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Customer Service, Zazrow jobs in Remote

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    • Notify customers immediately of any delays or issues.
    • Excellent customer service mindset with strong relationship building skills.
    • Design simple customer journeys that improve conversion and customer experience.
    • Identify where leads or customers are dropping out of the journey and improve…
    • College or University Degree in a related field and/or Substation Construction Supervision or Journeyperson experience.
    • 5+ years managing construction projects.
    • Experience managing or using databases.
    • Experience using Salesforce or other CRM tools.
    • Understanding of ad tech or AI platforms.
    • University Education (preferred) and 3-5 years of previous customer service experience in a fast paced dynamic environment.
    • O Clearly Communicate all issues.
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    • Track record of consistently meeting or exceeding sales, pipeline, revenue, or customer retention KPIs.
    • 2+ years of experience in sales, business development,…
    • Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics.
    • Drive expansion, interaction, and customer fulfillment across a diverse portfolio of mid-market corporate accounts.
    • Full-time onsite in Downtown Toronto.
    • Excellent customer service and relationship-building skills.
    • Provide exceptional customer service throughout the sales cycle.
    • Some out-of-town/overnight travel.
    • Actively involved in the day-to-day operations of the sales and customer service team.
    • Utilize advanced support technologies and processes engineered to achieve…
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    • Track record of consistently meeting or exceeding sales, pipeline, revenue, or customer retention KPIs.
    • 2+ years of experience in sales, business development,…
    • 1–2+ years of customer service or contact center experience.
    • Education: High School or secondary school diploma (or equivalent).
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    • Track record of consistently meeting or exceeding sales, pipeline, revenue, or customer retention KPIs.
    • 2+ years of experience in sales, business development,…
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    • 3-5 years of sales & product development experience in technology, advertising, and/or internet, general management experience and a track record of growing a…
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    • Resolve customer complaints regarding sales and service.
    • He or she writes and reviews analyses and contact customers to recommend products and services.
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