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Customer Service $36000 jobs in Brampton, ON

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    • 10 years experience in customer service.
    • Strong customer service, communication and conflict-resolution skills.
    • Strong leadership and people-management skills.
    • Support broader sales and service operations, including internal communication and service intake.
    • Strong Client service skills with polished phone, email, and…
    • The ideal candidate brings strong automotive sales experience, proven leadership skills, and a commitment to delivering outstanding customer service while…
    • The Bilingual Customer Account Representative is responsible for delivering exceptional service to our customers by managing inbound and outbound communications…
    • Handle telephone and email orders from customers.
    • Respond to and professionally manage customer inquiries.
    • Welcome and process orders from walk-in customers.
    • This customer-facing role requires regular interaction with customer project teams to manage timelines, expectations, and project outcomes.
    • Outside Sales Representative (Base Pay + Bonuses!).
    • Earn up to at least $1000 every single week based on performance.
    • Proven experience in merchant processing sales and customer service.
    • Target small to medium size business owners to market Clover POS products and services.
    • Contribute to improving customer satisfaction and service quality.
    • Two (2) years experience working in a customer service role environment.
    • Excellent customer service skills with a focus on building long-term relationships.
    • Provide exceptional customer service by addressing inquiries, resolving…
    • Maintain OMVIC compliance and uphold the highest standards of customer service.
    • Consistent customer traffic and quality leads.
    • Valid Ontario Driver's Licence.
    • Maintain professional presentation and customer service standards.
    • Previous retail, customer service, or commission sales experience is an asset.
    • Demonstrated ability to communicate effectively across various channels including inside sales and customer service roles.
    • Mississauga, ON L4W 5N8 (preferred).
    • Create a customer base through effective contact methods that work for the customer.
    • Excellent customer service skills including listening and the ability to…
    • Strong English communication, interpersonal, and customer service skills.
    • Deliver exceptional, professional, and personalized customer service throughout the…
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Customer Service Manager - ICI Construction
MeadowBrook Construction
·
3.3
5579 Mcadam Road, Mississauga, ON L4Z 1N4
$85,000–$115,000 a year
Full-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

$85,000–$115,000 a year

Job type

Full-time

Shift and schedule

Overtime

Full job description

Customer Service Manager - ICI Construction MeadowBrook Construction is looking for a Customer Service Manager - ICI Construction to lead the day-to-day operations, performance and continued growth of our multi-trade and customer coordination Department. This role is responsible for overseeing operations, team performance, customer experience, financial results and continuous improvement. The successful candidate will work closely with Coordinators, Foremen, Technicians and other departments to ensure work is completed efficiently, safely and to a high standard. Key Responsibilities
  • Lead the day-to-day operations of the Department.
  • Manage and support Coordinators, Foremen and Technicians.
  • Monitor workload, scheduling, technician capacity and performance.
  • Review work-in-progress, quote activity, and completed work.
  • Monitor departmental revenue, profitability, labour utilization, overtime and expenses.
  • Establish and track departmental KPIs and performance targets.
  • Prepare and present weekly and monthly performance updates.
  • Oversee contracts, renewals and recurring programs.
  • Manage escalated customer concerns and support key customer relationships.
  • Identify opportunities to improve customer retention and grow existing accounts.
  • Coordinate training with Foremen and other internal departments.
  • Promote accountability, strong communication and a positive team environment.
  • Ensure departmental health and safety requirements are followed.
  • Work with internal teams to improve processes, systems, reporting and ERP utilization.
  • Identify opportunities to improve efficiency, standardize processes and support departmental growth.
What We Are Looking For
  • 5+ years experience managing a customer service, field operations or similar department.
  • 10 years experience in customer service
  • Strong leadership and people-management skills.
  • Experience managing multiple priorities in a fast-paced environment.
  • Strong understanding of scheduling, field operations and labour utilization.
  • Financial awareness including revenue, profitability, labour costs and departmental expenses.
  • Experience using KPIs and reporting to improve performance.
  • Strong customer service, communication and conflict-resolution skills.
  • Organized, accountable and comfortable making decisions.
  • Experience in trades, facilities management, project management or a multi-trade service environment is considered an asset.

Artificial intelligence may be used in the screening and assessment of applicants.

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