Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Order Desk jobs

Sort by: -
    • Maintain organized records of all orders, invoices and customer communications.
    • Respond to customer inquiries regarding order status, product availability, and…
    • Follow through internal processes for each order to fully satisfy customer requirements.
    • Proactively be responsible for processing each customer order with…
    • Lead a small team of employees to support excellent customer service to webstore, mail order wholesale customers as well as our retail stores.
    • Generating basic reports on order and inventory performance.
    • Daily fulfillment and processing of online orders through Shopify.
    • Job Types: Full-time, Permanent.
    • Working as part of our order desk team, this position involves working in our administration office using our computer system as well as excel and outlook,…
    • Receive and enter customer orders and purchase orders (POs).
    • 3–4+ years experience in customer service, logistics, retail operations, or order management.
    • You’ll build relationships with our valued customers, help them find the right solutions, and ensure every order is handled with care and accuracy.
    • You will provide keen customer service to maintain and enhance customer relationships and meet organizational and operational objectives.
    • ​Provide customer service support, including greeting customers and assisting them with inquiries, placing orders, and order pick-up.
    • Previous customer service experience in an office or order desk environment.
    • Communicating with customers and internal departments to ensure smooth order flow…
    • This role will be responsible for coordinating orders as well as serving customers by providing product and service information and resolving product or service…
    • Resolve service issues and improve current service desk methods to increase productivity and customer service.
    • At least 2 years of service desk experience.
    • As well as performing various clerical and accounting tasks including answering the phone, responding to emails, taking customer orders, processing customer…
    • Previous experience in order processing, inside sales, or customer service.
    • This position plays a crucial role in our organization by managing the order process…
    • Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is…
Get e-mail updates for the latest Customer Service Order Desk jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Customer Service Representative - Humboldt, SK - Full Time - job post

Masterfeeds
2.9 out of 5 stars
10307 8 Avenue, Humboldt, SK
Full-time

Job details

Job type

  • Full-time

Location

10307 8 Avenue, Humboldt, SK

Benefits

Pulled from the full job description

  • Vision care
  • Dental care

Full job description

Embark on a rewarding career journey as a Customer Service Representative at Masterfeeds Humboldt. In this role, you'll be the heartbeat of our customer interactions, providing insightful guidance on our products and services.

As a dedicated advocate for customer happiness, you'll address concerns with empathy, navigate complaints with finesse, and seize opportunities to direct customers. Your daily mission is to ensure that every customer feels valued and understood, taking pride in the crucial role you play in our company's success.

If you're passionate about making a difference and eager to be part of a team that cherishes customer satisfaction as a core value, we invite you to apply. Your journey with us will be filled with learning, growth, and the joy of knowing that you're making a real impact.

As a Customer Service Representative, the following will be your key responsibilities:
  • Receiving and processing orders
  • Understand Masterfeeds product and service and share that knowledge with the customer
  • Maintain organized records of all orders, invoices and customer communications
  • Respond to customer inquiries regarding order status, product availability, and shipping information and provide follow up to the customer
  • Ensure proper communication between sales desk and manufacturing plant
  • Work with other departments to create, maintain and track pick-up and deliveries
  • Maintain a safe and sanitary atmosphere and ensure compliance with quality standards
  • Other duties as assigned
Requirements:
  • Must be legally eligible to work in Canada
  • Exceptional customer service skills
  • Ability to prioritize tasks and follow-up
  • Understand and communicate in English (verbal/written)
  • Proficiency in Microsoft Office and internet applications
  • Analytical, organizational and problem-solving skills
  • Ability to make good judgments and quick decisions
Preferred:
  • Previous experience in a similar role
  • High school diploma or equivalent
Why work with us?
At Masterfeeds, we are proud to be a leading nutrition provider for animal agriculture in Canada since 1929, with over 20 feed manufacturing plants across the country, employing over 600 people, and supporting over 7000 Canadian farm families every year.
We offer:
  • A competitive wage and pension plan
  • Group insurance benefits, including health, dental, and vision
  • Referral incentives for bringing new talent to our team
  • A supportive and inclusive work environment
How to apply?
If you are interested in joining our team, please apply online or send your resume by email or mail
By email: OperationsHumboldt@masterfeeds.com
By mail or drop off location:
Masterfeeds Humboldt
Attn: Operations Manager
10307 – 8th Avenue East
Humboldt, SK S0K 2A0

Benefits of working at Masterfeeds:

We are a financially solid and stable organization, a leader in animal nutrition. We offer a comprehensive salary and commission structure to obtain optimal income potential, pension plan, group insurance benefits, vehicle allowance program, and attractive performance incentives.

We are committed to the principles of employment equity and encourage all qualified candidates to apply. If you require accommodation during the recruitment process, please contact the Human Resources department at hr2@masterfeeds.com.

Artificial Intelligence (AI) tools may be used to help review and assess applications during our recruiting process. The tools support our team's evaluation, but every hiring decision is made by our authorized hiring professionals.
Let Employers Find YouUpload Your Resume