Customer Service $36000 jobs in Brampton, ON

Established in 2012, Hisense Canada’s product strategy is to steadily introduce a full range of electronics and appliances into the Canadian market. This includes a complete line of consumer electronics, home appliances, home comfort products.

At Hisense Canada, we take pride in our staff - they are the backbone of all that we do - and as we grow, we are looking for talented additions to our team.

For our continuously growing business, we are currently looking for a 6 Month Contractual Field Marketing Representative to be based in ON, BC, AB, QC.

Key functions and responsibilities:

• Win the hearts and minds of the sales staff of our retail partners to increase the recommendation rate and sales of Hisense
• Manage day-to-day client liaison activities at the retail level.
• Foster and maintain strong, collaborative relationships with retailers, store management, and sales teams.
• Act as the primary field contact and support dealers through consistent communication and engagement.
• Conduct pre-scheduled weekly training sessions, launch meetings, and product introduction sessions at retail locations.
• Train and coach retailer staff on product features, competitive advantages, and effective selling strategies.
• Deliver "sales assists" and direct customer interaction support during peak retail traffic periods to help drive volume.
• Execute visual merchandising standards, ensuring proper product placement and overall brand integrity.
• Set up eye-catching promotional materials, POP/POS signage, and displays.
• Assist with retailer incentive programs, promotional events, trade shows, and training seminars.
• Analyze and compare competitive products vs comparable Hisense products
• Develop creative demos and ways to demonstrate Hisense product’s features and benefits
• Collect market intelligence - new competitive product launches, pricing, promotions, and marketing efforts and inform all team members
• Ensure retail price points are accurate or updated prior to leaving the retail location.

Daily Responsibilities:

• Conduct a minimum of 5 store visits per day (Channel partners with both HA and CE units will count as 2 separate visits)
• Inform store sales staff and management on the features, advantages, and benefits of the Hisense product lines
• Build confidence on the Hisense brand by establishing relationships with our channel partner’s staff in store level
• Immediately report on any urgent issues that effects the business (low/no inventory levels, damaged displaces, poor customer experience, aggressive competitive pricing, etc.)

Weekly Responsibilities:

• Report on weekly highlights and lowlights encountered while in field

Monthly Responsibilities:

• Conduct a minimum of 2 out of hour store training sessions (depending on season)
• Report on Highlights and Lowlights of each channel partner
• Plan out their scheduled route for the next up coming month
• Take a product knowledge quiz to ensure they are communicating the correct information to the store sales representative
• Report on activities of the competition to give Hisense a competitive advantage in the marketplace

Qualifications:

• 3+ years of retail sales
• 1+ years of retail training
• Self motivated and able to work independently with minimum supervision
• Access to vehicle and a valid driver’s license
• Home appliance or consumer electronic experience preferred
• French fluency required for Quebec province

Job Types: Full-time, Fixed term contract

Experience:

• Retail training: 1 year (required)
• Retail sales: 2 years (required)

Language:

• French (preferred)

Work Location: On the road