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Customer Service Call Center jobs in Toronto, ON

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    • Previous experience in sales, customer support, or call center roles is preferred.
    • Demonstrated call center experience or familiarity with phone etiquette…
    • 2-4 years customer service experience, with exposure to call center environment an asset.
    • Strong inter-personal skills, empathy, excellent attention to detail,…
    • Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics.
    • One or more years of customer service experience in a fast-paced environment.
    • Conducting telephone surveys to our clients about customer satisfaction, public…
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    • Experience in leading a call center sales team & familiarity with Salesforce is a plus.
    • Utilize advanced support technologies and processes engineered to…
    • A minimum of 1 year of prior experience in a call center or customer service role.
    • Provide a world-class customer service experience with every interaction.
    • Previous customer service or administrative experience is preferred.
    • Assist customers, dealerships, and repair facilities with general service and…
    • Resolve customer service escalations professionally and efficiently while ensuring a positive customer experience.
    • 1+ years of experience in customer service.
    • Excellent customer service and multitasking abilities.
    • Complete customer inquiries through our ticketing system.
    • Customer service: 2 years (required).
    • ➢Provide our customers with exceptional «one-stop shop» service – Customer service Representative ; call center.
    • ➢High school diploma required.
    • Excellent phone etiquette and customer service skills.
    • Collaborate with the customer service team to resolve disputes and inquiries.
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    • Contact customers/debtors to arrange payment and negotiate solutions.
    • Use online tools/skip tracing to locate customers with outdated contact information.
    • The bilingual customer service representative is responsible for providing support for users of Opifiny software in English and French.
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    • Contact customers/debtors to arrange payment and negotiate solutions.
    • Use online tools/skip tracing to locate customers with outdated contact information.
    • Partnering with others within the customer service department and other areas to resolve issues such as claims processing, troubleshooting and product ordering…
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Job Post Details

cold calling for outbound B2B sales - job post

Ripplepak
3115 14th Avenue, Markham, ON L3R 0H1
$23–$25 an hour - Full-time

Job details

Pay

  • $23–$25 an hour

Job type

  • Full-time

Location

3115 14th Avenue, Markham, ON L3R 0H1

Benefits

Pulled from the full job description

  • Casual dress
  • Company events

Full job description

Overview
Join our dynamic team as a Sales Representative, where your enthusiasm and communication skills will drive customer satisfaction and sales growth. In this energetic role, you will engage with clients across multiple channels, provide exceptional support, and contribute to building lasting relationships. Your multilingual abilities and strong computer skills will empower you to excel in a fast-paced environment dedicated to delivering top-tier service and innovative solutions.

Duties

  • Actively engage with customers via phone, email, and chat to understand their needs and promote our products or services
  • Handle outbound calling campaigns to generate leads, follow up on inquiries, and expand our client base
  • Maintain accurate records of interactions through data entry in CRM systems while ensuring data integrity
  • Demonstrate excellent phone etiquette and communication skills to foster positive customer experiences
  • Collaborate with team members to analyze customer feedback and identify opportunities for service improvement

Requirements

  • Multilingual proficiency with fluency in English and at least one additional language; bilingual skills are highly valued
  • Previous experience in sales, customer support, or call center roles is preferred
  • Strong communication skills with the ability to convey information clearly and professionally
  • Proficiency in Microsoft Office applications and general computer literacy
  • Experience with outbound calling, data entry, and customer relationship management (CRM) software
  • Demonstrated call center experience or familiarity with phone etiquette standards
  • Excellent analysis skills for assessing customer needs and providing appropriate solutions

Join us to be part of a vibrant team committed to delivering outstanding client services while fostering your professional growth. We value energetic individuals who thrive in a collaborative environment dedicated to excellence!

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

  • Casual dress
  • Company events

Experience:

  • Cold calling B2B in Canada: 2 years (required)

Language:

  • English (required)
  • what other language do you speak (required)

Work Location: In person

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