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    • . Strong experience with customer service.
    • As a member of our team you will be responsible for completing daily reports, maintaining customer accounts,…
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    • Retail sales, customer service, or cash handling experience is an asset.
    • Welcome customers, assess needs, and match them with the right products and services.
    • Speak with customers about TELUS products and services.
    • Provide excellent customer service and build positive connections.
    • Reliable and goal-oriented mindset.
    • A customer-first approach; you listen, problem-solve, and deliver service that builds trust.
    • 2–4 years of experience in customer service, order processing, or…
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    • Working with our insurance partners to help customers get the best value for their money.
    • Adding value to the customer and identifying opportunities to boost…
    • High level of commitment to exceptional customer service.
    • Respond to customers’ requests and inquiries in a timely manner.
    • Strong customer service and communication skills.
    • Maintain organized records of service orders and customer interactions.
    • Competitive pay (based on experience).
    • Minimum 2 years of customer service experience in a similar role.
    • Interest in improving processes and customer experience.
    • Customer service: 1 year (preferred).
    • Ability to manage customer complaints and/or angry customers and to handle stressful situations over a telephone.
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    • Working with our insurance partners to help customers get the best value for their money.
    • Adding value to the customer and identifying opportunities to boost…
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    • Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in…
    • Collaborating across departments to improve service flow and processes.
    • Proven ability to manage customer conflict with positive outcomes.
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    • Working with our insurance partners to help customers get the best value for their money.
    • Adding value to the customer and identifying opportunities to boost…
    • Build lasting customer connections in store.
    • Providing repair updates to customers via phone, text and/or email.
    • Extended Health, Dental and Vision Coverage.
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    • Experience in a retail or customer service setting (0–2 years preferred).
    • Provide personalized support for our customers, helping them find the right solutions…
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Job Post Details

Leon's Furniture -Truro logo

Full-time Front Office Customer Service Associate(maternity leave) - job post

Leon's Furniture -Truro
3.0 out of 5 stars
Truro, NS
$18.50–$20.00 an hour - Fixed term contract
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $18.50–$20.00 an hour

Job type

  • Fixed term contract

Shift and schedule

  • Weekends as needed

Location

Truro, NS

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • On-site parking

Full job description

LOOKING FOR A GREAT CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME FRONT OFFICE CUSTOMER SERVICE ASSOCIATE

Leon’s is currently looking for a Front Office Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. You will be responsible for ensuring warranty claims are processed as well as deal with manufacturers parts and service

.You will also take payments, enter finance applications, and enter sales . Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Why Leon’s?

· On-going training and development to ensure your success

· A fast-paced, dynamic, and fun environment with a great team

· A generous employee discount program

· Flexible schedules

What are we looking for?

Availabilty days, evenings and some weekends

· Ability to communicate clearly, both written and orally

. Ability to deal with reconciling daily reports, cash balancing, inventory management

. Strong experience with customer service

· Fun, friendly, confident personalities

· Strong problem solving and analytical skills

· Exceptional organizational skills

· Ability to work collaboratively with fellow colleagues

· Ability to interact professionally with our customers

Pay: $18.50-$20.00 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Vision care

Education:

  • AEC / DEP or Skilled Trade Certificate (required)

Experience:

  • Customer relationship management: 1 year (required)
  • Cash management: 1 year (required)

Work Location: In person

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