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    • Interest in customer satisfaction and desire to provide excellent service always.
    • Directly engaged in all sales activities.
    • View all 1300 Applied Industrial Technologies LP jobs - Cranbrook jobs - Customer Service/Sales Representative jobs in Cranbrook, BC
    • Salary Search: Customer Sales & Service Representative salaries in Cranbrook, BC
    • See popular questions & answers about 1300 Applied Industrial Technologies LP
    • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives.
    • It is a target driven environment, where you will work towards sales targets and be part of a larger sales team responsible for increasing the Client customer…
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    • Experience in a retail or customer service setting (0–2 years preferred).
    • Resolve customer concerns thoughtfully and effectively, with minimal management input.
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    • Experience in sales, customer service, or hospitality is a plus — but if you bring the energy, we’ll teach you the rest.
    • Build connections and close sales.
    • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives.
    • Retail sales: 1 year (preferred).
    • Deliver exceptional customer experiences that builds loyalty and trust.
    • Participate in local events and community initiatives,…
    • Knowledge of customer service principles and practices.
    • Developing territory to maximize sales volume, market share, product distribution, space allocation and…
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    • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives.
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    • Excellent demonstrated customer service skills.
    • Provide after-sales support, including product training, operational demonstrations, and follow-up to ensure…
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    • Identify the specific needs of customers and tailor solutions that fit their lifestyle delivering best-in-class customer service experience.
    • Develop sales strategies and maintain high productivity levels.
    • Negotiate sales contracts and oversee new account installations.
    • Car and cell phone allowances.
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    • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives.
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    • Fully paid training, no sales experience required.
    • Plus, our days start in the afternoon, so your mornings are yours.
    • Meet and talk with customers face-to-face.
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    • Build rapport, answer questions, and close sales.
    • On-Target Earnings (OTE): $88,000–$120,000+ per year.
    • Guaranteed hourly base pay + uncapped commission.
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Job Post Details

Customer Sales & Service Representative
1300 Applied Industrial Technologies LP
·
3.1
Cranbrook, BC V1C 4C7
Full-time
Apply on company site

Job details

Pay information not provided
Tuition reimbursement, Vision care, Dental care, Designated paid holidays, Paid vacation, RRSP match
Full-time
Cranbrook, BC V1C 4C7

Full job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of Customer Service Representative at our Cranbrook, BC location.


In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands-on duties that will require mechanical aptitude.


The successful candidate will be responsible for:

  • Inside Sales responsibilities
  • Directly engaged in all sales activities
  • Maintaining up to date knowledge of the company’s service offerings
  • Prospecting for new customers and demonstrate product benefits
  • Build ongoing relationships with customers
  • Responding to customer product inquiries both in person (branch) and via phone/email
  • Providing support to the outside sales force
  • Ensuring accurate, timely order processing through the computerized order processing system


Preference will be given to candidates who possess the following qualifications:

  • 2 or more years of Industrial or Fluid Power components sales experience
  • Self-motivated
  • Enthusiastic and exhibits a positive attitude and desire to succeed
  • Interest in customer satisfaction and desire to provide excellent service always
  • Ability to multitask in a busy office environment while maintaining professionalism at all times
  • Attention to detail
  • Excellent communication skills – both written and verbal
  • Analytical and problem-solving capability
  • Computer literacy with focus on Outlook, Word, Excel, etc
  • SAP experience would be an asset

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

  • Competitive compensation and bonus opportunities
  • Health, vision, and dental coverage, RRSP w/ company match
  • Paid vacation, sick time, and company holidays
  • Tuition reimbursement and opportunities for development
  • Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.
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