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    • As a Customer Service Coordinator, you provide administrative and operational support to the organization.
    • You perform administrative and follow-up tasks to…
    • View all Desjardins jobs - Mississauga jobs
    • Salary Search: Customer Service Coordinator salaries in Mississauga, ON
    • See popular questions & answers about Desjardins
    • Strong customer focus, understanding customer needs.
    • Provide professional and friendly customer service via phone, email and in person.
    • Identify opportunities to expand customer self-service resources and reduce support volume through improved documentation and customer education.
    • This is a temporary service offering with a finite list of clients.
    • As applicable, create self-service guides (Loom + short written docs) so team members can…
    • Minimum (2) years customer service experience.
    • Provides prompt, professional, knowledgeable and accurate customer service to advisors, colleagues and visitors.
    • Monitor customer service performance on the agent and team level.
    • Own “escalated” customer communications through to resolution.
    • Proven commitment to high quality customer service with the ability to work effectively in a team environment and with a variety of internal and external…
    • This is an entry-level position requiring strong organizational skills, attention to detail, and excellent customer service.
    • The Customer Success & Operations role is responsible for managing the customer experience and operational execution across CLYSO’s existing customer accounts.
  • View similar jobs with this employer
    • Previous customer service experience in a contact center environment is an asset.
    • Manage daily tasks, including receiving and processing client referrals and…
    • Record the actual delivery or service date and assign the correct job, cost code, and line type so costs are recorded in the appropriate period.
  • View similar jobs with this employer
    • Exceptional communication, interpersonal, conflict resolution, and customer service skills.
    • Act as customer liaison, resolving customer problems and selling…
    • Location: *Fully remote or Hybrid remote (depending on candidates location).
    • Through an online portal, our members have access to ready-to-use HR templates,…
    • Respond to customer inquiries and coordinate internally to complete customer requests.
    • Process customer orders in accordance with department procedures.
    • Prepare, set up and take down of Customer events in coordination with Customer service team and other departments.
    • Job Types: Full-time, Permanent.
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Job Post Details

Desjardins logo
Customer Service Coordinator
Mississauga, ON L5W 1L9
•
Hybrid work
Full-time

Job details

Pay information not provided
Full-time
Hybrid work in Mississauga, ON L5W 1L9

Full job description

Temporary 12-month position


As a Customer Service Coordinator, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

  • Help carry out the unit’s operational and administrative processes
  • Help analyze and produce reports and statistics
  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities
  • Provide information about your line of business’s processes and procedures
  • Help prepare presentations and related documents
  • Serve as resource person for administrative and operational matters


What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • College diploma in a related field
  • Please note that other combinations of qualifications and relevant experience may be considered
Action oriented, Collaborates, Differences, Nimble learning, Tech savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-16

This position is actually vacant.

Desjardins uses tools that incorporate artificial intelligence functionalities to screen or assess applicants as part of the recruitment process for this position.

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