Customer Service Order Desk jobs

Job Title: Warehouse Associate and Order Desk Clerk

Location: 3603 Millar Ave Unit 12, Saskatoon, SK S7P 0B2

Schedule: Monday – Friday (8AM-4:30PM)

Job Summary: As a Hybrid Warehouse and Order Desk Associate at Prosol Inc., you will play a vital role in ensuring smooth daily operations between the warehouse and the customer service counter. This position combines hands-on warehouse responsibilities — such as receiving, organizing, and preparing merchandise for delivery — with front-line order desk duties, including processing customer orders, answering inquiries, and maintaining accurate billing.

The ideal candidate is adaptable, organized, and comfortable shifting between warehouse and counter tasks. You thrive in a fast-paced environment, ensure accuracy and efficiency, and contribute to providing exceptional customer service.

Warehouse Duties:

• Receive, inspect, and allocate incoming merchandise.
• Maintain inventory records.
• Pick and prepare accurate orders for delivery.
• Loading and unloading trucks.
• Generating shipment labels and documentation.
• Communicating with other shipping managers and team members effectively.
• Operate forklifts and other safety equipment.
• Ensure the warehouse is clean, organized, and compliant with safety regulations.

Order Desk Duties:

• Key/process customer orders received via phone, email, fax or in person, providing customer follow up as required to ensure customer needs are met or exceeded
• Actively participate and engage in on-going product knowledge training sessions
• Ensure accurate billing and balance the daily transactions
• Ordering replenishment product as required
• Various clerical tasks
• Maintain merchandising and stock shelves
• General housekeeping
• Pick/fill orders as required
• Other duties as assigned

Requirements:

• Forklift Licence required.
• Fluent English.
• Min. 1 year warehouse experience required.
• Min 1 year customer service
• Ability to lift 70lbs.

We want you on our team if:

You are a team player

You are a dynamic person with good interpersonal skills

You are punctual and resourceful

What we offer:

- Permanent position, 40 hours/week

- Competitive salary and group insurance

- Continuous training

- Friendly work environment and casual work attire

- Parking available and easy access by public transportation

Are you interested in this challenge? To learn more and apply, it’s right here…

About the company,

Prosol Inc. has been specializing for over 35 years in the distribution of products and accessories for the installation and the finishing of floors. Prosol has a great expertise in the installation of carpets, vinyl in rolls, vinyl tiles (pure or composed), rubber tiles, linoleum and ceramic tiles of granite or marble.

This specialization brings Prosol to maintain over 20 000 products in inventory and to offer technical help to the trade. The company distinguishes itself from its competitors by its speed of execution and the excellence of its service. The company buys only from well-established suppliers, competent and recognized in our industry for their proven expertise in the field of installation. The sales volume and the strength of its purchasing power confers Prosol the first place in Canada in its industry.

Job Types: Full-time, Permanent

Pay: $19.00 per hour

Ability to commute/relocate:

• Saskatoon, SK: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What strengths do you have that you feel would make you successful as a CSR/Warehouse Associate at our company?
• This role can involve handling multiple requests at once. How do you stay organized and ensure accuracy?

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Forklift Licence (required)

Work Location: In person