Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Order Desk jobs

Sort by: -
    • Strong interest in providing exceptional customer service.
    • One to Three (1-3) years’ of customer service and or/purchasing experience.
    • Assist all customers quickly and professionally providing exemplary customer service.
    • Key/process customer orders received via phone, email, fax or in person,…
    • Provide excellent customer service by managing operator and client requests via phone and email.
    • Support core services in cleaning, security, and event cleaning…
    • View all BGIS jobs - Victoria jobs - Helpdesk Operator jobs in Victoria, BC
    • Salary Search: Help Desk Operator salaries
    • See popular questions & answers about BGIS
    • Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is…
    • Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is…
  • View similar jobs with this employer
    • Review contracts for order desks and store chats, and perform simple quotes and basic technical support for customers.
    • Order Entry & Customer Support*.
    • You will also be required to do order entry and assist in all areas of dispatch as required.
    • This person will act as a primary contact person for customs…
    • Utilize ERP to process customer orders, maintain accurate order records, and prepare reports.
    • Communicate with customers to support order acceptance and…
  • View similar jobs with this employer
    • Min 1 year customer service.
    • Key/process customer orders received via phone, email, fax or in person, providing customer follow up as required to ensure…
    • You are effective in prioritizing urgent matters and ensuring exceptional customer service levels are maintained.
    • RRSP contributory pension fund match.
    • Validate customer orders by verifying price, UPC and quantity.
    • 2+ years of experience in a customer service focused role.
    • Review and process EDI orders into GP.
    • 1–3 years of order desk, inside sales, or customer service experience in the building materials or construction supply industry.
    • Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is…
    • You will bring at least two (2) years of experience in order management, customer service, logistics, or a similar customer-facing operational environment.
    • Maintain a positive work environment through active team participation with a focus on quality customer service and maintaining client confidentiality;
Get e-mail updates for the latest Customer Service Order Desk jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Order Management Coordinator
Lakeside Controls
Mississauga, ON
•
Hybrid work
$55,000–$60,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$55,000–$60,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Paid time off
Vision care
Dental care
Employee assistance program
RRSP match
Wellness program

Full job description

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

If this sounds like you, apply today and discover your potential with Lakeside!

What you will be doing in the role of Order Management Coordinator:

Your responsibilities may include, but are not limited to:
  • Managing customer relationships by accommodating preferences and maintaining professional level of communication
  • Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation
  • Managing team's product returns from the point of customer request through to completion
  • Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled
  • Various other sales and support functions within the team
Knowledge and skills required for the role:
  • University Degree or College Diploma
  • One to Three (1-3) years’ of customer service and or/purchasing experience
  • Previous order entry experience
  • Strong interest in providing exceptional customer service
  • Highly organized with strong multi-tasking and time management abilities
  • Ability to work effectively both independently and in a team environment
  • High level of accuracy and detail with error-free orders
  • Working knowledge of MS Office computer application (Word, Excel, Outlook)
  • Ability to understand current tools in detail and use them in an efficient manner
  • Entrepreneurial work ethic
What we give YOU!
  • Flexible working schedules, including hybrid remote work programs
  • A competitive compensation package, with RRSP-matching
  • Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
  • A culture that promotes healthy work-life balance with above-market paid time off
  • A structured training and development program and opportunities for continuous learning
  • Access to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and support
  • Opportunity to participate in an award-winning wellness program!
Commitment to Diversity
Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.
If you require accommodations to complete an application, please contact Human Resources at human.resources@lakesidecontrols.com and we will work with you to meet your accommodation needs.
How We Review Applications
AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.
Existing Vacancy
This posting is for an existing vacancy that our team is actively recruiting for.
#LPCLP
Let Employers Find YouUpload Your Resume