Customer Delivery Coordinator jobs in Calgary, AB

About Lux Windows & Doors

As we grow and evolve, we’re building a culture rooted in curiosity, creativity, and human connection. We’re in an exciting phase of transformation, challenging the status quo, telling bigger stories, and shaping how Lux is experienced both inside and outside the company.

Your work will play a key role in bringing that to life.

Role Overview

We're looking for a creative storyteller who can bring our brand to life across every touchpoint. As our Content Coordinator, you'll create engaging content through photography, videography, social media, email marketing, events, and digital campaigns that showcase not only our premium products, but the incredible people, projects, and craftsmanship behind them.

This role is perfect for someone who thrives in a fast-moving environment, enjoys juggling creative projects, and turning ideas into content that connects with homeowners, builders, employees, and our community.

This is an on-site position based in our Calgary office.

We believe the best content can't be staged, it happens in real time. Whether you're capturing a behind-the-scenes moment on the production floor, showcasing a stunning custom home, interviewing a team member, or documenting a community event, you'll be immersed in the day-to-day life of Lux. Being on-site allows you to build genuine relationships, experience our culture firsthand, and create authentic content that reflects the quality, craftsmanship, and people behind our brand.

If you're passionate about content creation, have a portfolio you're proud of, and are excited by the opportunity to shape the voice of a premium local brand, we'd love to meet you.

What You’ll be doing

Content Creation

• Create engaging content for social media, email campaigns, blogs, and marketing materials.
• Capture and coordinate photography and video for projects, events, employees, and customer stories.
• Write compelling copy consistent with the Lux brand voice.
• Assist in developing marketing campaigns from concept through execution.
• Film, edit, and produce high-quality video content for social platforms (Instagram, TikTok, LinkedIn, YouTube, etc.).
• Ensure content is optimized for platform-specific audiences and formats.
• Travel to offices, project sites, client locations, events, and training sessions to capture photo and video content that showcases Lux's people, culture, projects, and impact.

Social Media Execution

• Develop and maintain the social media content calendar.
• Schedule and publish content across multiple platforms.
• Monitor and respond to Google Reviews and other online engagement, ensuring timely, professional, and brand-consistent communication while escalating customer concerns as appropriate.
• Prepare regular reports on social media, digital engagement, and content performance, identifying trends and opportunities for improvement.

Events & Community Engagement

• Assist with company events, employee appreciation events, and community initiatives.
• Work with vendors to ensure successful event execution.
• Assist with sponsorships and community partnerships.

Internal Communications

• Help create engaging internal communications that celebrate employees and company culture.
• Support recruitment marketing initiatives alongside Human Resources.
• Assist with employee recognition campaigns and internal events.

Brand & Quality Assurance

• Maintain Lux’s brand standards and visual identity across all content channels.
• Ensure consistency in messaging, tone, style, and quality across all multimedia assets.
• Stay current with emerging video styles, editing trends, social media best practices, and platform updates.
• Uphold the high creative and emotional standards Lux is known for.
• Team & Marketing Support
• Participate in broader marketing initiatives and cross-departmental projects as required.
• Assist with the planning, coordination, and delivery of events, including lunch & learns, client training sessions, and internal employee training programs.
• Monitor competitor platforms, industry trends, events, and promotional activities; compile insights and share recommendations to support strategic decision-making.
• Provide general marketing and communications support as needed.

Qualifications:

• Post-secondary education in Marketing or a related field.
• Minimum 3 years of related experience.
• Demonstrated experience filming, editing, and producing professional-quality video content.
• Strong working knowledge of social media platforms and content best practices.
• Proficiency with video editing and creative software
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities with the ability to manage multiple priorities.

Why Join Lux:

• A role where creativity has purpose and impact.
• The opportunity to shape how Lux is seen by the world and by our people.
• A supportive culture that values innovation, creativity and genuine human connection.
• Growth opportunities
• At Lux, we celebrate ideas, encourage experimentation, and believe that everyone has the ability to influence how we move forward.

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Application question(s):

• Are you able to reliably work onsite during standard business hours?

Education:

• Secondary School (preferred)

Experience:

• related : 3 years (required)
• Filming, editing and producing: 3 years (preferred)

Work Location: In person