exceptional attention to detail, particularly when reviewing contracts, financial information, and customer records.
  • Strong written and verbal communication skills and a professional, customer-focused approach.
  • Confidence working with multiple software systems and maintaining accurate electronic records.
  • A proactive, solutions-oriented mindset with the ability to work independently and collaboratively.
  • Experience with home building or CRM software is considered an asset.

Why This Opportunity?

This position offers the opportunity to contribute to an important part of the homebuying experience while working alongside a variety of teams within the residential construction industry.


If you enjoy a role that combines organization, problem-solving, communication, and attention to detail, we'd love to hear from you.

Apply today to learn more about this opportunity!


#elvhr1

Job Type: Full-time

Work Location: In person

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