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Customer Service jobs in Burlington, ON

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    • The position will work closely with drivers, project managers, customers and subcontractors to ensure efficient scheduling and execution of services.
    • The ideal candidate should possess excellent organizational and customer service skills to manage the front desk efficiently.
    • On the job training and certification will be provided.
    • This position is a full time and permanent.
    • Job Types: Full-time, Permanent.
    • Tracking sales activity and managing your pipeline using CRM tools.
    • Collaborating with internal teams to ensure a positive customer experience.
    • Maintain the Company's Fleet including coordinating the annual renewal process for insurance, maintaining all accounts related to 407ETR and Petro Canada,…
    • Work collaboratively with sales and service teams to meet customer needs and business objectives.
    • Previous experience in equipment rental, logistics, or…
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    • Must provide a copy of clean Criminal Background Check prior to start date.
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    • Implement and align the service standards agreed (concerning e.g. quotation and contract management, price list management, master data management, etc.).
    • Excellent communication and customer service skills.
    • Experience in a dental office is required, along with strong communication and multitasking skills.
    • Assist customers in selecting the right vehicle based on their needs and budget.
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    • Ability to lift and/or move 50 lbs.
    • Hours*: Part Time, minimum availability 15 to 20 hours/week with ability to work evenings and weekends.
    • A valid Ontario Class 'G' driver's license is required.
    • Understanding customer needs through listening and helping them find the right vehicle.
    • A valid Ontario Food Handler Certification is preferred.
    • Uphold impeccable standards of cleanliness and organization throughout the entire cafe, including the…
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Job Post Details

Dispatcher/Customer Service - job post

Titan Recycling Inc.
195 Mill Street, Freelton, ON
$20–$25 an hour - Full-time

Job details

Pay

  • $20–$25 an hour

Job type

  • Full-time

Location

195 Mill Street, Freelton, ON

Benefits

Pulled from the full job description

  • Vision care
  • Life insurance
  • Disability insurance
  • On-site parking

Full job description

Job Summary

The Logistics Dispatcher will play a key role in coordinating daily transportation and service activities for demolition projects and customer accounts. The position will work closely with drivers, project managers, customers and subcontractors to ensure efficient scheduling and execution of services. The ideal candidate will have previous dispatch experience in industries involving roll-off trucks, float moves, equipment transportation, construction/demolition and waste management fields.

Duties

  • Schedule and dispatch drivers for demolition projects throughout Southern Ontario
  • Communicating with PM's regarding project schedules, equipment needs and site requirements.
  • Coordinate roll-off truck services, including delivery , exchanges and removal of bins.
  • Arrange float moves for heavy equipment to and from job sites.
  • Coordinate end dump and dump truck services for material hauling.
  • Manage scrap bin service requests and coordinate pickups and deliveries for customers, providing exceptional customer service.
  • Monitor driver schedules and adjust dispatch plans as needed to accommodate project demands.
  • Maintain accurate dispatch records, job tracking and transportation documentation.
  • Administrative duties including data entry, filing & document management, job tracking and reporting, customer follow up calls.

Requirements

  • Minimum 2 years of relevant industry experience-dispatch/roll off services and construction and equipment moves. Logistics.
  • Proficiency in Microsoft Office-Excel, Word, Outlook, strong computer skills
  • Strong organizational skills with attention to detail. Multitasking.
  • Ability to prioritize and adapt to a fast paced environment.

Candidates should demonstrate professionalism, reliability, and a proactive approach to problem-solving to succeed in this role.

Pay: $20.00-$25.00 per hour

Benefits:

  • Disability insurance
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • dispatching: 2 years (required)

Language:

  • English (required)

Work Location: In person

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