Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Administrator jobs

Sort by: -
    • Proven experience in customer service, account management, or related roles within SaaS or financial services industries.
    • 1+ year of customer service experience.
    • This position offers an excellent opportunity to gain valuable customer service, dispatching, and administrative…
    • 3-5 years of inside sales or customer service experience preferably in technical manufacturing.
    • Serve as the link between customers and internal departments.
    • 2 years of customer service experience.
    • The Warranty Administrator will address customer concerns and serve as a liaison between the customer, Northstar Auto…
    • We’re looking for a Service Billing Administrator to join our accounting team and play an important role in supporting our service operations through billing,…
    • Monitor and process customer transactions through EDI systems and customer portals.
    • 1+ years of experience in order administration, customer service, operations…
    • Specialized training provided, computer skills a must.
    • Job Types: Full-time, Part-time, Permanent.
    • 2–5 years of customer service or coordination experience.
    • Additional paid days off for years of service.
    • Maintain service logs and track field data in Netsuite.
    • Administrative certification or College Diploma; experience in customer service or technical service is preferred.
    • Service Work Orders : 2 years (required).
    • Customer-service oriented with a professional, empathetic, and solutions-focused approach — particularly when supporting drivers in stressful post-accident…
    • Support service-related newsletter and content development.
    • Assist in resolving customer concerns proactively and professionally.
    • Proven experience in a busy customer-service focused role with the ability to effectively problem-solve and resolve conflicts both in-person and in a virtual…
    • Collaborate effectively with internal departments to meet customer needs and resolve service issues.
    • Troubleshoot and resolve customer concerns; take full…
    • High level customer service: 2 years (required).
    • Maintains contact with drivers throughout the day; provides directions, route adjustments, and detours when…
  • View similar jobs with this employer
    • Excellent interpersonal, phone and customer service skills.
    • Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training,…
Get e-mail updates for the latest Customer Service Administrator jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

customer service
customer service representative
full time
office administrator
part time
receptionist
remote
retail
sales
server

Career Resources:

Job Post Details

Customer Service & Administrative Coordinator (Bilingual EN/FR) - job post

True Blinds / Juste Des Stores
Laval, QC H7P 6E3
From $23 an hour - Full-time

Job details

Pay

  • From $23 an hour

Job type

  • Full-time

Location

Laval, QC H7P 6E3

Benefits

Pulled from the full job description

  • Casual dress
  • On-site parking

Full job description

Job Overview
We are seeking a highly organized and bilingual (English/French) Customer Service & Administrative Coordinator to join our dynamic team. This role is pivotal in managing client relationships, supporting sales initiatives, and ensuring seamless communication across departments. The ideal candidate will possess strong project management skills, proficiency with CRM tools such as Salesforce, and experience in SaaS and financial services sectors. This position offers an excellent opportunity to contribute to a growing organization while developing your professional expertise in customer relationship management, and account management.

Duties

  • Serve as the primary point of contact for clients, providing exceptional customer service in both English and French fluently.
  • Manage customer accounts, ensuring accurate data entry and timely updates within CRM systems like Salesforce.
  • Coordinate project activities across teams to meet client needs and organizational goals.
  • Support sales efforts by assisting with lead follow-up, proposal preparation, and client onboarding processes.
  • Analyze customer feedback and sales data to identify opportunities for process improvements and enhanced service delivery.
  • Collaborate with marketing teams to develop communication strategies that promote client engagement and retention.
  • Assist in financial services-related tasks such as billing inquiries, account reconciliation, and reporting.
  • Maintain organized documentation of customer interactions, project milestones, and administrative records.

Qualifications

  • Bilingual fluency in English and French (spoken and written) is essential.
  • Proven experience in customer service, account management, or related roles within SaaS or financial services industries.
  • Strong project management skills with the ability to coordinate multiple tasks efficiently.
  • Proficiency with Customer Relationship Management (CRM) software such as Salesforce.
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with clients and internal teams.
  • Analytical skills to interpret data, generate insights, and support strategic decision-making.
  • Knowledge of marketing principles and experience supporting marketing initiatives is a plus.
  • Ability to work independently with minimal supervision while maintaining attention to detail. This role is an excellent fit for proactive professionals eager to leverage their bilingual communication skills within a fast-paced environment focused on client success and operational excellence.

Pay: From $23.00 per hour

Benefits:

  • Casual dress
  • On-site parking

Work Location: In person

Let Employers Find YouUpload Your Resume