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Customer Service, Zazrow jobs in Remote

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    • Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics.
    • Must have at least 6 months of working experience in the customer service field.
    • Examples may include automated workflows, data-supported recommendations,…
    • Must have at least 6 months of working experience in the customer service field.
    • Examples may include automated workflows, data-supported recommendations,…
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    • 1+ years of customer service experience.
    • Inbound customer service center experience preferred.
    • High School diploma or equivalent.
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    • Prior experience providing remote technical support and customer service.
    • Arrange for malfunctioning or defective items to be returned for repair or replacement…
    • Experience selling to or working with enterprise or mid-size business accounts.
    • Experience managing or using databases.
    • Experience with high-potential clients.
    • BA/BS degree or equivalent Diploma.
    • Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support.
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    • Proactively identify and address potential issues that could impact account performance, such as budget constraints, ad rank drops, or negative feedback.
    • University degree in Business or related field.
    • You communicate effectively with both internal teams and external customers.
    • Depuis plus de 35 ans, *J.
    • The appetite and drive to build strong customer relationships and deliver excellence customer service.
    • Educating our customers by providing relevant insights…
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    • Prior experience providing remote technical support and customer service.
    • Arrange for malfunctioning or defective items to be returned for repair or replacement…
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    • Sales or customer service experience is an asset.
    • Meet with prospective clients primarily by phone or Zoom.
    • The position is primarily remote, with prospective…
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    • Sales or customer service experience is an asset.
    • Meet with prospective clients primarily by phone or Zoom.
    • The position is primarily remote, with prospective…
    • Bachelors’ Degree or Diploma in English, Digital Communications or similar.
    • Experience executing a successful online customer experience through content.
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    • Experience in a health or social service agency, or education-related function will also be considered.
    • Familiar with services and resources needed by seniors…
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