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Customer Care jobs in Oakville, ON

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    • Understand customer needs and recommend Uline's best solutions.
    • Help customers navigate Uline's website and online ordering.
    • High school diploma or equivalent.
    • Manage escalated customer concerns and support key customer relationships.
    • 10 years experience in customer service.
    • Provide personalized service with professionalism and care throughout the customer journey.
    • A goal-oriented mindset and a genuine interest in helping customers.
  • View similar jobs with this employer
    • Support customer acquisition and engagement initiatives.
    • Hands-on sales and customer engagement experience.
    • Comfortable working in an active, customer-facing…
    • Educate, support, and ensure every customer feels valued and excited about their choices.
    • Educational background in communications, business, and/or customer…
    • Exceptional guest service skills with a focus on delivering outstanding customer experiences.
    • Frequent travel to centres within your region is required.
    • Create a customer base through effective contact methods that work for the customer.
    • Listen to customer needs and take action.
    • Holds a valid driver's license.
    • Responsive to customer inquiries whether they are virtual or phone.
    • Manage the buyer journey from initial introduction through contract execution while…
    • As one of the first points of contact for our clients, the Account Coordinator plays an important role in creating a welcoming and professional customer…
  • View similar jobs with this employer
    • Previous experience in customer service, sales administration, or an administrative support role within a fast‑paced, customer‑facing environment.
    • Contacting carriers for customers orders.
    • Resolving conflicts or disagreements between customers.
    • 2–5 years customer service experience or sales.
    • SALES: Explain and sell products to customers.
    • CUSTOMER SERVICE: Lots of communication involved with customers.
    • Knowledge of Google SHEETS and EXCEL.
    • Help create an inviting and premium customer experience.
    • Warmly greet and welcome customers while identifying their needs.
    • Competitive wage of $18.50/hour.
    • Provide exceptional customer service always looking to fulfill the customer's needs.
    • Educate customers on the product.
    • Process timely and accurate quotations to customers via email or phone.
    • Minimum 2 years of customer service, sales and relevant experience.
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Uline logo
Customer Support Specialist - Bilingual (French)
Uline
·
3.1
3333 James Snow Parkway North, Milton, ON
$35–$40 an hour
Full-time
Apply on company site

Job details

$35–$40 an hour
Tuition reimbursement, Paid time off, Designated paid holidays, RRSP match, Extended health care
Full-time
Monday to Friday
3333 James Snow Parkway North, Milton, ON

Full job description

Customer Support Specialist - Bilingual

(English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

  • Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café, outdoor patio and first-class fitness center.

  • Monthly employee-appreciation events.

  • Opportunities for community involvement.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

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#LI-TOR001

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

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